Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Full-Time Assistant Manager

Company: Cinemark

Location: Lisle, IL

Posted Jan 24, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Gurnee, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer relationships and ensuring their financial security. The role involves proactive communication, transparency, and understanding customer needs. Successful agents will receive a competitive compensation plan, benefits, and comprehensive training. COUNTRY Financial is a respected organization with a strong history and commitment to customer service, offering opportunities for growth and flexibility.

Functional Testing Senior Analyst

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a leading global professional services firm, is seeking a Test Automation Sr Analyst with 2+ years of experience in test automation, software development in Agile environments, and proficiency in testing toolsets or frameworks such as Selenium, TDD, BDD, and programming languages like Java, Python, etc. The role involves providing technical leadership, transforming testing into a continuous quality engineering function, and evolving predictive testing approaches. The company is committed to diversity, inclusion, and equal employment opportunities, with a current focus on remote work due to COVID-19 restrictions.

Retail Sales

Company: Cracker Barrel

Location: Joliet, IL

Posted Jan 24, 2025

This job posting is for a Retail Sales position at a Cracker Barrel Old Country Store in Joliet, IL. The role involves providing excellent customer service, maintaining store displays, and ensuring safety protocols are followed. The job offers flexible hours, potential for promotion, and a commitment to an inclusive culture that values diversity and equality.

Content Marketing Associate

Company: Shopkick

Location: Chicago, IL

Posted Jan 24, 2025

Cleaning Crew Member

Company: Cracker Barrel

Location: Champaign, IL

Posted Jan 24, 2025

Security Operations Center Tier II Lead

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a Tier II Lead in their Security Operations Center (SOC) for their global Cyber Incident Response Team. The role involves investigating security events, participating in malware/forensic investigations, and collaborating with Tier III investigators to remediate threats. Key responsibilities include identifying patterns within data sets, developing remediation recommendations, and mentoring junior team members. The ideal candidate will have a Bachelor's Degree, minimum 3 years in an incident response or SOC role, and professional security certifications. Experience with tools like Splunk, Tanium, Microsoft Defender ATP, and Proofpoint is preferred.

Functional Resource - 3654037

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Global Industry Marketing Manager, Consumer Goods & Services

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a dynamic and strategic marketing leader for a Global Industry Marketing Manager role in the Consumer Goods & Services sector. The ideal candidate will have at least 7 years of integrated marketing experience, excellent project management skills, and the ability to manage senior business stakeholders. Key responsibilities include setting strategic direction, crafting key messaging, driving marketing programs globally, and understanding the Consumer Goods & Services industry. The role involves working with industry and M+C leaders, showcasing marketing program success, and determining program effectiveness.

SC&O Control Tower Senior Manager

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a Senior Manager for the Supply Chain & Operations Control Tower. The role involves developing strategies and operating models for clients, integrating fulfillment functions, and connecting suppliers and customers across the extended supply chain. The ideal candidate will have at least 8 years of experience in business improvement, implementation of best practices, and continuous improvement. They should also have project management/team management experience and a Bachelor's Degree. Preferred skills include knowledge of leading-edge control tower systems, Microsoft Office suite, and experience in operations/consulting settings. The role requires excellent communication, leadership, and management skills. Accenture is committed to diversity and inclusion, and offers competitive compensation with a minimum range of $200,000 - $205,999 in Colorado.

To-Go Hospitality

Company: Cracker Barrel

Location: Bloomington, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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