Guest Service Fundamentals Jobs in Atlanta, GA

45,628 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

Cashier

Company: Kroger

Location: Smyrna, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Cartersville, GA

Posted Jan 24, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Loganville, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through excellent service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, stress management, and retail experience is preferred but not required. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PRODUCE/CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness. The role requires effective communication, stress management, and the ability to work in a high-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

FUEL CENTER/CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 24, 2025

The job description involves assisting customers, managing a cash register, maintaining cleanliness of the fuel center, and completing various reports. Responsibilities include modeling customer service, pumping gas, completing daily inspections, and ensuring safety compliance. Qualifications include a high school diploma, ability to work without supervision, and adherence to safety guidelines. The company, Fred Meyer, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Suwanee, GA

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness and correct portion sizes, recommending items, and using bakery equipment according to guidelines. The role involves ensuring food safety, maintaining inventory, and promoting a welcoming environment. Qualifications include customer service skills, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or retail experience is desired. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

STORE/NIGHT CLERK

Company: Kroger

Location: Buford, GA

Posted Jan 24, 2025

The job description involves creating an outstanding customer experience, maintaining a safe and clean environment, assisting in reaching sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust and respect, gaining product knowledge, recommending items, maintaining freshness, adhering to food safety regulations, reinforcing safety programs, and reporting any safety risks or illegal activities. The qualifications include stress management, basic math skills, and effective communication. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PHARMACY/TECHNICIAN

Company: Kroger

Location: La Grange, GA

Posted Jan 24, 2025

The job description involves providing exceptional customer service, supporting health and wellness initiatives, and adhering to HIPAA regulations. Responsibilities include assisting pharmacists, maintaining a clean and organized environment, and ensuring compliance with food safety and sanitation regulations. The role requires handling confidential information and performing ordering functions with wholesalers. Qualifications include a high school diploma or GED, being 18 years old, and meeting state requirements. Desired qualifications include pharmacy clerk experience and EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Canton, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Decatur, GA

Posted Jan 24, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kennesaw, GA

Posted Jan 24, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

Related Pages