Guest Service Fundamentals Jobs in New York City, NY

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Looking for Guest Service Fundamentals jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the New York City, NY area.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Brooklyn, NY

Posted Jul 16, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Commercial HVAC/R Technician

Company: Total Comfort Group

Location: Brooklyn, NY

Posted Jul 16, 2025

Ability to lift 50 lbs, climb ladders, and work in all weather conditions. Apply today to join a company where technicians thrive, grow, and earn what they…

Housekeeping

Company: GnG Vacation

Location: Flushing, NY

Posted Jul 16, 2025

Follow safety protocols to ensure a safe working environment for yourself and others. Manage housekeeping tasks efficiently, ensuring all rooms and common areas…

Housekeeper, Southwestern Research Station (Portal, AZ)

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 16, 2025

Primarily we provide room and board, laboratory space, technical equipment and support facilities for those studying the extraordinary biodiversity of the…

Executive Chef

Company: Electric Lemon

Location: New York, NY

Posted Jul 16, 2025

A culinary leader with 5+ years in progressive kitchen management roles in well-rated restaurants and/or boutique hotels. Quarterly bonus program up to 20%.

Paint Apprentice

Company: Colossal Media

Location: Brooklyn, NY

Posted Jul 16, 2025

A current and valid driver's license. Troubleshoot challenges in the field and on job sites by showcasing strong problem-solving skills, developing effective…

Senior Refrigeration Service Technician - Commercial & Industrial

Company: CoolSys

Location: New York, NY

Posted Jul 17, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Paint Apprentice

Company: Colossal Media

Location: Brooklyn, NY

Posted Jul 16, 2025

A current and valid driver's license. Troubleshoot challenges in the field and on job sites by showcasing strong problem-solving skills, developing effective…

Anthropologie Custodian

Company: Anthropologie

Location: Brooklyn, NY

Posted Jul 17, 2025

Assesses the store maintenance and cleaning needs such as washing windows, vacuuming, replacing light bulbs, removing trash, and performing simple repair jobs.

NY Support Center Coordinator

Company: Shake Shack

Location: New York, NY

Posted Jul 17, 2025

At least 2 years of experience as a receptionist, in retail customer service, or in office administration. Serves as the point of contact for questions about…

General Accountant

Company: Marriott International, Inc

Location: Brooklyn, NY

Posted Jul 17, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Customer Service Representative

Company: Elite Innovations Inc

Location: New York, NY

Posted Jul 16, 2025

Performing front line customer service: Answering customer questions, escalating issues and informing customers of current deals and promotions.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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