Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Roadside Assistance Technician / Tow Driver

Company: The Auto Club Group

Location: Evergreen Park, IL

Posted Jan 23, 2025

The AAA The Auto Club Group is currently hiring for a full-time Roadside Assistance Technician position. This role involves providing peace of mind to members by assisting with vehicle problems and ensuring they are safely back on the road. Key responsibilities include operating service trucks and equipment, utilizing GPS for location services, and offering excellent customer service. The company offers competitive pay, sign-on bonuses, shift premiums, comprehensive benefits, and opportunities for professional development. Required qualifications include a high school diploma, valid driver's license, ability to lift up to 75 pounds, and passing pre-employment checks. Preferred qualifications include prior vehicle servicing experience and tow truck operation.

Business Consulting Internship Summer 2025

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 23, 2025

CCC Intelligent Solutions Inc. is offering a Business Consulting Internship for Summer 2025. The role involves gaining experience in data analytics, customer experience (CX), and consulting. Interns will work with various teams including Solutions & Consulting, Field Consulting, Customer Success, and Product Management. Key responsibilities include analyzing data, preparing presentations, visiting customers, and learning SaaS products. CCC provides a breadth and depth of experience across multiple areas, unlike traditional consulting firms. The company values integrity, customer focus, innovation, diversity, tenacity, and connection, offering competitive compensation and benefits.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2081)

Company: Target

Location: North Riverside, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The role involves providing exceptional guest service, promoting Target's benefits and services, and maintaining a clean work area. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Specialty Sales (Style, Tech, Beauty) (T0834)

Company: Target

Location: Elgin, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.00 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1176)

Company: Target

Location: Arlington Heights, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to multitask. Target values teamwork, guest satisfaction, and continuous learning. The role is fast-paced, involving tasks like scanning, bagging, and assisting with returns, while maintaining a clean work area.

Senior Business Systems Engineer - SAP FICO (Controlling & Tax)

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Business Systems Engineer. The role involves leading the design, configuration, and implementation of SAP FICO modules, including Profitability Analysis, Product Costing, Material Ledger, COPA, Profit Center Accounting, Taxation, and integrations. The candidate should have 7+ years of experience in SAP FICO modules and 5+ years in taxation. The position offers a base pay compensation range of $93,000.00 to $154,900.00, with potential for more based on factors like geographic location and experience. The company is committed to equal employment opportunity and fostering an inclusive environment.

Principal Product Owner - Home Loans

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1437)

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $17.25 USD. The pay range is $17.25 USD - $25.90 USD per hour. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, assisting with returns, and maintaining a clean work area. Target values team members' growth and offers training. The ideal candidate is energetic, communicative, and comfortable with multi-tasking in a fast-paced environment.

General Merchandise, Closing, Fulfillment (T1950)

Company: Target

Location: Hoffman Estates, IL

Posted Jan 23, 2025

Target is offering a Fulfillment Expert position with a starting hourly rate of $16.75 USD and a pay range of $16.75 USD - $25.15 USD. The role involves a dynamic work environment, where team members help guests discover joy in everyday life. Responsibilities include creating a welcoming experience, engaging with guests, and managing order pickup, drive up, and ship to home orders. The ideal candidate should be at least 18, have a welcoming attitude, be tech-savvy, and capable of working in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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