Exceptional Service Jobs in Washington DC

75,599 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Sr. Systems Analyst

Company: Amentum

Location: Washington DC

Posted Dec 21, 2024

Amentum is seeking a Full Stack Developer with government or commercial production experience to join a team at the Department of Justice in Washington DC. The successful candidate will create custom software applications, streamline workflows, establish communication protocols, define data architecture, and design software features. Required qualifications include 5+ years of experience with Full stack solution development and implementation using specific tech stacks. Preferred skills include an undergraduate degree in computer science or information management, 4+ years of commercial or litigation support experience, and supervisory experience. Amentum is an Equal Opportunity Employer.

INTERDISCIPLINARY

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Seattle, Washington Seattle, Washington

Posted Dec 21, 2024

This is a Direct Hire Authority solicitation for recruiting qualified candidates for positions in the competitive service. The role involves serving as a project manager and technical expert for maintenance of channels and harbor navigation projects. Requirements include a bachelor's degree in relevant fields, a valid driver's license, and Contracting Officer Representative Type B Certification within 12 months of appointment. Specialized experience is needed for GS-11, and one year of specialized experience for GS-12. No substitution of education for experience is permitted for GS-12.

Supervisory Healthcare Engineer (Chief)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Chief Engineer role involves full administrative and managerial responsibilities for planning, staffing, budgeting, and managing the total Engineering Program. This includes project renovation, modernization, and construction work; safety, industrial hygiene, disaster management, and green environmental management services; fleet and energy conservation services; and all maintenance and repair of buildings. The job requires U.S. Citizenship, proficiency in English, and a Bachelor's degree or higher in Engineering or Architecture. Specialized experience equivalent to GS-13 is needed, along with specific Knowledge, Skills, and Abilities (KSAs). The role involves significant scope, complexity, and difficulty, with responsibilities including supervising staff, developing performance standards, and providing complex professional engineering advice.

Student Trainee (Administrative) CG-3/4/5

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The internship program starting Spring 2025 requires U.S. citizenship and completion of various requirements. These include registration with Selective Service, a Confidential Financial Disclosure, and a National Agency Check Investigation (NACI). The applicant must sign a pathways agreement and provide official transcripts if selected. Eligibility criteria include enrollment in a degree-seeking program, a minimum GPA of 2.5, good academic standing, and meeting graduation requirements by May 2026. The program offers a competitive salary and potential conversion to a permanent position post-internship. Comprehensive benefits are also provided.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 21, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer.

IT Specialist (IT Asset and Configuration Management Specialist)

Company: Department of Labor - Office of the Assistant Secretary for Administration and Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for an IT Specialist (IT Asset and Configuration Management Specialist) in the Office of the Chief Information Officer (OCIO) of the Department of Labor (DOL). The OCIO is a customer service organization that provides IT solutions and leadership to support DOL's mission. The role requires U.S. citizenship, a minimum age of 16, and a probationary period if not already completed. Applicants must have IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. They must also have 52 weeks of specialized experience equivalent to GS-12 in the Federal Service. Specialized experience includes knowledge of multiple IT disciplines, Agile or PMBOK project management techniques, and applying IT principles for planning and integrating information system components. No educational requirement is specified. The DOL is committed to fostering a diverse and inclusive workplace.

Deputy Chief Information Officer

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a career position in the Department of Health and Human Services (DHHS), specifically in the Office of the Secretary (OS), Office of the Assistant Secretary for Administration (ASA), Office of the Chief Information Officer (OCIO). The role involves leadership in departmental administration, including human resource policy, IT, and operations. The position requires U.S. citizenship, successful completion of a probationary period, and a pre-employment drug test. It's a career position in the Senior Executive Service (SES), requiring executive qualifications approved by OPM. The role demands extensive leadership experience, particularly in IT infrastructure management and complex IT acquisitions. No specific educational requirement is mentioned, but a comprehensive benefits package is offered to federal employees.

Management and Program Analyst

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The position is in the Office of the Inspector General (OIG) and part of the Architect of the Capitol (AOC). The OIG provides support on IG oversight to combat fraud, waste, and abuse, and encourage efficiency. The job requires U.S. citizenship, passing a drug test, meeting specialized experience, and meeting OPM qualification requirements.

Forensic Child Interview Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Department of Justice is announcing a position for a GS-12 Forensic Child Interview Specialist. The role requires a U.S. Citizen or National, a satisfactory pre-employment adjudication including checks and drug testing, and the ability to receive a Top Secret security clearance. Applicants must have a degree in a behavioral or social science, or equivalent experience. Specialized experience includes interviewing victims and witnesses, providing crisis intervention, and preparing documentation for forensic interviews. The position may also be filled using Merit Staffing procedures. The Department of Justice offers a comprehensive benefits package.

Student Trainee (Administrative) Not-to-Exceed 1 Year

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The internship program begins in Spring 2025, requiring U.S. citizenship, Selective Service registration, and a NACI investigation. Eligible candidates must be enrolled in a degree-seeking program with a 2.5 GPA, in good academic standing, and meet specific education requirements. Successful applicants will sign a Pathways Agreement and provide official transcripts. Salary ranges from $39,587 to $49,717, with potential conversion to a permanent position post-internship.

FINANCIAL MANAGEMENT ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 21, 2024

This public notice flyer informs applicants about potential vacancies, specifying that applications should follow the 'How to Apply' section. It outlines various requirements such as US citizenship, security clearance, and financial management experience. The position may require travel and is part of the Department of Defense Civilian Acquisition Workforce Personnel Demonstration Project. It offers a comprehensive benefits package and may include relocation incentives.

Program (Policy) Analyst

Company: Court Services and Offender Supervision Agency for DC - Pretrial Services Agency

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Pretrial Services Agency (PSA) is hiring for a position involving predictive analyses, program evaluations, and cost-benefit analyses. The role is not a law enforcement position and requires U.S. citizenship, background investigation, and direct deposit for salary. The position is not eligible for telework. Qualifications include specialized experience in developing written materials related to criminal justice and administrative processes. PSA is an equal opportunity employer offering comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages