Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Mammography Technologist - 40 Hrs - Tacoma - 5K SOB

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 23, 2024

The job involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system management, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma, certification as a Radiologic Technologist in Washington, and Basic Life Support certification. Preferred qualifications include one year of mammography experience and state of Washington certification as a Mammography Technologist with American Registry of Mammography Technologists (AART-M) registration.

RN Liaison Nurse SNF Spokane

Company: Kaiser Permanente

Location: Spokane, Washington

Posted Nov 23, 2024

The Care Manager, or Liaison Nurse, will work in two settings on a rotating schedule, focusing on optimal patient health care outcomes and appropriate resource utilization. They will plan discharges and follow-up care for Kaiser Foundation Health Plan of Washington patients hospitalized at a nearby facility, and carry a case load in one of the Kaiser medical centers. The role involves assessing patients, developing patient-centered care plans, coordinating interventions, and advocating for patient care needs. Essential responsibilities include ensuring patients meet case management criteria, assessing their physical, mental, financial, and psychosocial status, and developing case management plans with patient goals and outcomes. The Liaison Nurse will collaborate with healthcare professionals, monitor patient responses to interventions, and participate in measuring the effectiveness of the case management program. Basic qualifications include a Bachelor's degree, Registered Nurse License (Washington), and three years of recent RN clinical experience. Preferred qualifications include additional RN experience in utilization review, care coordination, or disease management, and a Bachelor's of Science in Nursing.

Solutions Analyst II, Remote

Company: Aledade

Location: Washington DC

Posted Nov 23, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care patients to and in thrive value-based care. The company offers innovative care programs, campaign support, and revenue services to help practices succeed.

Respiratory Care Practitioner, Per Diem (Nights) - Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

The job posting is for a Respiratory Care Practitioner position requiring at least one year of experience in acute care settings. The role involves providing skilled respiratory care and diagnostic services to in-patients, urgent care, and clinic patients. Responsibilities include performing respiratory assessments, treatments, and modalities, assisting physicians in determining appropriate respiratory care, and supporting patient care, customer service, and quality initiatives. The position requires a Respiratory Care Practitioner License (Washington), Advanced Cardiac Life Support, Basic Life Support, and Registered Respiratory Therapist Certificate. Preferred qualifications include two years of experience, experience with all acute respiratory care modalities, and a graduate of a four-year respiratory therapy program.

Portfolio Lead

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Nov 23, 2024

The job posting is seeking a highly skilled and experienced individual to fill the role of Portfolio Lead, responsible for ensuring exceptional program delivery, customer focus, team leadership, strategic growth, financial performance, and risk management.

WGL - Pipeline Integrity Data Specialist

Company: AltaGas

Location: Washington DC

Posted Nov 23, 2024

The job description is for a Pipeline Data Integrity Specialist at Washington Gas. The job involves performing data integration, quality assurance, and data reporting. The company offers a competitive salary range and comprehensive benefits package.

Financial Consultant

Company: Flagstar Bank

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Financial Consultant position at Flagstar. The role involves building and maintaining relationships with retail bank branches, advising customers on investment strategies, and meeting sales targets. The ideal candidate should have a strong sales background, excellent communication skills, and the ability to work well in a team.

RN Case Manager - Liaison Nurse (Discharge Planning/UR) 1.0 FTE/Seattle WA (Swedish Cherry Hill) 5K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 23, 2024

Swish First Hill Campus in Seattle, WA is offering a $5K sign-on bonus for eligible external hires. The RN Case Manager - Liaison Nurse position involves discharge planning and follow-up care for Kaiser Foundation Health Plan of Washington patients. The role requires 40 hours per week, Monday through Sunday, with an every-other-weekend rotation. The Care Manager will work in two settings, focusing on optimal patient health outcomes and appropriate resource utilization. They will collaborate with primary care teams, specialty care teams, and medical providers to establish a patient-centered care plan. The position involves assessing patients, developing case management plans, coordinating interventions, and advocating for patient care needs. Basic qualifications include a Bachelor's degree, a Washington RN license, and Basic Life Support certification. Preferred qualifications include experience in utilization review, ambulatory case management, or disease management.

Research Coordinator

Company: Cushman & Wakefield

Location: Washington DC

Posted Nov 23, 2024

The job description is for a Research Coordinator position at Cushman & Wakefield. The role involves supporting the development of local research output and data collection, gathering and entering local market data, and assisting with quarterly statistics and market publications.

Pharmacy Technician (TPT)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 23, 2024

The text describes a job opportunity for a pharmacy technician within the PCC-WA team. The role involves supporting pharmacists in preparing and dispensing medications, performing daily workflow tasks, ensuring patient safety, and staying current with clinical initiatives. Essential responsibilities include typing prescriptions, processing refills, stocking shelves, reconstituting medications, and handling phone calls. The ideal candidate should have a pharmacy technician certification, excellent communication and customer service skills, and the ability to work effectively in a team. Preferred qualifications include prior experience in pharmacy, IV experience, warehouse experience, and knowledge of managed care health systems.

New Graduate Nurse Residency - Mercy Washington

Company: Mercy

Location: Washington, Missouri

Posted Nov 23, 2024

Mercy Washington is currently accepting applications for its Graduate Nurse Residency program. New graduates are eligible and can benefit from a sign-on bonus up to $15,000, relocation assistance up to $3,000, and loan forgiveness of up to $20,000. Other incentives include a stay premium program, education assistance, and comprehensive insurance. The program offers opportunities in various departments such as Cardiac Telemetry, Emergency Department, ICU, Medical Surgical, and Medical Surgical-Adults/Pediatrics.

Associate, South Asia

Company: Ankura

Location: Washington DC

Posted Nov 23, 2024

McLarty Associates is seeking a bright and organized individual to serve as an Associate for their South Asia practice. The role involves providing administrative support, project management, and conducting research and analysis. The ideal candidate has a strong background in international relations, international business, or a related field, and is proficient in Office 365 and has strong communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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