Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Senior Security Operations Engineer
Company: Canonical
Location: Remote
Posted Nov 26, 2025
Canonical is opening several Security Operations Engineer SOC positions to build a new team reporting to the CISO. The goal is to create a new level of assurance and observable rigor into the open source supply chain by monitoring Canonical's own estate and raising the robustness of the entire global Ubuntu estate. The SecOps team is responsible for designing, implementing, and evolving Canonical's security practices, tools, systems, and policies to secure data, internal infrastructure, and build processes. They also contribute to the security of the wider open source ecosystem through knowledge sharing and threat intelligence initiatives.
Research Scientist - Music
Company: Spotify
Location: Remote
Posted Nov 26, 2025
Spotify is seeking a Research Scientist to join their ArtistFirst AI Music lab, which pioneers generative technologies for music to create breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community. The ideal candidate should have a PhD in a related field, experience in generative modeling or music information retrieval, strong coding skills, and a passion for building products that add value to millions of people.
Senior Research Scientist - Music
Company: Spotify
Location: Remote
Posted Nov 26, 2025
Spotify is seeking a Senior Research Scientist to join their ArtistFirst AI Music lab. The team pioneers state-of-the-art generative technologies for music, creating breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community.
Staff Product Manager - Voice AI
Company: Airbnb
Location: Remote
Posted Nov 26, 2025
Airbnb is seeking a visionary Staff Platform Manager to lead the strategy and evolution of their IVR and Voice support ecosystem using AI. The role involves building a platform that touches the lives of millions of people worldwide, making it seamless and accessible for all Airbnb users in all languages, cultures, and needs. The ideal candidate will have at least 7 years of experience in product management, deep experience in building and scaling voice-based systems and multimodal AI ecosystems, and a proven history of leading cross-functional teams and successfully managing large-scale digital products or platforms.
Senior Research Scientist - Music
Company: Spotify
Location: Remote
Posted Nov 26, 2025
Spotify is seeking a Senior Research Scientist to join their ArtistFirst AI Music lab. The team pioneers state-of-the-art generative technologies for music, creating breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community.
Senior Staff Software Engineer - Marketing Technology
Company: Gusto, Inc.
Location: Canada
Posted Nov 26, 2025
Gusto is a modern online people platform that helps small businesses with payroll, health insurance, 401k, HR, and team management tools. They are transitioning to an AI-native company and seeking a Senior Staff Software Engineer to lead the architectural evolution of their new MarTech stack. The role involves designing and building AI-driven personalization engines, integrating with marketing systems, and partnering cross-functionally.
Juju Software Engineer (Go)
Company: Canonical
Location: Remote
Posted Nov 26, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company offers a globally remote role for a Software Engineer to contribute to the development of Juju, an open source project that powers complex distributed software systems. Canonical is a pioneer of global distributed collaboration, with a founder-led, profitable, and growing company culture.
Director of Customer Experience
Company: Mercury
Location: Remote
Posted Nov 26, 2025
The text describes a leadership role focused on building a world-class customer experience, operational excellence, strategy, data-driven decision making, talent development, AI and automation, scaling the organization, voice of the customer, cross-functional alignment, and business and financial leadership. The role requires extensive experience leading large CX organizations, deploying AI and automation, financial and operational acumen, and strong people leadership skills.
Senior Engineering Manager - Core AI Platform
Company: Dropbox
Location: Remote
Posted Nov 26, 2025
The role of Senior Engineering Manager at Dropbox involves leading a team of engineers, driving AI integrations into Dropbox's flagship product, and shaping the company's future direction. The position requires strong leadership skills, technical expertise, and experience managing engineering organizations. The company culture rewards a bias for action, engineering partnership, and operational excellence.
Real Estate Closing Manager
Company: Truehold
Location: USA
Posted Nov 26, 2025
The Closing Manager role is responsible for leading and executing all closing activities for real estate transactions across a portfolio. The role ensures accuracy, compliance, and operational excellence in the closing process. Key responsibilities include owning the end-to-end closing process, coordinating with internal and external teams, reviewing and validating closing documents, maintaining closing files, identifying and mitigating risks, leading final diligence checks, troubleshooting issues, and continuously improving closing procedures.
Senior Golang Software Engineer
Company: Nearform
Location: Italy
Posted Nov 26, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time position for a Senior Python Software Engineer based in Italy. The role involves designing and building applications using Golang, collaborating with clients, and working with distributed teams. Nearform provides competitive benefits, including remote work flexibility, annual bonuses, training allowances, and healthcare.
Director of Development
Company: Code.org
Location: Remote
Posted Nov 26, 2025
The Director of Development role at Code.org is a key contributor responsible for managing high-value donor relationships and crafting tailored partnership strategies. The role involves mentoring a team of fundraisers, collaborating with internal teams, and shaping donor stewardship strategy. The ideal candidate has 8+ years of experience in fundraising or enterprise sales, proven success managing high-value relationships, exceptional relationship-building skills, and a strong data orientation.