Guest Service Fundamentals Jobs in Atlanta, GA

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Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

Tech Mobilization Senior Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a global professional services company, is seeking a Senior Technology Mobilization Lead for a remote position. The role involves technology mobilization governance for Business Process Services (BPS) mobilization projects, ensuring high-quality solutions with appropriate program controls. Key responsibilities include coordinating with client tech leads, managing project risks, and overseeing technology stabilization activities. The ideal candidate should have strong project management skills, risk analysis abilities, and experience in BPS mobilizations. A Bachelor's degree in a relevant field and PMP certification are preferred. The role requires 15% travel on average and offers a competitive salary range of $115,000 - $188,599 in Colorado.

Retail Sales

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Calhoun, GA is seeking a Retail Sales team member. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits including health, dental, and vision insurance, 401K, and employee stock purchasing program.

Salesforce Business Architect Transformation Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture's Salesforce practice is seeking a confident leader with extensive experience in Salesforce platform and business transformation. The ideal candidate will have at least 8 years of experience in Salesforce strategy, solution architecture design, and full lifecycle technology engagements. They should be comfortable presenting to C-suite executives and managing high-performing teams. The role involves teaming with clients on Salesforce functional transformation programs, setting strategic goals, and leading large teams on projects of varying size and scope. The candidate will also be expected to architect end-to-end functional application solutions, design complex technology solutions, and build relationships with Salesforce software vendors. Frequent travel is required.

Workday Certified Payroll Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Financial Services Media Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a seasoned PR professional to lead media relations for its financial services sector. The role involves creating a media strategy, managing an editorial calendar, coaching spokespeople, and driving content for media relations. The candidate will also oversee industry analyst relations, collaborate with cross-functional teams, and manage a small financial services media relations team. The ideal candidate should have extensive experience in PR/corporate communications within the financial services sector, strong relationships with industry press, and the ability to leverage social media.

Workday Data Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Statesboro, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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