Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Cloud Architect
Company: IBM
Location: Rocket Center, US
Posted Dec 09, 2025
This job description outlines a Cloud Architect role focused on designing and delivering a hybrid cloud SAP solution using VMware and public cloud platforms. The position requires expertise in cloud infrastructure, VMware technologies, and hybrid cloud integration, along with strong security and compliance knowledge. Key responsibilities include collaboration with cross-functional teams, automation through infrastructure as code, and ensuring alignment with enterprise architecture frameworks. The role demands a federal security clearance and specific technical experience in areas like networking, security standards, and cloud service providers.
Engineering Manager, HashiCorp Production Safety
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text describes a leadership role in IBM's Production Safety team, focusing on driving strategic vision, ensuring safe platform features, and fostering team growth. It highlights opportunities for collaboration, innovation, and impactful contributions to cloud solutions.
OT Consultant
Company: IBM
Location: Mexico City, MX
Posted Dec 09, 2025
This role involves working with IBM's consulting teams to deliver technical expertise and innovation for clients globally. It emphasizes collaboration, career growth, and impactful work in cybersecurity and hybrid cloud solutions.
Digital Security Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The text describes a job role for a Digital Security Managing Consultant focusing on cloud security, IAM, and hybrid/multi-cloud environments. It outlines responsibilities such as assessing security designs, advising clients on transformation roadmaps, and delivering security solutions. Required qualifications include cloud certifications, compliance standards expertise, and extensive experience in security architecture and consulting.
Technical Delivery Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, a supportive work environment, and diverse benefits including training programs, flexible working arrangements, and industry certifications. The role emphasizes innovation, leadership in cloud transformation, and collaboration with senior stakeholders.
Technical Support Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Technical Support Engineer role at IBM focused on solving complex technical issues, supporting enterprise customers, and contributing to innovative cloud-native solutions. It emphasizes career growth, collaborative teamwork, and expertise in technologies like Kubernetes, Apache Cassandra, and cloud monitoring tools.
Oracle Cloud ERP Financials Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic leadership in Oracle Cloud ERP Financials, and expertise in delivering impactful technological implementations.
Software Developer - Python Developer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job posting highlights opportunities to work on cutting-edge AI-powered cloud-native software solutions at IBM. The role involves developing high-quality Python services for MCP protocol implementation, multitenancy features, and A2A agent integration. It emphasizes collaboration with distributed teams, strict code quality standards, and expertise in technologies like FastAPI, SQLAlchemy, and Redis.
Senior Support Engineer - HashiCorp
Company: IBM
Location: MELBOURNE, AU
Posted Dec 09, 2025
This job description highlights a Senior Support Engineer role at IBM focusing on customer satisfaction, technical expertise, and global collaboration. The position involves troubleshooting HashiCorp products, working with enterprise clients, and contributing to cloud solutions. Requirements include DevOps experience, bilingual fluency, and problem-solving skills.
Sourcing Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a sourcing support professional role with responsibilities across procurement operations, category management, contract administration, and stakeholder coordination. It requires 4-6 years of experience in procurement and proficiency in ERP systems and Microsoft Office Suite.
Sr. Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior engineering role at IBM focused on developing cloud-native infrastructure solutions. It highlights collaboration with cross-functional teams, contributions to HashiCorp products, and responsibilities involving system design, quality assurance, and mentorship. The role emphasizes innovation, scalability, and security in cloud environments.
Senior Change Manager for Saudi
Company: IBM
Location: Riyadh, SA
Posted Dec 09, 2025
The job seeks a senior change manager with 15+ years in ERP implementations, leading complex projects and driving business growth through strategic leadership and team development.