Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the role of a Process Analyst for HR Contact Center. It highlights the collaborative and innovative work environment, the use of agile methodologies and AI-powered workflows, and the support provided by mentors and coaches. The role involves resolving HR-related queries from employees through various communication channels and requires a Bachelor's degree, experience in HR Contact Center Operations, and proficiency in MS Office applications.
Sales Development Representative - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The text is a job description for a Sales Development Representative role at IBM. It highlights the company's mission, the role's responsibilities, required education and skills, and preferred experience. The role involves lead qualification, sales execution, and managing growth, with a focus on supporting all client segments, especially Select Digital and Commercial Client.
Senior Database Reliability Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The IBM Cloud Databases ICD team is seeking cloud developers with a passion for automating, running, and operating databases. The role involves developing configuration scripts, tooling, and automation for databases in a highly available Kubernetes-based cloud environment. The team offers various benefits and opportunities for growth.
Internship: SAP Consultant in Ciudad de México
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The text promotes an IBM Consulting internship program emphasizing career growth, client collaboration, and skill development in SAP consulting. It highlights opportunities for fresh graduates, required academic qualifications, and the benefits of joining a dynamic team with innovative problem-solving capabilities.
Senior SAP TM Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. It highlights the role of an SAP TM Consultant, who works on client-centric SAP solutions, ensuring successful Transportation Management module deliverables, and providing continuous improvement. The role requires technical expertise, problem-solving skills, and collaboration with various teams.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting emphasizing collaboration with global clients, digital transformation, and career growth. It outlines responsibilities in accounting and financial reporting, along with required qualifications and preferred skills. The role highlights innovation, mentorship, and a supportive work environment.
Design Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM Software is seeking a Design Manager to lead a team of designers, UX researchers, and content professionals. The role involves guiding the team to deliver exceptional customer experiences, driving design excellence, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience as a design lead, excellent communication skills, and a portfolio of human-centered design work.
Associate X-Force Cyber Range Consultant Intern 2026
Company: IBM
Location: WASHINGTON, US
Posted Dec 04, 2025
The IBM XForce Cyber Range offers immersive cyber crisis scenarios for nontechnical executives to identify gaps and strengthen their security strategies. Interns are sought who are curious, creative, and passionate about cybersecurity, storytelling, and explaining technical concepts in an accessible way. Interns will work on client projects, create technical demos, assist with day-of engagement support, and develop innovative ideas to enhance the client experience.
Software Engineer - Quality and Performance – Distributed Systems (Serverless NoSQL Platform)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically focusing on the role of an engineer in the Quality Engineering and Performance team. The team is building Astra Serverless, a distributed serverless NoSQL data service powered by Apache Cassandra and extended with native Vector and AI capabilities. The role involves designing and developing frameworks for end-to-end and chaos testing of distributed serverless systems, ensuring reliability, performance, and correctness under unpredictable workloads.
Internship: Developer .NET
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the benefits of working with clients globally, gaining experience through client projects, and the company's focus on continuous learning and personal growth. It also outlines the required and preferred education and technical skills for the internship role.
SuccessFactors Architect (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, collaborating with clients globally, and leading the design and optimization of the SuccessFactors platform to support HR transformation goals. The position requires expertise in SuccessFactors modules, HR processes, integration with third-party systems, and AI applied to the HR domain.
Fullstack Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The India Systems Development Lab (ISDL) is a key part of IBM's global Systems technology development network, established in 1996. ISDL contributes to innovations across IBM's Systems portfolio, including IBM Z, Power, OpenPOWER Systems, and Storage. The lab fosters a culture of innovation and has filed over 400 patents. ISDL has played a pivotal role in developing products aligned with modern computing trends and has championed modern development methodologies.