Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Customer Success Manager (Tableau) - Public Sector (TS/SCI)

Company: Salesforce

Location: Washington, DC

Posted Dec 03, 2024

Salesforce, a leading company in CRM and AI, is seeking a Customer Success Manager with 8+ years of experience in technical customer success, Salesforce platforms, or related fields. The role involves orchestrating all Signature deliverables, cultivating relationships with customer leadership, and ensuring customer success on the Salesforce platform. The ideal candidate should possess excellent communication skills, knowledge of software development processes, and experience leading cross-functional teams. US Citizenship is required due to the need to support government agencies using Salesforce GovCloud. The role is office-flexible, with an expectation to be in-office 2-3 days a week. This is a high-impact position with a base salary range of $128,300 to $176,500.

Cashier/Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

Sodexo is offering a full-time Cashier/Food Service Worker position at the US House of Representatives with a pay range of $7.25 to $23.44 per hour. The role involves operating cash registers, handling transactions, and providing excellent customer service. Responsibilities also include assisting in food service operations, setup, and cleanup. Sodexo values teamwork, adaptability, reliability, and a healthy work environment. Benefits include flexible work hours, training opportunities, and a comprehensive benefits package. Sodexo is committed to diversity, inclusion, and equal employment opportunities.

Workplace Experience Coordinator

Company: CBRE

Location: Washington, DC

Posted Dec 03, 2024

As a CBRE Workplace Experience Coordinator, you'll be the first point of contact for facility visitors, greeting them with a friendly demeanor and issuing passes while adhering to security protocols. You'll handle telephone inquiries professionally, create presentations, and arrange activities. Managing janitorial work orders, coordinating services, and organizing events are also part of the role. Strong organizational skills and communication abilities are required. The position offers a salary between $23.00 and $25.50 per hour, depending on skills and experience. CBRE is an equal opportunity employer committed to diversity and providing reasonable accommodations.

Senior Coordinator Revenue Cycle

Company: CVS Health

Location: Washington, DC

Posted Dec 03, 2024

CVS Health is seeking a MinuteClinic Accounts Receivable Associate with at least 2 years of medical billing experience. The role involves managing high volumes of medical claims, refuting denials, and identifying trends/issues. The associate will also prioritize outstanding refund requests, implement process efficiencies, and ensure compliance with CMS regulations. Familiarity with CPT, ICD-9/10, CMS 1500 claim formatting, EDI transmission, and EHR is required. The position offers a competitive pay range, comprehensive benefits, and opportunities for career growth.

Executive Assistant for Government Relations & Corporate Social Responsibility

Company: Thermo Fisher Scientific

Location: Washington, DC

Posted Dec 03, 2024

Thermo Fisher Scientific is seeking an executive assistant for a unique role supporting Government Relations and Corporate Social Responsibility leaders. The role involves arranging VIP visits, handling PAC and lobbying filings, coordinating volunteer activities, and managing the Washington, DC office. Key responsibilities include preparing documents, maintaining calendars, coordinating meetings, and managing vendor contracts. The ideal candidate should have an associate's degree or equivalent experience, demonstrable success as an executive assistant, and strong interpersonal skills. The position offers a competitive salary range of $88,000-$105,000, comprehensive benefits, and opportunities for career growth.

AEM Admin/Sr. Developer

Company: Leidos

Location: Washington, DC

Posted Dec 03, 2024

Leidos, a global leader in IT, engineering, and science solutions, is seeking a Software Developer for a long-term engagement with the IRS. The role involves software development, debugging, and addressing customer queries. The ideal candidate will manage projects, ensure smooth progress through the development lifecycle, and leverage expertise to develop innovative solutions. Key responsibilities include collaborating with customers, developing mission-focused solutions, utilizing cloud technologies, and system testing. Basic qualifications include a Bachelor's degree in Computer Science or related field, 4+ years of AEM experience, and 8+ years of Java development experience. Preferred qualifications include current IRS MBI clearance, AI development experience, and cloud computing experience.

Principal Systems Administrator (AHT)

Company: Northrop Grumman

Location: Washington, DC

Posted Dec 03, 2024

Northrop Grumman is seeking a Principal Systems Administrator for a dynamic position supporting the US Army PPB BOS program at the Pentagon. The role involves supporting users and applications in the AWS GovCloud environment, performing application deployments, interacting with customers, monitoring system performance, managing server configurations, and applying patches. The ideal candidate should have a Bachelor's degree with 5 years of experience or a Master's degree with 3 years, excellent communication skills, and familiarity with Windows and/or Linux operating systems. Preferred qualifications include experience with AWS cloud systems, PKI Certificate based authentication, and knowledge of various databases and networking. The salary range is $97,500 - $146,300.

Relationship Banker - Washington DC Market

Company: Bank of America

Location: Washington, DC

Posted Dec 03, 2024

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, understanding clients' financial priorities, and connecting them with suitable solutions. Key qualifications include strong communication skills, problem-solving abilities, and adaptability. The position offers opportunities for career growth, competitive benefits, and a flexible work environment. The pay range is $24.00 - $25.96 hourly, with benefits eligibility.

Strategic Growth Manager

Company: Compass

Location: Washington, DC

Posted Dec 03, 2024

Compass, a real estate tech company founded in 2012, is seeking a Strategic Growth Manager for a fully onsite role in Seattle, WA. The SGM will drive net-new revenue by attracting top-producing agents to Compass, emphasizing the company's value proposition in technology, marketing, culture, and growth. This role involves direct sales to decision-makers, requiring strong interpersonal skills, self-starter attitude, excellent communication, and organizational abilities. The base pay range is $90,000-$110,000 annually, with potential bonuses and equity. Compass offers comprehensive benefits, including health insurance, retirement plans, and various leave options, fostering a collaborative and inclusive culture.

Store Associate

Company: CVS Health

Location: Fort Washington, PA

Posted Dec 03, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Cashier

Company: Sodexo

Location: Washington, DC

Posted Dec 03, 2024

Sodexo is offering a full-time Cashier position at the US House of Representatives with a pay range of $20.20 per hour. The role involves operating the cash register, providing excellent customer service, and assisting with setup, maintenance, and cleanup. Sodexo values teamwork, adaptability, reliability, and a safe working environment. Benefits include flexible work hours, ongoing training, comprehensive health benefits, and opportunities for career advancement. Sodexo is committed to diversity, inclusion, and equal employment opportunities.

Partner Engineer, Government

Company: Meta

Location: Washington, DC

Posted Dec 03, 2024

Meta is committed to making its Llama AI models the most advanced in the industry and open source AI the industry standard. They are hiring a Channel Partner Engineer for Government projects, responsible for executing partner integrations, gathering and analyzing partner requirements, and providing technical support. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 10+ years of experience in software engineering or partner engineering, and proven understanding of AI/ML technologies. Preferred qualifications include experience with LLaMA or other large language models, and familiarity with multiple cloud platforms.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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