Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Maintenance Custodian Associate

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Sam's Club is seeking a Maintenance Associate to ensure a clean, safe, and positive environment for members and associates. The role involves maintaining parking lots, clean restrooms, and floors, adapting to fast-paced environments, and prioritizing member satisfaction. The job also includes conducting safety sweeps, cleaning all areas, and maintaining chemical supplies. Competitive pay, bonuses, and extensive benefits are offered, including health, financial, and time-off benefits. The hourly wage range is $16.00 to $23.00.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Addison, IL

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Merchandise and Stocking Associate

Company: Walmart

Location: Evanston, IL

Posted Jan 24, 2025

Mortgage Underwriter

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

HR Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Automation Controls Technician

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 24, 2025

Recruiting Coordinator

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and solving problems to ensure tasks are completed with excellence. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U program.

Forklift – LTO

Company: Pactiv

Location: Rosemont, IL

Posted Jan 24, 2025

Pactiv Evergreen Inc. is prioritizing employee health and safety during the COVID-19 pandemic. The company has implemented safety measures such as mandatory face coverings, daily screenings, social distancing, and hygiene protocols. The role involves ensuring adequate material supply for production, removing finished goods, loading and unloading freight, and maintaining cleanliness. The job requires 2 years of manufacturing experience, lift truck certification, and flexibility for overtime. Pactiv Evergreen offers career development, competitive wages, robust benefits, and stability as a leading food packaging manufacturer.

Freezer, Cooler and Deli Stocker Associate

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Sam's Club is seeking a freezer, cooler, and deli stocker. The role involves stocking shelves, maintaining cleanliness, ensuring product quality, and providing excellent customer service. The successful candidate will prioritize member satisfaction, be a problem solver, and adapt well to changes. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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