Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

STORE/NIGHT LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Sheffield, IL

Posted Jan 24, 2025

STORE/NIGHT LEAD CLERK

Company: Kroger

Location: Aurora, IL

Posted Jan 24, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, directing department functions, and supporting grocery operations. Key responsibilities include promoting trust, communicating information, collaborating with associates, setting performance goals, training staff, adhering to laws and guidelines, and managing inventory. The role requires effective communication, basic math skills, stress management, and knowledge of food safety regulations. High school education or equivalent is required, with management and grocery experience being preferred. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Dishroom Lead

Company: Sodexo

Location: O'Fallon, IL

Posted Jan 24, 2025

Sodexo is seeking a Dishroom Lead for O'Fallon Community Consolidated School District 90. The role involves maintaining kitchen work areas, equipment, and utensils, washing dishes, sweeping, mopping, and cleaning floors, and removing garbage. The candidate should be team-oriented, adaptable, reliable, and a nurturer of a healthy/safe working environment. Sodexo offers a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Custodial Services Worker

Company: Aramark

Location: Lake Forest, IL

Posted Jan 24, 2025

Aramark is seeking a self-motivated Custodial Services worker to maintain cleanliness and safety in their operations. The role involves adhering to safety procedures, cleaning assigned areas to high standards, and reporting maintenance issues. Previous experience is preferred, and the position offers a competitive hourly rate ranging from $15.50 to $15.50. Aramark provides comprehensive benefits including medical, dental, vision, and work/life resources. The job may involve physical demands and requires a friendly, efficient, and positive demeanor.

DELI/COFFEE SHOP BARISTA

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Frozen Lead

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Principal Card Disputes Strategy

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a Principal Disputes Strategy - Network and Compliance position that involves strategic direction for operational activities, ensuring efficient and compliant servicing operations for Billing Disputes. The role includes leading a cross-functional project to strengthen data and system functionality, and working with business compliance partners to evaluate RCSA methodology. The candidate will serve as a liaison between business partners and operations teams, collaborating on process enhancements and ensuring sound operational processes. Qualifications include a Bachelor's degree in Business Administration and Management or related field, 6+ years of customer service or related experience, and the ability to operate office equipment. Discover offers a competitive total compensation package, benefits, and a commitment to diversity and inclusion.

PRODUCE/CLERK

Company: Kroger

Location: Glendale Heights, IL

Posted Jan 24, 2025

This job description outlines responsibilities for creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include promoting corporate brands, answering customer questions, preparing produce, maintaining product quality, and ensuring safety standards. The role requires effective communication, stress management, and the ability to work in a fast-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. Previous retail experience is desired. The company, Mariano's, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

BAKERY/LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves backing up the department manager, overseeing department operations, and mastering Standard Operating Procedures (SOPs) including merchandising, scheduling, and customer service. The role requires demonstrating company values, encouraging teamwork, and ensuring efficient labor utilization. Responsibilities include customer service, equipment operation, communication, and adherence to SOPs. Qualifications include a high school diploma, retail experience, strong interpersonal skills, and math abilities. The company, Mariano's, offers comprehensive benefits and growth opportunities.

Patient Care Technician

Company: DaVita

Location: Charleston, IL

Posted Jan 24, 2025

DaVita, an outpatient dialysis center, is seeking a Patient Care Technician. The role involves direct patient care, monitoring patients before, during, and after dialysis, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to Your Dreams. No dialysis experience is required, and healthcare experience is a plus. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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