Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Senior Product Manager, Billing

Company: GEICO

Location: Washington DC

Posted Nov 22, 2024

GEICO is looking for a Senior Product Manager to join their Billing Product team. The ideal candidate will have experience in product management, leading cross-functional teams, and defining product requirements. The role is a hybrid position that requires being onsite 3 days a week at one of the company's locations.

Staff Engineer - REMOTE

Company: GEICO

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Staff Engineer position at GEICO, requiring technical leadership, collaboration, and expertise in various domains. The ideal candidate should have deep technical expertise, be a self-starter, and have experience in leading and building full-stack applications.

Developer

Company: FINRA

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a software developer position at FINRA, requiring a bachelor's degree in Computer Science or related field, with at least two years of experience. The job involves developing software components, reviewing and contributing to component designs, and participating in internal process improvement initiatives.

PSC Employee Relations Lead

Company: Devis

Location: Washington DC

Posted Nov 22, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking an Employee Relations Lead to cultivate a positive and productive workplace culture.

Science Operations Manager

Company: Howard Hughes Medical Institute (HHMI)

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Science Operations Manager at the Howard Hughes Medical Institute (HHMI) in Seattle. The role involves leading the Science Operations Office, building relationships with researchers and institutions, and ensuring alignment with HHMI's mission and culture.

Marketing and Sales Manager/Sr. Manager

Company: ARTECHOUSE

Location: Washington DC

Posted Nov 22, 2024

ARTECHOUSE is seeking a Marketing and Sales Manager to join their team. The ideal candidate will be a proactive and hands-on strategist with experience in revenue optimization and business development. The company offers a competitive salary, flexible PTO, and a passionate team of creatives and innovators.

Strategic Engagement Manager

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is a company that offers services in government, business, and non-profit sectors. They are passionate about delivering exceptional service experiences and are looking for a Senior Consultant to support their Federal government client.

IT Support Technician

Company: C3 AI

Location: Washington DC

Posted Nov 22, 2024

C3ai Inc is a leading Enterprise AI software provider. They are looking for a talented IT Support Engineer to provide technical support and ensure the smooth operation of their IT infrastructure.

Buyer

Company: BDA

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a freelance Merchandiser at BDA, a global Merchandise Agency. The ideal candidate is ambitious, detail-oriented, and passionate about the retail and ecommerce industry. The job requires experience in retail buying, product development, and merchandising, as well as strong analytical and communication skills.

24-5007: Commercial Account Executive

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 22, 2024

Navitas is a leading company in digital transformation, providing award-winning technology solutions to drive digital acceleration for customers. As a Commercial Account Executive, you will build and maintain relationships with clients, identify their staffing needs, and provide tailored solutions.

HVAC Technician II

Company: Warner Bros. Discovery

Location: Washington DC

Posted Nov 22, 2024

The text describes Warner Bros Discovery's company culture, values, and job opportunities. It highlights the company's commitment to diversity, inclusion, and employee well-being. The text also provides details about a job opening for a Commercial HVAC Technician II.

PSC Finance Manager

Company: Devis

Location: Washington DC

Posted Nov 22, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a PSC Finance Manager to oversee financial operations and ensure compliance with regulations.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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