Guest Service Fundamentals Jobs in Chicago, IL

52,710 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Cyber Systems Operations

Company:

Location: Macomb, IL

Posted Jan 23, 2025

SAS in Schnucks - Part Time Retail Merchandiser

Company:

Location: Upper Alton, IL

Posted Jan 23, 2025

SAS Retail Services is seeking a detail-oriented Reset Merchandiser. The role involves handling product movement at retail, ensuring the latest products match the new plan. This job offers a competitive wage of $15.00 per hour, growth opportunities, and benefits that can be customized to meet family needs. The ideal candidate is 18 years or older, has reliable transportation, a valid driver's license, and is comfortable with physical work involving moving, bending, standing, and lifting up to 25lbs.

Sales and Service Rep - CLASS B ROUTE DRIVER

Company:

Location: Elgin, IL

Posted Jan 23, 2025

Safety-Kleen in Elgin, IL is recruiting a Sales and Service Route Driver Trainee. The role involves training to drive a Class B box truck for onsite service of parts washer machines, collection of hazardous waste, and product/service sales within a defined route. Safety-Kleen will cover the cost of obtaining a CDL. The company, a subsidiary of Clean Harbors, is a leading provider of environmental, energy, and industrial services. They prioritize health and safety, offer competitive pay, comprehensive benefits, and opportunities for growth. Key responsibilities include maintaining safety, visiting customer sites, servicing machines, upselling, and complying with regulations. Required qualifications include a Class B CDL, basic computer and math skills, strong communication, customer service skills, and passing a background check, drug test, and physical.

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: Lake Zurich, IL

Posted Jan 23, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The job pays $16.00 per hour, provides paid training, and offers benefits including medical, dental, and life insurance. Candidates must be 18+, have reliable transportation, and a valid driver's license, capable of physical work involving moving, bending, standing, and lifting up to 25lbs.

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: Naperville, IL

Posted Jan 23, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The job pays $16.00 per hour, provides paid training, and offers benefits including medical, dental, and life insurance. Candidates must be 18+, have reliable transportation, and a valid driver's license, capable of physical work involving moving, bending, and lifting up to 25lbs.

SAS in Jewel – Part Time Retail Merchandiser - Overnight

Company:

Location: Villa Park, IL

Posted Jan 23, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The job pays $15.80 per hour, provides paid training, and offers benefits including medical, dental, and life insurance. Candidates must be 18+, have reliable transportation, and a valid driver's license, capable of physical work involving moving, bending, and lifting up to 25lbs.

Retail Data Collector

Company:

Location: Schaumburg, IL

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Danville, IL

Posted Jan 23, 2025

Outside Sales Reps Hiring Immediately

Company:

Location: Orland Park, IL

Posted Jan 23, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Atlanta, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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