Guest Service Fundamentals Jobs in New York City, NY

Positions 1,200,887 Updated daily

Looking for Guest Service Fundamentals jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the New York City, NY area.

Digital Intel & Investigations Operations Analyst

Company: NBCUniversal

Location: New York, NY

Posted Aug 29, 2025

Monitor and analyze open-source intelligence, social media platforms, and internal security tools to identify emerging threats and risks to NBCUniversal assets.

Sr. Analyst, Compliance Program Effectiveness Data and Aggregation

Company: TD Bank

Location: New York, NY

Posted Aug 29, 2025

Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area.

Male Locker Attendant

Company: AIRE Ancient Baths

Location: New York, NY

Posted Aug 30, 2025

Monitor locker room areas to maintain privacy, security, and tranquility for all guests. Assist guests with lockers, robes, towels, and other amenities as…

Executive Chef

Company: Rubirosa Restaurant

Location: New York, NY

Posted Aug 29, 2025

Ideal candidate will have experience in managing a HIGH VOLUME Italian kitchen and be excited to work in a true family atmosphere with amazing staff and…

[Immediate Hire] Middle School Humanities Teacher

Company: DREAM

Location: New York, NY

Posted Aug 29, 2025

Establish and maintain strong relationships and regularly communicate scholars’ progress towards academic, social-emotional, and behavioral goals and with…

Truck Driver - Local Class Part Time - Penske Logistics

Company: Penske

Location: Union City, CA

Posted Aug 29, 2025

Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines. 1 year of documented tractor-trailer experience in the last 3…

Retail Team Member

Company: ISA HR CONSULTING

Location: New York, NY

Posted Aug 29, 2025

Operate the Point of Sale (POS) system for transactions, ensuring accurate cash handling and cashiering duties. Job Types: Full-time, Part-time.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

Related Pages

© 2026 Job Transparency. All rights reserved.