Guest Service Fundamentals Jobs in Chicago, IL

52,710 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Sales Representative

Company: Sysco

Location: Oak Lawn, IL

Posted Jan 23, 2025

Sysco Chicago, Inc. is seeking a full-time Outside Sales professional for the Oak Lawn, Elmhurst, and LaGrange territories. The role involves promoting the company's products and services, building relationships with new and existing accounts, and achieving sales and profit goals. Key responsibilities include developing new business, penetrating existing accounts, and minimizing lost business. The position offers a competitive base salary, bonus, promotional incentives, car allowance, and a robust benefits package. Qualifications include a Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline, or equivalent experience. Preferred qualifications include bilingualism, restaurant management, foodservice outside sales, and chef experience. The role requires a valid driver's license, clean driving record, and current automobile insurance.

Pharmacy Intern

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The job involves learning to provide excellent patient experience by assisting pharmacists and team members, adhering to regulations. Key responsibilities include engaging customers, resolving issues, and maintaining a positive customer experience. The role also involves assisting in pharmacy operations, such as prescription processing, inventory management, and maintaining a clean, orderly pharmacy. The ideal candidate is a current pharmacy student, fluent in English, and willing to work flexible hours. Prior retail experience and good math skills are preferred.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Woodstock, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and adhering to state and federal regulations. Walgreens provides training and opportunities for personal development, including PTCB certification and continuing education credits.

Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Drive with Lyft - No Experience Needed

Company: Lyft

Location: Rock Island, IL

Posted Jan 23, 2025

Supply Chain Analyst, Transportation Optimization

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

The Supply Chain Analyst on the last mile transportation team is responsible for conducting moderately complex analysis of information, problems, and data. This role involves working under general supervision, making recommendations for senior staff review, tracking and measuring the impact of implemented solutions, and communicating risks with mitigation recommendations. The analyst also builds internal/external relationships, resolves moderately complex issues, and recommends process improvements. Walgreens, the employer, is a leading healthcare, pharmacy, and retail company with a focus on community care and omnichannel experiences.

Senior Consultant, NetSuite

Company: West Monroe

Location: Chicago, IL

Posted Jan 23, 2025

Repack Associate

Company: Sysco

Location: South Elgin, IL

Posted Jan 23, 2025

Customer Service Associate

Company: Walgreens

Location: Aurora, IL

Posted Jan 23, 2025

Store Manager

Company: Walgreens

Location: Oakbrook, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

Related Pages