Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Principal Consultant, Security Operations, Proactive Services (Unit 42) - Remote

Company: Palo Alto Networks

Location: Washington, DC

Posted Dec 03, 2024

Palo Alto Networks is a cybersecurity company dedicated to protecting the digital way of life. They are looking for innovative Principal Consultants with 6-9+ years of experience in information security advisement and risk assessments. The role involves leading client engagements in cyber risk management, conducting security audits, and developing SOC initiative roadmaps. The company values disruptive innovation, collaboration, and ongoing learning, offering comprehensive development and personal wellbeing programs. They are committed to diversity and equal opportunity, fostering an environment where employees can grow and contribute significantly to the business.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Dec 03, 2024

DaVita, an outpatient dialysis center, is seeking a compassionate Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing patient observations. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The nurse will work in a fast-paced setting, requiring flexibility for mornings, evenings, weekends, and holidays.

Public Policy Director, U.S. (Competition Policy)

Company: Meta

Location: Washington, DC

Posted Dec 03, 2024

Meta is seeking a Public Policy Director for U.S. Competition Policy. The role involves formulating and implementing the company's competition and consumer protection policy engagement and advocacy strategy. The candidate should have 12+ years of legal and/or public policy experience, with a focus on competition and consumer protection. They should be detail-oriented, creative, resourceful, analytical, and comfortable presenting to policymakers. The role includes analyzing policy trends, representing Meta at events, and advising on policy matters. Meta offers a competitive salary, bonus, equity, and benefits.

GRC Analyst

Company: Meta

Location: Washington, DC

Posted Dec 03, 2024

Meta is seeking a GRC Analyst to join its team, focusing on data analysis for informed decision-making around GRC programs. The role involves data definition, quality assurance, exploration, visualization, reporting, and collaboration with various teams. The ideal candidate should have 5+ years of analytics experience, strong SQL skills, and proficiency in data tools like Tableau or Power BI.

Trade Reporter

Company: The Wall Street Journal

Location: Washington, DC

Posted Dec 03, 2024

The Wall Street Journal is hiring a reporter in Washington, DC, to cover international trade policy. The ideal candidate should have a strong background in economics and Washington politics, with at least five years of professional journalism experience. The role involves breaking news, developing original enterprise stories, and embracing various storytelling formats. The job is part of the politics team and is based in the Washington, DC office. Dow Jones, the employer, is an equal opportunity employer and offers competitive compensation and benefits.

Project Workstream Lead

Company: Guidehouse

Location: Washington, DC

Posted Dec 03, 2024

This job posting is for a Technology Consulting role with a National Security client, requiring an active Top Secret clearance. The role involves supporting IT project management initiatives, collaborating with the PMO team, managing business processes, and delivering solutions to complex program management challenges. The candidate will work on-site in Washington D.C. at least three days a week. Preferred qualifications include PMI Agile, PMP, or CAPM certifications, knowledge in Change Management, IT Program Management, and Business Strategy, and excellent communication skills. The annual salary range is $109,100.00-$163,700.00. Guidehouse offers a comprehensive benefits package.

Senior Business Development Executive - Federal Civilian

Company: TransUnion

Location: Washington, DC

Posted Dec 03, 2024

TransUnion is seeking an experienced enterprise sales professional with 8+ years in Federal Government solutions, preferably with data analytics industry experience. The role involves creating and executing sales plans, collaborating with cross-functional teams, and leading complex contract negotiations. The company offers a welcoming environment, opportunities for skill development, and competitive benefits including flexible time off, tuition reimbursement, and parental leave. TransUnion is committed to diversity and equal opportunity employment.

Proposal Analyst

Company: IBM

Location: Washington, DC

Posted Dec 03, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with industry visionaries to enhance hybrid cloud and AI journeys for top companies. The role encourages creativity, challenging norms, and continuous learning. IBM seeks a detail-oriented Proposal Analyst with 1-5 years of proposal experience, strong writing skills, and ability to handle multiple tasks in a fast-paced environment.

United States National Tax Services Merger & Acquisition - Manager

Company: PwC

Location: Washington, DC

Posted Dec 03, 2024

PwC's tax services team provides advice and guidance on tax planning, compliance, and strategy, helping businesses navigate complex regulations and optimize tax positions. Managers in this role supervise, develop, and coach teams, manage client service accounts, and drive complex problem-solving to deliver high-quality deliverables. They are expected to leverage team strengths, manage performance, identify opportunities, and embrace technology and innovation. Key qualifications include a Bachelor's Degree in Accounting or Business Administration, 4 years of experience, and CPA or other tax-related credentials. Preferred qualifications include a Juris Doctorate in Accounting, Taxation, and advanced knowledge in M&A practices and partnership taxation.

Executive Assistant

Company: SpaceX

Location: Washington, DC

Posted Dec 03, 2024

SpaceX, a company founded on the belief of human exploration of the stars, is actively developing technologies for human life on Mars. The company is seeking an Executive Assistant with 2+ years of professional experience in an administrative role, or 6+ years with preferred skills including Microsoft Office applications, project management, and strong organizational skills. The role involves coordinating meetings, managing schedules, and providing general assistance. The position requires onsite work in Washington, DC, and potential travel. Compensation ranges from $75,000 to $145,000 per year, with additional benefits including health insurance, retirement plans, and stock options. SpaceX is an Equal Opportunity Employer.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Certified Professional Coder, Special Investigations Unit (SIU)

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is seeking a Certified Professional Coder (CPC) to perform medical claim reviews, ensuring compliance with coding practices. The role involves comprehensive record reviews, identifying billing errors, abuse, and fraud, and maintaining appropriate records. The ideal candidate should have AAPC Coding certification, 3+ years of experience in medical coding or documentation auditing, and strong knowledge of industry coding guides. Preferred qualifications include experience with Behavioral Health coding/auditing and excellent analytical skills. The company offers competitive pay, comprehensive benefits, and opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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