Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

SUPERVISORY SOCIAL WORKER (FAMILY ADVOCACY)

Company: Department of the Army - U.S. Army Medical Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This is a Direct Hire Authority (DHA) solicitation for a Supervisory Social Worker position at Madigan Army Medical Center, Department of Behavioral Health, Family Advocacy Program, Tacoma, Washington. The role involves recruiting and appointing qualified candidates, interviewing behavioral health patients involved in domestic violence or child maltreatment, preparing reports, developing treatment plans, and making recommendations to multi-disciplinary teams. Requirements include a Master's degree in social work, a valid U.S. State clinical license, and at least one year of specialized experience. The position is subject to various conditions of employment, including background investigations, vaccinations, and on-call work hours.

Grants Management Specialist

Company: Department of Labor - Employment and Training Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a position in the U.S. Department of Labor, specifically within the Office of Grants Management. The role requires U.S. citizenship, age of 16 or above, and completion of a probabilatory period. A security clearance is necessary. The GS-12 role necessitates 52 weeks of specialized experience equivalent to GS-11, with expertise in workforce development programs and grants management. The Department of Labor aims to protect workers, improve conditions, and ensure benefits and rights, fostering a respectful, inclusive workplace.

Research Librarian

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position in the Congressional Research Service (CRS), Resources, Science and Industry Division (RSI). The position is non-supervisory and a bargaining unit position. It's located in Washington D.C. and the salary range reflects locality pay adjustments. The job requires experience in applying knowledge of reference sources in business, industry, and technology, conducting information research, writing, utilizing information technology, collaborating with others, focusing on clients, problem-solving, and effective communication. The Library of Congress is an equal opportunity employer and offers a comprehensive benefits package. Applicants must meet certain conditions of employment, including passing a personnel security/suitability investigation and possibly providing a certificate of eligibility if they have a disability. Veterans may be eligible for preference in the hiring process.

Registered Nurse - Patient Safety Manager

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 06, 2024

The text describes a job posting for a Patient Safety Manager position at the Jonathan M. Wainwright Memorial VA Medical Center. The role involves developing and managing the Integrated Patient Safety Program across various locations. The job requires U.S. citizenship, passing a urinalysis test, Selective Service Registration for males born after 12/31/1959, and a probationary period. A background/security investigation, online onboarding, pre-employment physical examination, and vaccination programs (influenza and COVID-19) are also mandatory. Qualifications include English language proficiency, graduation from an approved nursing school, and current, full, active, and unrestricted registration as a graduate professional nurse. The position is categorized into different grades based on scope, education, and dimensions of practice, leadership, veteran/patient-driven care, professional development, and evidence-based practice/research.

Social Worker - Suicide Prevention Case Manager

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 06, 2024

This job posting is for a Social Worker position at the VA, eligible for the Education Debt Reduction Program (EDRP). The role requires U.S. citizenship, English proficiency, and a master's degree in social work from a CSWE-accredited school. Licensure at the independent practice level is mandatory. The position involves conducting psychosocial assessments, treatment interventions, and coordinating services. Preferred experience includes working with veterans and suicide prevention. The role requires participation in vaccination programs and a probationary period. A comprehensive benefits package is offered.

General Engineer/Architect

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol, Office of the Chief Engineer, Project Management Division, is seeking a project manager with expertise in facilities and infrastructure systems. The role involves life-cycle project management, coordination, oversight, and direction for multiple projects. Candidates must pass a drug test, meet specialized experience and education requirements, and fall under specific employment categories. The position offers comprehensive benefits, including health insurance, retirement system, paid leave, life insurance, and training opportunities. Eligible employees can participate in the Student Loan Repayment Program.

Statistician, GS-1530-11/12 (FPL 13) (Direct Hire)

Company: Department of Education - Office of Planning, Evaluation and Policy Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job position in the Office of Planning, Evaluation & Policy Development, Office of Budget Service, Cost Estimation & Analysis Division in Washington, DC. The role involves developing full-cost estimates for Federal Pell Grant, Federal Family Education Loan & Ford Direct Student loan programs. The position requires US citizenship, completion of a background investigation, and meeting specific qualifications. The role offers telework opportunities and a comprehensive benefits package, including excused leave for parent-teacher conferences and health screenings. The job is non-essential during federal government closures and may offer recruitment and relocation incentives.

Respiratory Therapist (Outpatient)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 06, 2024

The text describes a job opening at Defense Health Agency, Army Medical Center Madigan, Department of Medicine, Pulmonary Functions Laboratory in Tacoma, Washington. This is a Direct Hire Solicitation with potential for relocation and advance in hire incentives. The role involves evaluating respiratory therapy patients, setting up, operating, and maintaining respiratory therapy equipment. Qualifications include specialized experience or education in Respiratory Therapy/Care, or a combination of both. A Certified Respiratory Therapist (CRT) certification is preferred. The position requires Basic Life Support training, use of personal protective equipment, and seasonal influenza vaccination. It may involve on-call work during irregular hours, including weekends and holidays. The role is subject to a one-year probationary period and a suitability or fitness determination.

Senior Audit Associate

Company: Aprio

Location: Washington DC

Posted Dec 06, 2024

Aprio is a nationally ranked CPA and advisory firm with a passion for the future. They have a large team of 2100+ members speaking 60+ languages, offering proven expertise, deep understanding, and strategic foresight for fast-growing industries. They ensure clients are prepared for life's and business's uncertainties, offering top-rated culture, vast growth opportunities, and a next big career move. Aprio offers a progressive, fast-growing firm looking for a Senior Audit Associate to join their dynamic team. They provide specialized and personalized audit expertise, adhering to the highest professional standards, and focus on building trusted relationships, clear communication, and efficiency throughout the audit process.

Licensed Professional Mental Health Counselor - Suicide Prevention Case Manager

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 06, 2024

This job posting is for a Licensed Professional Mental Health Counselor (LPMHC) position in the U.S. Department of Veterans Affairs (VA). The role is eligible for the Education Debt Reduction Program (EDRP) and requires a master's or doctoral degree in a related field from a CACREP-accredited program. The candidate must be a U.S. citizen, proficient in English, and pass a background check and physical examination. The position involves providing mental health counseling services, including crisis intervention and treatment planning, and may require supervising unlicensed counselors. Vaccination against COVID-19 is mandatory.

Supervisory Statistician

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a Direct Hire Authority position in the Secret Service's Workforce Planning Division, Office of Human Resources. The role involves serving as a principal advisor on workforce planning. U.S. Citizenship is required, and the selected candidate must obtain and maintain a top secret Tier 5 clearance, pass drug tests, and undergo a credit check. Qualifications include a degree with specific coursework in statistics and related fields, or equivalent experience. The GS-15 level position requires one year of specialized experience in applying statistical human capital concepts for policy and strategy development, conducting statistical analysis, providing technical advice, and overseeing human capital program planning. The Department of Homeland Security offers competitive salaries and benefits, including health, dental, vision, life, and long-term care insurance, retirement plan, and more.

SOCIAL WORKER

Company: Department of the Army - U.S. Army Medical Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

This is a Direct Hire Authority (DHA) solicitation for a Social Worker (Substance Abuse) position at Madigan Army Medical Center in Tacoma, WA. The role involves conducting clinical assessments, formulating treatment plans, and providing counseling to substance abuse patients. A Master's degree in social work and a valid, unrestricted clinical license are required. The position offers potential for salary negotiation, recruitment/relocation incentives, and a comprehensive benefits package. A one-year trial period may be required.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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