Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Field Sales Consultant

Company: Sunrun

Location: Chicago, IL

Posted Jan 24, 2025

Sr. Architect, Consumer Platforms

Company: PepsiCo

Location: Chicago, IL

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Gurnee, IL

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Personal Banker

Company: PNC

Location: Naperville, IL

Posted Jan 24, 2025

PNC is seeking a Personal Banker for their Naperville, IL branch. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in retail lending, selling, and understanding customer needs. The position offers a base salary between $46,800.00 - $57,500.00, and a comprehensive benefits package including health insurance, 401(k) with PNC match, and paid time off.

Sr Solution Consultant-State and Local

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. Compensation includes a base pay of $133,000 - $206,800 plus equity, variable/incentive compensation, and benefits.

Prisma Cloud Solutions Architect, Majors

Company: Palo Alto Networks

Location: Chicago, IL

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company committed to being the partner of choice, protecting the digital way of life. They value innovation, collaboration, and execution, with a focus on disruptive ideas and integrity. The company offers a range of benefits including FLEXBenefits, mental and financial health resources, and personalized learning opportunities. As a Solutions Architect, you'll build relationships with customers, educate them on security trends, and showcase best practices. The role requires a degree in CS or equivalent, 4+ years of technical sales experience, and hands-on experience with IaC and CI/CD tools. The team is part of the Core Palo Alto Networks account team, with a focus on end-to-end customer relationships. Compensation is competitive, with a range of $198,000 - $273,000/YR.

Registered Wealth Management Client Associate

Company: Bank of America

Location: Northbrook, IL

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a client service support role. The position involves supporting multiple Financial Advisors, ensuring operational excellence, and customizing solutions based on clients' needs. Key responsibilities include providing excellent client service, managing client materials, aligning practices with bank policies, and deepening client relationships. The ideal candidate should have advanced industry knowledge, excellent communication skills, and be detail-oriented. Qualifications include FINRA certifications, Microsoft Office proficiency, and Salesforce experience. The role offers a pay range of $26.00 - $40.50 hourly, discretionary incentive eligibility, and benefits.

Software Engineer (Onsite)

Company: RTX

Location: Rockford, IL

Posted Jan 24, 2025

Collins Aerospace in Rockford, IL is seeking an Electronics Test Engineering (ETE) professional. The role involves architecting and developing software for testing electronic hardware, participating in requirements and design of test equipment, and working in a cross-functional, agile team. Qualifications include a STEM degree and 8+ years of experience, or an advanced degree with 5 years of experience. Benefits include medical, dental, vision insurance, 401(k) plan, tuition reimbursement, and more. The role is eligible for the Re-Empower Program, a 14-week initiative to support professionals in rebuilding capabilities and enhancing leadership skills.

Department Manager

Company: H&M

Location: Joliet, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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