Exceptional Service Jobs in Washington DC

75,594 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Salesforce Developer - Senior

Company: CoreSphere, LLC

Location: Washington DC

Posted Jan 10, 2025

CoreSphere is hiring a Senior Salesforce Developer for a fully remote position. The ideal candidate will have 10+ years of experience in Salesforce development, strong knowledge of Apex, Lightning Components, and Visualforce, and proficiency in SFDX. The role involves designing and developing business applications, performing fit-gap analysis, and providing technical assistance. The candidate should be a team player with excellent communication skills and the ability to work independently. CoreSphere offers competitive pay, benefits, and a fast-growing environment.

Manager, Marketing Data & Analytics

Company: MarketBridge

Location: Washington DC

Posted Jan 08, 2025

Marketbridge is a growth consulting and marketing firm seeking a Marketing Analytics Manager with 5+ years of experience in data-driven consulting, market research, or a similar role. The ideal candidate will have expertise in analytics, storytelling, and project management, and will be responsible for overseeing client projects, delivering insights, and mentoring junior staff. Marketbridge offers a competitive compensation package, flexible paid time off, and a benefits experience centered around wellness. The company fosters an entrepreneurial culture, values its employees, and encourages participation in humanitarian and environmental nonprofit organizations.

Security Operations Center mid-analyst

Company: Leidos

Location: Washington, DC

Posted Jan 12, 2025

The United States Mint is seeking a mid-level Security Operations Center Analyst with a strong understanding of cyber threats and information security. The ideal candidate should have at least 5 years of experience in network defense environments, proficiency in tools like SIEM platforms, and the ability to analyze security events for malicious intent. The role involves incident handling, hunting for anomalous patterns, and malware analysis. A BS degree is preferred, and the position is based in Washington, DC or hybrid (1 day onsite/4 remote). The pay range is $104,650.00 - $189,175.00.

Technical Support Representative

Company: Brivo

Location: Washington DC

Posted Jan 07, 2025

Brivo is seeking a Technical Support Representative for a US-based remote or hybrid position. The role involves handling Tier II issues, providing technical support for various products, and interacting with customers and internal teams. The ideal candidate should have 3+ years of experience in technical support, fluency in English and Spanish, and knowledge of PACS, electronics, and networking. The position offers a competitive hourly wage range and benefits. The candidate should possess strong communication skills, problem-solving capabilities, and a passion for delivering exceptional service.

Partner Relationship Manager

Company: Rapid Finance

Location: Washington DC

Posted Jan 12, 2025

Rapid Finance, a leading provider of alternative financing solutions for small and mid-sized businesses, is seeking an experienced Partner Relationship Manager. The role involves attracting new Referral Partners, managing existing relationships, and supporting the Business Development department. The ideal candidate should have a Bachelor's degree, 3+ years of business development experience, and a strong understanding of small businesses. Prior experience in financial services, lending, or mortgage industries is preferred. The role offers a competitive environment, excellent benefits, and the opportunity to work with a growing company in Bethesda, MD.

Director, Technical Program Management - Capital One Software (Remote)

Company: Capital One

Location: Washington DC

Posted Jan 08, 2025

Capital One Software, a pioneer in cloud and data management, is seeking a Director of Technical Program Management. The ideal candidate will have a strong technical background, exceptional communication skills, and experience in building scalable platforms. They will join a team of innovative leaders and have the opportunity to grow the TPM practice. The role involves designing and building data-intensive solutions, building distributed systems, and delivering large and complex programs. The salary range for this remote position is $197,500 - $225,400.

Audi Brand Specialist

Company: Holman

Location: Washington DC

Posted Dec 31, 2024

Holman is a family-owned global automotive services organization with a strong focus on core values and principles. They offer a wide range of services including fleet management, vehicle fabrication, component manufacturing, powertrain distribution, logistics services, insurance, and retail automotive sales. The role of a sales representative involves overseeing sales, greeting customers, explaining features and benefits, negotiating prices, and delivering vehicles. Holman values diversity, equity, and inclusion and offers a comprehensive benefits package.

Zscaler Engineer

Company: UltraViolet Cyber

Location: Washington DC

Posted Jan 07, 2025

UltraViolet Cyber, a leading unified security operations company, is seeking a Senior Zscaler Engineer with extensive experience in supporting large and federal customers. The role involves ongoing operations support, engineering, and optimization of the Zscaler product suite, including ZIA, ZPA, ZDX, and ZCC. The engineer will also be responsible for designing and engineering network data flow, producing documentation, interfacing with company executives and government personnel, and supporting communications within major cloud environments. The ideal candidate should have a strong understanding of security threats, tactics, and procedures, as well as a well-rounded understanding of various IT products and protocols. The position requires US citizenship and a clean background check.

Customer Solutions Architect - Capital One Software - (Remote)

Company: Capital One

Location: Washington DC

Posted Jan 08, 2025

Capital One is seeking a customer-centric, energetic, and highly motivated individual to join their team as a Customer Solutions Architect. The role involves partnering with technically skilled customers, internal Product and Engineering teams, and other cross-functional verticals. The ideal candidate should have past experience working as a Customer Solutions Architect, technical presales, or a similar role. They should be able to identify customer pain points, translate them into Capital One Software solutions, and help customers align technical and business outcomes. Key responsibilities include cultivating trust and building relationships with customers, advocating for customer needs, managing relevant customer activity, and leading cross-functionally to achieve organizational objectives.

Software Engineer - Cloud Infrastructre

Company: EpiSci

Location: Washington DC

Posted Jan 06, 2025

EpiSci is seeking a Cloud Infrastructure Engineer with expertise in designing and deploying cloud-based infrastructure and services. The ideal candidate should have experience with Kubernetes, Docker, and IaC tools like Terraform. They must also be a US citizen eligible for a US SECRET security clearance. Responsibilities include designing, operating, and maintaining cloud infrastructure, managing release processes, collaborating with DevOps and autonomy engineering teams, and ensuring regulatory compliance. The role requires excellent analytical, communication, and documentation skills, as well as the ability to balance multiple priorities in a fast-paced environment. Travel is required, and the position is onsite 5 days a week.

SAP Functional Consultant

Company: BridgePhase

Location: Washington DC

Posted Jan 03, 2025

BridgePhase, a software engineering company, is seeking an SAP Functional Consultant with TopSecret clearance and SCI eligibility for an onsite role in Chantilly, Virginia. The ideal candidate will collaborate with business stakeholders, configure SAP modules, design and implement new functionality, and serve as a liaison between technical teams and senior leadership. The company values integrity, honesty, and respect, and offers competitive benefits including flexible PTO, 401k matching, health benefits, professional development budget, and paid community service days.

Strategic Account Manager

Company: Phoenix Contact

Location: Washington DC

Posted Jan 07, 2025

Phoenix Contact is seeking a seasoned professional with a Bachelor's degree or equivalent in a technical discipline and 5+ years of experience in Industrial Controls and Automation Sales. The role involves leading strategic initiatives for Hyperscale Data Center customers, developing strategic roadmaps, and managing project transitions. The candidate must be proficient in R3BASE selling skills, have excellent interpersonal skills, and be able to travel extensively. Phoenix Contact offers a comprehensive benefits package and is committed to diversity and equal opportunity employment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages