Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Cash Management Specialist

Company: MassMutual

Location: Washington DC

Posted Nov 27, 2024

The Cash Management Consultant position at MassMutual is responsible for managing the daily payment functions, including wire transfers, ACH, and check processing. The role requires strong analytical and problem-solving skills, as well as experience in cash management and treasury services. The ideal candidate will have a strong understanding of insurance payment processing and familiarity with cash bank management systems.

Supply Chain Category and Operations Specialist

Company: Alarm.com

Location: Washington DC

Posted Nov 27, 2024

Alarmcom is seeking a Supply Chain Category and Operations Specialist to join its supply chain team. The role involves overseeing the operations of the North American distribution and fulfillment center, managing suppliers, and analyzing supply and demand.

PeopleSoft Developer (On-Site)

Company: Steel Point Solutions

Location: Washington DC

Posted Nov 26, 2024

Steel Point Solutions is a certified and experienced SBA HUBZone WOSB company offering integrated business solutions for government and commercial enterprises. They are seeking a PeopleSoft Developer with Top Secret Clearance, a Bachelor's degree, and 3+ years of experience in HCM Development. The company offers a comprehensive benefits package and a salary range of $85,000 - $110,000 USD.

Sr. PeopleSoft Developer (On-site)

Company: Steel Point Solutions

Location: Washington DC

Posted Nov 26, 2024

Steel Point Solutions is a certified SBA HUBZone small disadvantaged business WOSB company established in 2013. They offer world-class integrated business solutions for all levels of government and commercial enterprises. They are looking for an experienced PeopleSoft Developer to work on HR, Financials, and Customer Relationship Data. The candidate should have a Top Secret Clearance, Bachelor's degree in IT/Software Engineering, and 5+ years of experience as a PeopleSoft HCM Developer. They prefer candidates with experience in Business System Integration and certified Amazon Web Services Solutions Architect Associate or higher.

Sr. Technical Project Manager

Company: BLN24

Location: Washington DC

Posted Nov 27, 2024

BLN24 is a rapidly growing digital creative agency that supports the US Federal Government. They are looking for a Sr Technical Project Manager to join their team. The company offers competitive benefits, flexibility, and opportunities for professional and personal growth.

Training Associate

Company: Privia Health

Location: Washington DC

Posted Nov 27, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. The company is looking for a Training Associate to facilitate in-person and webinar-based training programs for providers and Care Center staff.

Performance Analyst

Company: B.F. Saul Company

Location: Washington DC

Posted Nov 26, 2024

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. They specialize in unique thematic investment research and asset management, with a focus on client success. The Portfolio Analytics team is responsible for investment performance reporting and ensuring data accuracy. The company offers competitive benefits and is an equal opportunity workplace.

Mid-Level Java Developer

Company: Technogen

Location: Washington DC

Posted Nov 27, 2024

TechnoGen Inc is a Proven Leader in providing full IT Services Software Development and Solutions. They have successfully executed 100+ projects for clients ranging from small business and nonprofits to Fortune 50 companies and federal state and local agencies.

Senior Manager, Paid Media

Company: StraighterLine

Location: Washington DC

Posted Nov 27, 2024

StraighterLine is a leading provider of online courses that help learners earn college credit and meet their professional goals. The company is seeking a Senior Manager for Paid Media to drive and optimize campaigns for maximum ROI.

Manager, Marketing Operations-Americas

Company: JLL Technologies

Location: Washington DC

Posted Nov 26, 2024

The job description is for a Manager Marketing Operations role at JLL, a global real estate and investment management company. The role involves driving operational excellence, optimizing processes, and reporting on marketing spend. The company offers a competitive salary and benefits package, as well as a supportive culture and comprehensive benefits package.

Ground Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 27, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is seeking a Senior Project Engineer to work on the development of the US Government's next-generation ground systems architecture.

Administrative and Business Operations Support (Evergreen)

Company: B. F. Saul Company

Location: Washington DC

Posted Nov 26, 2024

B F Saul Company is a successful privately-owned real estate company with a commitment to exacting standards and market knowledge. They offer competitive benefits, perks, and anticipated growth opportunities. The company seeks a highly organized and customer-service oriented individual for a support role with decision-making, data analysis, and teamwork skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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