Guest Service Fundamentals Jobs in Atlanta, GA

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Looking for Guest Service Fundamentals jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Atlanta, GA area.

Warranty Coordinator

Company: Taylor Morrison

Location: Alpharetta, GA

Posted Dec 20, 2024

The job posting is for a Warranty Coordinator position at Taylor Morrison. The role involves providing support to the Warranty team, generating reports, scheduling appointments, and ensuring excellent customer service. Key responsibilities include gaining competence in using BuildPro, understanding Taylor Morrison's Warranty program, handling escalated customer calls, and administering the 10 Year Structural Warranty Program. The ideal candidate should have a high school diploma, customer service experience, and preferably experience in residential construction. Excellent communication, organizational, and problem-solving skills are required. The role is non-exempt, and the employee may need to work evenings and overtime.

PST Specialist-Walgreens Chamblee PSC

Company: Labcorp

Location: Norcross, GA

Posted Dec 20, 2024

LabCorp is seeking a Phlebotomist for a Patient Service Center in Chamblee, GA. The role involves providing exceptional customer service, performing skilled specimen collections, and being the face of the company. The position offers opportunities for continuous growth and a quarterly incentive bonus program. Benefits include comprehensive medical, dental, vision, life, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The ideal candidate should have a high school diploma, phlebotomy certification, and previous experience. Strong communication skills, the ability to work independently or in a team, and reliability are required. LabCorp is an Equal Opportunity Employer.

Forklift Operator

Company: BD

Location: Conyers, GA

Posted Dec 20, 2024

BD, a leading global medical technology company, is seeking a warehouse/material distribution worker. The role involves performing tasks such as unloading inbound trucks, loading outbound trucks, and moving inventory using a forklift. The company values collaboration, innovation, and work-life balance, offering opportunities for growth and development.

Cloud Consultant II, Networking, Professional Services, Google Cloud

Company: Google

Location: Atlanta, GA

Posted Dec 20, 2024

Google Cloud Consulting Professional Services team is seeking a Networking Cloud Consultant with a Bachelor's degree in Computer Science or equivalent experience and 5 years in project management and technical solution delivery. The role involves working with Google's strategic customers on cloud networking projects, proposing solution architectures, and managing deployment of cloud networking solutions. The successful candidate will also work with internal specialists, product, and engineering teams to create thought leadership and published assets. Travel approximately 30% of the time for client engagements. The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits.

Strategy Insights & Planning Associate Consultant - Health Plan

Company: ZS

Location: Atlanta, GA

Posted Dec 20, 2024

ZS is a management consulting and technology firm that values its employees highly, offering them opportunities to work on life-changing solutions for patients, caregivers, and consumers worldwide. The company emphasizes a client-first mentality, collaborative partnerships, and custom solutions. ZS's Strategy Insights and Planning teams focus on advanced data analytics and problem-solving techniques to deliver innovative solutions in healthcare. The role of a Strategy Insights and Planning Associate Consultant involves identifying problems, developing storylines, working in teams, and leveraging problem-solving skills to create solutions. The ideal candidate should have a PhD or Masters in a quantitative field, relevant work experience, and strong communication skills. ZS offers a comprehensive rewards package, flexible work arrangements, and a commitment to diversity and inclusion.

Customer Specialist - Full Time

Company: CarMax

Location: Warner Robins, GA

Posted Dec 20, 2024

CarMax is seeking a Customer Specialist for their Warner Robins location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build and maintain relationships, and a high level of integrity. No prior experience is required, but sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth and development.

Customer Advisor

Company: CarMax

Location: Buford, GA

Posted Dec 20, 2024

CarMax, located at 6031 Buford Drive, Buford, Georgia, offers a Service Advisor position with a focus on delivering exceptional customer service. The role involves interacting with customers, managing repair orders, and ensuring all customer concerns are addressed. CarMax is known for its commitment to training, diversity, and providing an iconic customer experience. The company is an equal opportunity employer.

Insurance Defense Trial Attorney

Company: Liberty Mutual Insurance

Location: Atlanta, GA

Posted Dec 20, 2024

Liberty Mutual offers a competitive salary for the Insurance Defense Trial Attorney role, reflecting national market value with opportunities for growth. The role involves representing the company in complex civil litigation, requiring 5+ years of experience, strong communication skills, and a JD degree. Liberty Mutual values work-life balance, offering benefits like performance bonuses, flexible time off, and a 401(k) plan. The company is recognized as a 'Great Place to Work' and is committed to diversity and inclusion.

Territory Sales Representative

Company: TruGreen

Location: Norcross, GA

Posted Dec 20, 2024

TruGreen, a leading lawn care company, is seeking a Territory Sales Representative. The role involves selling lawn care maintenance plans to both new and existing customers, either at their homes or over the phone. TruGreen values its employees, offering competitive wages, growth opportunities, and comprehensive benefits including health insurance, 401k, and paid time off. The company emphasizes its commitment to quality, customer service, and the science of lawn care. It also highlights the outdoor work environment and the chance to work with a dedicated team. TruGreen encourages diverse candidates and is committed to hiring veterans.

Biomedical Engineer

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Atlanta, Georgia Atlanta, Georgia

Posted Dec 20, 2024

The job posting is for a Biomedical Engineer position in the U.S. Department of Veterans Affairs. The role involves serving as a staff advisor to higher-ranking biomedical engineers, applying engineering principles, and potentially completing an online onboarding process. The position requires U.S. citizenship, English proficiency, and passing a pre-employment physical evaluation. Candidates must meet specific educational or certification requirements, with grades ranging from GS-7 (entry level) to GS-12 (full performance level). Additional requirements include participation in vaccination programs and potential credit for prior work or military experience for annual leave accrual.

Retail Department Supervisor

Company: The TJX Companies, Inc.

Location: Savannah, GA

Posted Dec 20, 2024

TJ Maxx Store 1371 is seeking a customer service-oriented individual to oversee a team of associates, ensuring a positive and organized store environment. The role involves promoting loyalty programs, training associates, and addressing customer concerns promptly. The company values a culture of honesty, integrity, and diversity, offering a range of benefits including an associate discount, 401(k) contributions, and health insurance. The starting pay range is $13.00 to $13.50 per hour.

(USA) Stocking 1 Coach, Non-Complex

Company: Walmart

Location: Savannah, GA

Posted Dec 20, 2024

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance by reviewing P&L statements and managing expenses. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging and integrity. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, and experience supervising multiple direct reports.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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