Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Comms - Senior Manager Supply Chain & NA Communications (Chicago, US)

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 23, 2025

Suntory Global Spirits, a leading premium spirits company, seeks a Senior Manager for Corporate Communications. The role, based in Chicago, involves developing and executing communications strategies for the company's largest commercial business in North America and its Global Supply Chain organization. The successful candidate will focus on internal communications, engaging hourly employees, and building the company's reputation externally. Key responsibilities include partnering with leaders across key functions, managing regional and functional town halls, and providing strategic oversight of content development for stakeholder events. The ideal candidate should have excellent communication skills, a global viewpoint, strong stakeholder management skills, and a minimum of 8-10 years of corporate communications experience. The role offers a competitive salary range of $115,000-$125,000, along with benefits and opportunities for remote work.

Retail Print Sales Specialist

Company: Staples

Location: Glen Ellyn, IL

Posted Jan 23, 2025

Maintenance and Reliability Leader

Company: Cargill

Location: Bloomington, IL

Posted Jan 23, 2025

Cargill, a global family company, is seeking a Maintenance and Reliability Leader for its specialty oilseed processing facility in Bloomington, IL. The role involves supervising and executing maintenance practices, developing preventive maintenance programs, coordinating with other plant functions, ensuring safety guidelines, resolving maintenance priorities, overseeing maintenance activities to minimize production disruption, leading and developing a team, and managing a zero-based Maintenance and Reliability budget. The ideal candidate will have a Bachelor's degree in a related field, minimum of four years of related work experience, experience managing tasks across multiple crafts, and preferably two years of supervisory experience, experience with SAP or other CMMS, and managing a budget. The expected salary is $110,000-$135,000 with potential for a discretionary incentive award. Full-time positions are eligible for a comprehensive benefits package.

Teachers at Plainfield KinderCare

Company: KinderCare Learning Companies

Location: Plainfield, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Associate, Transaction Manager

Company: ORIX Corporation USA

Location: Chicago, IL

Posted Jan 23, 2025

The Transaction Manager at Lument's Investment Sales team will oversee all transactions and marketing execution. Key responsibilities include preparing components for BOV and OM, monitoring timelines for new offerings and properties under contract, staying updated on industry trends, and interfacing with clients and the broader Lument platform. The role requires a Bachelor's degree, 4+ years of relevant experience, strong analytical and communication skills, and proficiency in Microsoft Office. The annual base salary ranges from $70,000 to $90,000, with additional benefits including health insurance, retirement benefits, and a flexible work arrangement.

Dialysis Clinical Manager Registered Nurse - RN

Company:

Location: Chicago, IL

Posted Jan 23, 2025

The role involves managing clinical operations, ensuring quality patient care, and maintaining cost-effectiveness. Key responsibilities include coordinating patient care, leading a team, and adhering to regulatory requirements. The position requires strong leadership, technical proficiency, and a commitment to continuous quality improvement. It involves direct supervision of staff, participation in meetings, and maintaining facility integrity.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Springfield, IL

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: Mattoon, IL

Posted Jan 23, 2025

Teachers at Joliet KinderCare

Company: KinderCare Learning Companies

Location: Joliet, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Engineer Bridge Design

Company: CN

Location: Homewood, IL

Posted Jan 23, 2025

CN is offering a Professional Engineer role for an Engineer, Bridge Design. The role involves creating designs and leading design projects for bridges across CN's network, adhering to internal policies and AREMA guidelines. The position requires 3+ years of General Engineering experience, including 2 years in bridge design. Key responsibilities include structures design and project management, safety, training and development, and meeting tight deadlines. The role offers a competitive salary range of 85,500.00 - 112,000.00, along with bonuses, ESIP, pension, benefits, and other perks. CN provides paid training and opportunities for long-term career growth, fostering a close-knit, safety-focused culture.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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