Exceptional Service Jobs in Washington DC

75,594 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Mid Quality Assurance Engineer- TS/SCI Required

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a Mid-Level Quality Assurance Engineer with active Top-Secret clearance for a project in Washington, DC. The role involves evaluating software functions, designing test protocols, collaborating with development teams, and reporting results. Required qualifications include proficiency in Java, JavaScript, PL/SQL, Git, Azure DevOps, SAST, unit and integration testing, automated testing, end-to-end testing, ABAC/RBAC, Windows Service Fabric, Splunk administration, Windows server administration, Agile principles, and 5+ years of QA experience. CGI offers competitive compensation, comprehensive insurance, 401(k) matching, paid time off, parental leave, learning opportunities, and wellness programs.

Cyber Network Defense Analyst

Company: Leidos

Location: Washington, DC

Posted Jan 12, 2025

This job description outlines a Cyber Network Defense Analyst role with 24x7 support, SOC analyst responsibilities, and a competitive pay range of $67,600.00 - $122,200.00. Requirements include TS/SCI clearance, US citizenship, and certifications like Sec+ or CySA+. The position offers career growth and technical challenges in network security monitoring and threat analysis.

Senior Graphics Reporter, WP Intelligence

Company: The Washington Post

Location: Washington, DC

Posted Jan 12, 2025

The Washington Post is seeking an experienced graphics reporter for its new subscription division, WP Intelligence. The role involves creating charts, graphics, and data visualizations for C-Suite executives, thought leaders, and policy influencers. Key responsibilities include enhancing reports, delivering valuable graphics, and understanding customer needs across multiple departments. Requirements include at least five years of experience in designing and producing charts and data visualizations, proficiency with Adobe Illustrator and PowerPoint, and knowledge of code (React preferred), statistical software (R, Python), and production and news experience. The salary range is $109,200.00 - $182,000.00. Benefits include comprehensive health coverage, pension and 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, backup care, gender affirming services, pet insurance, and more. The Washington Post values diversity and innovation.

Center Director

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 12, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Center Director. The role involves hiring and developing a team of educators, partnering with parents, and growing KinderCare's community presence. The company offers a world-class curriculum, center accreditation, and benefits including discounted child care, medical, dental, and vision coverage, and more. KinderCare is committed to providing high-quality child care to all families, regardless of background.

DevOps Engineer-SME

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking a DevOps Engineer-SME with active Top-Secret/SCI clearance for a large federal government project. The ideal candidate should have extensive experience in DevOps, CI/CD, and cloud services (Azure, AWS). Responsibilities include building, installing, configuring, and troubleshooting applications, deploying code, and participating in Kanban/Scrum meetings. The role requires collaboration with developers and testers, and a strong commitment to DevOps culture. US Citizenship is mandatory, and the position offers competitive compensation, comprehensive benefits, and opportunities for career growth.

IT Project Lead SME- TS/SCI Required

Company: CGI

Location: Washington, DC

Posted Jan 12, 2025

CGI Federal is seeking an IT Project Lead SME with active Top-Secret clearance for a large federal government project. The role involves overseeing project planning, execution, and delivery, managing a team of developers and stakeholders. The successful candidate will work in an agile environment, maintaining cloud accounts, VPCs, and cloud-managed services. Required qualifications include 12+ years of leadership experience, proficiency in AWS, Azure, GitLab, JFROG Artifactory, Splunk, and Nessus Tenable Security Center. US Citizenship is mandatory. CGI offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Enterprise SF Risk - Loan Quality Compliance - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 12, 2025

Fannie Mae is seeking a Senior Associate for the Enterprise SF Risk - Loan Quality Compliance role. The successful candidate will perform forensic reviews on appraisals and loan file documents, identify potential risks, and ensure compliance with Fannie Mae eligibility requirements. They will prepare defendable repurchase request reports, communicate with lenders and external appraisers, and collaborate with internal teams. The ideal candidate will have 2 years of experience in underwriting mortgage loans, knowledge of Fannie Mae Selling Guide requirements, and skills in data analysis and risk assessment. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits package.

Property Manager - Shaw

Company: Bozzuto

Location: Washington, DC

Posted Jan 12, 2025

Bozzuto is a community-focused organization that aims to deliver exceptional experiences to all stakeholders. The company values creativity, concern, passion, and the pursuit of perfection. They seek a CEO and head coach Property Manager with a strong leadership background, excellent client relationship skills, and experience in property management, hospitality, or retail. The role involves leading by example, managing financial performance, and fostering team growth. Bozzuto offers competitive compensation, health & wellness benefits, retirement planning, tuition reimbursement, and a diverse range of employee resource groups.

Special Investigation Unit Manager Clinical Certified Professional Coder (Aetna SIU)

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health seeks a Manager to lead a team of Certified Professional Coders (CPC) for fraud detection, investigation, and prevention. The role involves overseeing coding reviews, ensuring compliance with regulations, and developing strategies for workload management and process improvements. The company values employee empowerment, innovation, and delivering personalized, convenient, and affordable healthcare.

Analyst, Health Care QM

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is dedicated to delivering human-centric health care, guided by the purpose 'Bringing our heart to every moment of your health'. The Healthcare Quality Management Analyst role focuses on managing the practitioner appeals process and immediate termination letters, ensuring compliance with NCQA and regulatory requirements. Key responsibilities include acting as a subject matter expert, creating necessary documentation, coordinating with various stakeholders, and preparing appeal binders and termination letters. The role requires strong organizational, communication, and critical thinking skills. Preferred qualifications include healthcare industry experience, NCQA experience, and proficiency in MS Excel, Word, Adobe Acrobat, CARDS, and PRMS. A Bachelor's degree is required, and the pay range is $43,888.00 - $102,081.60. CVS Health offers comprehensive benefits and well-being programs.

CT Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Jan 12, 2025

The job posting highlights the company's commitment to employees, offering competitive wages, a recent 9% wage increase, and a $10,000 sign-on bonus. The role involves providing CT and diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. The position requires strong customer service skills, adherence to safety protocols, and the ability to work effectively in a team.

Pharmacist - Clinical Advisor

Company: CVS Health

Location: Washington, DC

Posted Jan 12, 2025

CVS Health is seeking a Clinical Advisor, a pharmacist role that leverages clinical skills in a client-facing position. The role involves serving as a clinical subject matter expert, providing consulting services, educating clients on CVS Health's clinical programs, and updating plan requirements. Success is measured by high client satisfaction and increased client revenue. The position requires 3 years of managed care experience, a valid pharmacy license, strong analytical skills, and the ability to travel up to 40% of the time. Preferred qualifications include PBM or health plan client experience, proficiency in MS Office, and superior written and organizational skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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