Exceptional Service Jobs in Washington DC

75,602 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Managing Director, Digital Forensics & Incident Response - Unit 42

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 21, 2024

Palo Alto Networks is seeking a Managing Director for Digital Forensics & Incident Response to lead high-stakes incident response engagements, provide strategic guidance, and drive innovation in the DFIR practice. The role involves delivering expert-level services, enhancing Unit 42's incident response practice, and integrating threat intelligence. The ideal candidate will have extensive experience in leading global incident response, managing consultants, and possess strong presentation and communication skills. The company values collaboration, ongoing learning, and employee wellbeing, offering flexible benefits and a supportive work environment.

VP AND DEPUTY CHIEF OF STAFF

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job announcement details requirements and conditions for a Senior Executive Service position at EXIM. It includes qualifications, ECQs, MTQs, and necessary documentation. It also mentions noncompetitive appointment authorities, reasonable accommodations for disabilities, ethical standards, and benefits. Applicants must be U.S. citizens, pass a background check, and obtain a national security clearance.

Director & Associate General Counsel, Litigation

Company: Meta

Location: Washington, DC

Posted Dec 21, 2024

Meta is seeking an experienced attorney for the role of Director and Associate General Counsel on the Litigation team, focusing on securities matters. The position involves managing Meta's securities litigation and disputes in the US, driving strategy on litigation and disputes in the US and Canada, overseeing outside counsel relationships, and advising the business on securities-related litigation. The ideal candidate should have a JD, membership in at least one state bar, 12+ years of legal experience with a significant focus on securities matters, extensive experience with securities matters, trial and appellate experience, and strategic thinking skills. Meta offers a competitive salary, bonus, equity, and benefits package.

Guest Services Representative

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Dec 21, 2024

The text describes a job position for the 92 Force Support Squadron at Fairchild AFB, WA. The role involves receiving and confirming room reservations, registering and assigning rooms, and ensuring only authorized individuals use government-sponsored quarters. The position requires a background investigation, flexibility in working hours, and meeting state and legal age requirements for alcohol sales. Qualifications include general clerical or cashier experience, English proficiency, and successful completion of a background check. The role is a Nonappropriated Fund position under Morale, Welfare and Recreation activities for the Air Force and Space Force.

Equal Opportunity Specialist

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The U.S. Department of the Treasury is seeking a candidate for a position in the Office of Diversity, Equity, Inclusion, and Accessibility. The job requires specialized experience in civil rights and equal opportunity regulations, as well as excellent analytical and problem-solving skills. The agency offers comprehensive benefits, including health insurance, retirement plans, and paid holidays.

Painter

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 21, 2024

This job posting is for a position in the Construction, Maintenance & Operations section of the Facilities Management Service (FMS) covering Seattle & American Lake Campuses and associated CBOC's and Valor's of VA Puget Sound Health Care System (VAPSHCS). The role requires U.S. citizenship, a background/suitability investigation, and potential probationary period. Selective Service Registration is required for males born after 12/31/1959. A complete application package is necessary. The selected applicants will undergo an online onboarding process and are required to participate in seasonal influenza and COVID-19 vaccination programs. The position involves painting duties, requiring knowledge of surface preparation, coating methods, plastering techniques, and safety regulations. No specific education substitution is allowed for this series/grade. The role supports telework and offers a comprehensive benefits package.

Deputy for Readiness

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Deputy position in the Office of Safety, Health, and Emergency Preparedness (SHEP), leading a team supporting emergency readiness activities. The role involves planning, analysis, and coordination of various emergency activities. Key requirements include U.S. Citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience in emergency management and planning is necessary. The position offers competitive benefits, opportunities for advancement, and flexible work schedules. It requires personnel vetting, including a background investigation and enrollment in Continuous Vetting and FBI's Rap Back service.

SME Information Security Analyst

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 21, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a SME Information Security Analyst for a proposal effort supporting a Federal customer in Washington, D.C. The role involves leading RMF assessment, authorization, and monitoring steps for systems following NIST and ICD 503 standards. The ideal candidate should have 10+ years of proven experience in security controls, an active Secret Clearance, and expert knowledge in risk and vulnerability management. SkyePoint offers competitive compensation, benefits including health insurance, dental plans, disability, life insurance, and a 401k match, along with a flexible work environment and opportunities for professional development.

Facilities Director - Talent Community

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

This posting aims to establish a talent community in Washington DC. The role involves serving as the primary client contact for facilities management services, directing staff to meet service levels within budget, and reviewing budget reports. The individual will also craft action plans to improve financial positions, handle contract service negotiations, and meet with client teams to resolve discrepancies. CBRE, the employer, values diversity and provides equal employment opportunities, offering reasonable accommodations for applicants with disabilities.

Senior Investment Advisor - PNC Private Bank

Company: PNC

Location: Washington, DC

Posted Dec 21, 2024

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The Senior Investment Advisor role, based in Washington, DC, involves managing accounts, delivering the PNC investment experience, maintaining and growing assets under management, and executing risk management practices. Preferred skills include accountability, budget management, decision making, finance strategy, financial modeling, investment management, and relationship management. A university degree, higher education, and industry-relevant experience are typically required. PNC offers comprehensive benefits and paid time off.

Attorney Advisor

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for an Attorney position at the Office of the Administrative Law Judges (ALJ). The ideal candidate should have extensive experience in intellectual property and unfair competition law, litigation, and adjudication, along with superior legal and STEM education. The candidate must be a U.S. citizen, pass a background check, and provide proof of Bar membership. A Bachelor of Laws (LL.B) or Juris Doctor (J.D.) degree from an ABA-accredited law school is required, along with at least four years of legal experience for GS-14 and five years for GS-15. The position offers a comprehensive benefits package as part of a federal career.

IT Specialist (INFOSEC/NETWORK)

Company: Department of Veterans Affairs - Electronic Health Record Modernization

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The IT Specialist (NETWORK/INFOSEC) position is available at the Department of Veterans Affairs (VA), Electronic Health Record Modernization Integration Office (EHRM IO), Office of the Deputy Chief Information Officer (ODCIO), Cyber and Data Protection (CDP). The VA EHRM IO is responsible for the successful transition to a new Electronic Health Record (EHR) system. Requirements include U.S. citizenship, a background/suitability investigation, potential probationary period, and Selective Service Registration for males born after 12/31/1959. Qualifications include specialized experience in cybersecurity risk assessments, network systems management, and identifying security risks. Essential skills include attention to detail, customer service, oral communication, and problem-solving.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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