Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Senior Back End Engineer

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking a Senior Back End Engineer for its subscription team. This role involves building and supporting internal and external systems, with a focus on high-quality, innovative work. The successful candidate will have a significant impact on the company's performance, working closely with various teams including Marketing and the Newsroom. Key responsibilities include developing backend services, writing high-quality code, optimizing AWS infrastructure, and collaborating with product teams. The ideal candidate will have a BA/BS in Computer Science or related field, 3+ years of Java experience, and proficiency in back-end technologies, databases, application servers, web servers, and message/event buses. Preferred qualifications include 5+ years of experience in these areas and front-end technologies. The Post offers competitive compensation, benefits, and a diverse, innovative work environment.

Management Trainee

Company: Enterprise Mobility

Location: Washington, DC

Posted Dec 04, 2024

Enterprise is currently recruiting for its esteemed Management Training Program, offering a career path with numerous opportunities for growth. The role, located in SW or SE Washington DC, includes comprehensive training, mentoring, and a culture of promotion from within. The compensation package is robust, with a targeted first-year annual compensation of $60,194, plus potential to earn up to $64,000. Benefits include health, dental, vision insurance, life insurance, prescription coverage, a 401(k) retirement plan, and employee discounts. The company, a world-class portfolio of brands, values its employees and provides opportunities for growth. The Management Trainee will learn various aspects of the business, including customer service, sales, marketing, finance, and operations, with a focus on putting customers first.

Desktop Support Engineer

Company: Leidos

Location: Washington, DC

Posted Dec 04, 2024

Leidos is seeking a highly experienced candidate for Tier 1 and 2 support in multiple domains, locally and remotely. The role involves managing Active Directory and Exchange, troubleshooting workstations, and configuring Windows 10 and Microsoft Office. The candidate should be able to learn new technology and provide support to the user community. Leidos offers excellent work-life balance, career development opportunities, and competitive pay. Basic qualifications include a Bachelor's degree with 8-12 years of relevant experience or a Master's degree with 6-10 years of experience.

Personal Banker

Company: PNC

Location: Washington, DC

Posted Dec 04, 2024

PNC is seeking a Personal Banker for its Brookland branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in retail lending, selling, and understanding customer needs. The position requires 3+ years of experience or equivalent education and product knowledge. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary range is $46,800.00 - $73,450.00.

Certified Pathologist Assistant

Company: Kaiser Permanente

Location: Renton, Washington

Posted Dec 04, 2024

The role involves assisting Anatomic Pathologists by grossing specimens and performing autopsies. Essential responsibilities include accurately grossing anatomic pathology specimens, cutting and mounting tissue for frozen section diagnosis, and ensuring cost-effective use of lab resources. The ideal candidate should have a Bachelor's degree, Pathologist's Assistant Certificate, and experience in anatomic pathology. Additional qualifications include a Masters degree or related field experience, and knowledge of all areas of anatomic pathology and regulatory requirements.

PMO Lead, Global Brand & Communications

Company: TikTok

Location: Washington, DC

Posted Dec 04, 2024

TikTok is seeking a strong operations leader to lead the global Project Management Office (PMO) for Global Brand & Communications. The PMO Lead will drive operational excellence, enhance project management capabilities, and ensure successful delivery of key projects. The ideal candidate should have proven experience in project management, cross-functional leadership, and a strong ability to align projects with business objectives in a fast-paced environment.

Risk & Strategy Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae is seeking a Risk & Strategy Lead Associate for a flexible hybrid role. The position involves conducting compliance and operational risk evaluations, analyzing and presenting results, and maintaining awareness of environmental changes. The ideal candidate will have 4 years of relevant experience in compliance, audit, SOX, operational risk, or strategy development, along with strong writing skills and attention to detail. Familiarity with strategic planning, change management, and D&I-related policies is beneficial. Fannie Mae offers a flexible work environment and competitive benefits.

Chef Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is seeking a Chef Manager for MedStar Washington Hospital Center in Washington DC. The role involves managing daily food production, ensuring Sodexo Culinary Standards, managing food costing and controls, developing menus, and managing inventory. The ideal candidate should have a strong culinary background, excellent leadership and communication skills, previous experience in high volume facilities, and knowledge of Sodexo Food Management System. Sodexo offers a comprehensive benefits package including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Temporary Administrative Tax Assistant

Company: WithumSmith+Brown

Location: Washington, DC

Posted Dec 04, 2024

Withum is a forward-thinking firm seeking a tax professional for the Winter 2025 busy season. The role involves processing tax returns, working in a fast-paced environment, and collaborating with the tax administrative team. Qualifications include a bachelor's degree, tax admin experience, tech savviness, and strong organizational skills. The compensation is $26.00 per hour with a competitive benefits package.

Strategic Growth Manager

Company: Compass

Location: Washington, DC

Posted Dec 04, 2024

Compass, a real estate company founded in 2012, is seeking a Strategic Growth Manager for a fully onsite role in Washington, DC. The SGM will drive net-new revenue by attracting top-producing agents to Compass, emphasizing the company's value proposition in technology, marketing, culture, and growth. This role involves direct sales to decision-makers, requiring strong interpersonal skills, self-starter attitude, excellent communication, and organizational abilities. The base pay range is $90,000-$110,000 annually, with potential bonuses and equity. Compass offers comprehensive benefits, including health insurance, retirement plans, and various leave options, fostering a collaborative and inclusive culture.

Acquisition Marketing Specialist

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking an Acquisition Specialist to join their subscriptions marketing team. The role involves executing strategies to increase customer engagement and conversion, collaborating with product teams, and implementing global initiatives to drive growth. The position offers comprehensive benefits, including competitive medical coverage, pension, and paid time off.

US Federal Government Account Executive - Defense & Intelligence

Company: Apple

Location: Washington, DC

Posted Dec 04, 2024

Apple is seeking a US Federal Government Account Executive to drive the adoption of the Apple ecosystem in their territory with industry and channel partners. The role involves understanding unique requirements of Federal customers, collaborating with Apple, customers, partners, and solutions providers, and developing account plans aligned with customer strategies. Minimum qualifications include 10+ years of consultative selling experience in business transformation solutions to US Federal Government Defense & Intelligence Agencies, strong collaboration and interpersonal skills, and excellent written and verbal communication skills. The base pay range for this role is between $134,100 and $201,700.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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