Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Management & Sales Training Program

Company:

Location: Ottawa, IL

Posted Jan 23, 2025

Field Sales Representative - $60k - $200k Compensation

Company:

Location: St. Charles, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in West Chicagoland. These representatives will educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. The company stands out due to its fully staffed departments, allowing reps more time for sales. Compensation includes a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with employer match, and a training & development program. Responsibilities involve prospecting, qualifying, and closing sales, managing territories, inspecting properties for damage, and building customer relationships. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and CRM experience.

Roofing Sales $65K-200K Total Compensation!

Company:

Location: Romeoville, IL

Posted Jan 23, 2025

Roofing Sales Immediately Hiring

Company:

Location: Oak Park, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in West Chicagoland. These representatives will educate homeowners about storm damage entitlements for roofing, siding, and gutter projects, offering them protection at reduced costs. The company stands out due to its fully staffed departments, enabling sales reps to focus on sales without administrative burdens. AmeriPro Roofing offers competitive compensation including a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with employer match, and a training & development program. The role involves prospecting, qualifying, and closing new sales, managing a territory, conducting property inspections, and building customer relationships. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and CRM experience.

Roofing Sales $65K-200K Total Compensation!

Company:

Location: Downers Grove, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in West Chicagoland. These representatives will educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. The company stands out due to its fully staffed departments, allowing sales reps more time for tasks. Compensation includes a draw against commission, commission on approved sales, a vehicle allowance, quarterly bonuses, full insurance benefits, a 401K with a 4% employer match, and a training & development program. Responsibilities involve prospecting, qualifying, and closing new sales, managing territories, inspecting properties for damage, and building customer relationships. Qualifications include 2+ years of full-cycle sales experience, a reliable vehicle, excellent communication skills, and CRM experience.

Management & Sales Training Program (Madison/Rockford)

Company:

Location: Belvidere, IL

Posted Jan 23, 2025

The Sherwin-Williams Management & Sales Training Program is an 18-24 month entry-level position designed to prepare individuals for a Store Management role. The program includes 6-8 weeks of intensive training, followed by a typical 44-hour workweek. Participants will collaborate with store management, oversee a million-dollar business, and learn all aspects of operations, sales, and strategy. The training equips participants with skills for a successful career in management and professional sales, offering limitless career opportunities and leadership development. Sherwin-Williams values diversity and inclusivity, encouraging applications from all backgrounds.

Sales and Service Rep - CLASS B ROUTE DRIVER

Company:

Location: South Elgin, IL

Posted Jan 23, 2025

SAS in Jewel – Part Time Retail Merchandiser

Company:

Location: Minooka, IL

Posted Jan 23, 2025

SAS Retail Services is seeking a Reset Merchandiser. The role involves ensuring the latest products match the new plan, offering flexibility with Monday - Friday work, and opportunities for growth. The job pays $16.00 per hour, provides paid training, and offers benefits including medical, dental, and life insurance. Candidates must be 18+, have reliable transportation, and a valid driver's license, capable of physical work involving moving, bending, and lifting up to 25lbs.

Outside Sales Representative

Company:

Location: Villa Park, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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