Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

MANAGEMENT SUPPORT SPECIALIST

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Dec 20, 2024

This is a public notice for anticipated vacancies at the Naval Research Laboratory in Washington DC. Interested applicants must follow the 'How to Apply' section as applications won't be accepted through this flyer. The position requires US citizenship, suitability for federal employment, participation in direct deposit, passing E-Verify, and security clearance. A bachelor's degree or equivalent experience is required. The role offers a comprehensive benefits package as part of a federal career.

Head of Data Science and Analytics, Trust and Safety

Company: Google

Location: Washington, DC

Posted Dec 20, 2024

Google's Trust and Safety team is seeking a Data Scientist with a Master's degree in a quantitative field and 8 years of experience in problem-solving, coding, and statistical analysis. Preferred qualifications include experience in machine learning, AI, supervising teams, cross-functional collaboration, and fraud analysis. The role involves leading a team of data scientists, defining team roadmaps, and partnering with diverse teams. The base salary range is $177,000-$266,000 + bonus + equity + benefits.

Financial Management Specialist (P) (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Railroad Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job position within the Office of the Chief Financial Officer (RCFO) of FRA in Washington, D.C. The role involves coordinating budget, financial, and accounting activities. As experience grows, the candidate will be entrusted with more independent judgments and decisions related to FRA's IAA processes. The position requires U.S. citizenship, submission of required documents by the closing date, and online application with resume. Conditions of employment include Selective Service registration, varying position sensitivity and risk, potential security clearance, background investigation, drug testing, government travel card, financial disclosure, and probationary period. Qualifications include specific experience in inter-governmental business and federal financial systems, and either education or experience qualifications for the grade. KSAs required include problem-solving, technical competence, and oral communication skills. The position may be eligible for remote work, with eligibility based on mission requirements and supervisory determination.

Client Service Associate

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A fast-growing company, previously a startup, is hiring Client Service Associates in Mclean. The role involves resolving client inquiries through various channels, assisting with account setup, monitoring compliance, and handling sensitive information. The company offers a collaborative office environment, catered lunch twice weekly, and a starting pay of $17/hr with potential increases. Permanent employment is possible after a 3-4 month evaluation period.

Personal Banker - Union Market

Company: PNC

Location: Washington, DC

Posted Dec 20, 2024

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The Personal Banker role in a Traditional Branch involves strengthening customer relationships, engaging in sales conversations, and identifying appropriate financial solutions. The position is based in Washington, DC at the Union Market branch. Key responsibilities include acquiring and deepening the branch customer base, managing customer experiences, collaborating with ecosystem partners, and driving proactive sales conversations. Successful candidates should possess skills in accountability, banking, client loyalty, customer experience, and leveraging technology. No degree is required, but related experience or product knowledge is preferred. PNC offers a comprehensive range of benefits and incentives.

Payroll Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The Payroll Specialist role involves processing payroll for hourly and salaried employees, verifying payroll entries, resolving discrepancies, assisting with wage garnishments, and organizing data for W-2s. The ideal candidate should have relevant payroll experience, proficiency in Microsoft Office, strong attention to detail, and ability to maintain confidentiality. Addison Finance & Accounting offers competitive salaries, benefits, bonuses, potential permanent employment, direct connections with hiring managers, multiple employment options, and professional development support.

Electronics Technician

Company: Department of the Navy - Office of Naval Research

Location: Naval Research Laboratory, Washington, District of Columbia Naval Research Laboratory, Washington, District of Columbia

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies at the NAVAL RESEARCH LABORATORY. Interested applicants must follow the 'How to Apply' section. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and potential security clearance. Males born after 12-31-59 must register for Selective Service. A pre-employment drug test is mandatory. The role involves lifting up to 45 pounds and ensuring mission continuity. Applicants must demonstrate experience in military electronics and radar systems, and have at least one year of specialized experience in electronics, teamwork, and technical skills.

INTERDISCPLINARY

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. US Citizenship is required, along with federal employment suitability, direct deposit participation, and E-Verify clearance. Males born after 12-31-59 must register for Selective Service. A security clearance is necessary, and a drug test is mandatory. The role involves potential travel to CONUS and OCONUS, including remote sites. Applicants need a professional engineering degree or equivalent experience, and must demonstrate specialized experience in missile systems. The position is part of the Department of Defense Civilian Acquisition Workforce Personnel Demonstration Project.

Clinical Nurse Manager, Surgery

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Dec 20, 2024

The job description outlines the role of managing clinical care operations for an MFA practice group. Key responsibilities include overseeing staff utilization, scheduling, and productivity, as well as reviewing and screening non-physician clinical staff. The role also involves developing training programs, clinical policies, and quality improvement initiatives. A Master's degree in Nursing, current RN license, and at least 4 years of nursing experience, including 2+ years of clinical management/supervisory experience, are required. The position is part of the George Washington MFA, a leading healthcare provider in the DC metro region with strong ties to GW School of Medicine and Health Sciences.

Medical Instrument Technician (Electroencephalography Technician) (EEG)-Open Continuous Announcement

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a job announcement for an EEG Technologist position at the VA, which will remain open until March 10, 2025. The role involves maintaining quality in Electroencephalography procedures. Requirements include U.S. citizenship, English proficiency, and potential for security clearance. No specific educational requirements exist, but experience and certifications are desirable. The position ranges from GS-6 to GS-8, with physical demands including moving equipment and patient handling.

Sr. Consultant

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The Associate position focuses on supporting the client's Enterprise Lead Solution, maintaining and improving real-time systems, and developing data-rich reports to measure dealership performance.

Business Manager, Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Dec 20, 2024

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. This role offers a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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