Exceptional Service Jobs

1,338,750 open positions · Updated daily

Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโ€‘powered chatbots and realโ€‘time sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.

Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.

Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.

Software Engineer - Distributed Systems

Company: Figma

Location: USA

Posted Dec 12, 2025

This job description highlights a Software Engineer role at Figma focusing on infrastructure design and distributed systems. It emphasizes collaboration, scalability, and innovation while outlining requirements for experienced engineers and benefits like equity, competitive compensation, and remote work flexibility.

Strategic Programs Director

Company: ‎ConnectWise

Location: USA

Posted Dec 12, 2025

The Director of Strategic Programs role involves strategic alignment, operational governance, program leadership, and executive partnership. Key responsibilities include driving strategic priorities, managing cross-functional initiatives, and enabling data-driven decisions through governance frameworks and reporting.

Senior Program Manager - Brand Operations

Company: Webflow

Location: USA

Posted Dec 12, 2025

Webflow seeks a Senior Program Manager to build operational infrastructure for Brand Marketing, offering growth opportunities and strategic influence. The role emphasizes scalability, cross-functional collaboration, and financial acumen, with competitive compensation and remote-first flexibility.

Sr. Product Manager - Content Quality Signals

Company: Pinterest

Location: USA

Posted Dec 12, 2025

The job posting seeks a Sr Product Manager to lead content quality signals at Pinterest, focusing on machine learning, user experience, and cross-functional collaboration to enhance safety and business outcomes.

Compliance & Legal Officer

Company: Gcore

Location: Poland,Lithuania,Cyprus

Posted Dec 12, 2025

Gcore seeks a Compliance and Legal Officer to manage regulatory compliance, data protection, and legal operations. The role involves working with global partners and ensuring adherence to EU, US, and UK regulations. Benefits include flexible work and global opportunities.

Software Engineer (L5) - Ads Identity, Signals & Audiences - Advertiser User Engagement Signals

Company: Netflix

Location: USA

Posted Dec 12, 2025

Netflix highlights its leading entertainment service with over 300 million members, introduces an ad-supported tier, and outlines a Software Engineer role with competitive compensation and comprehensive benefits, emphasizing privacy and diversity.

Client Relations Specialist

Company: UZ Marketing (US Company)

Location: Latin America

Posted Dec 12, 2025

This job offers competitive pay, big bonuses, and paid training with no experience required. Remote work is available, and there are clear paths for advancement and performance-based rewards.

Vice President of Sales

Company: Alopex Powered by ShiFox

Location: USA

Posted Dec 12, 2025

This job posting highlights a leadership opportunity in a growing remote care management organization with competitive compensation, flexibility, and impactful roles. The position offers remote work flexibility, collaborative culture, and direct influence on company growth, attracting candidates with strong sales and leadership experience.

Senior Product Researcher / Senior UX Researcher

Company: ApprovalMax Limited

Location: Serbia

Posted Dec 12, 2025

ApprovalMax is growing with a £10 million investment, expanding its Money Out automation capabilities and seeking product research professionals. The company emphasizes automation, compliance, and scaling while offering competitive benefits and remote work flexibility.

Data Recruiter

Company: Stripe

Location: USA

Posted Dec 12, 2025

Stripe enables online payments globally, aiming to boost internet GDP. They seek a collaborative Tech Recruiter with growth mindset and data-driven skills to scale their Data team.

Director Statistical Programming

Company: ClinChoice

Location: UK

Posted Dec 12, 2025

This job posting highlights a senior role at ClinChoice, a global CRO, emphasizing opportunities for impactful leadership in statistical programming, collaboration with cross-functional teams, and alignment with regulatory standards. The position requires extensive experience in pharmaceutical industries and offers career growth within a supportive, diverse environment.

SMB Customer Success Manager

Company: Newsela

Location: USA

Posted Dec 12, 2025

The role offers impactful work in education with opportunities for growth, data-driven strategies, and competitive compensation. Benefits include remote work, professional development, and a supportive environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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