Guest Service Fundamentals Jobs in New York City, NY

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Looking for Guest Service Fundamentals jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the New York City, NY area.

Cyber Security Analyst

Company: Cinntra infotech solutions Pvt Ltd

Location: New York, NY

Posted Aug 18, 2025

CCSP, Azure Security Engineer Associate or equivalent certification (required)• CI and provisioning tools such as Jenkins, Docker, Chef, Puppet, Ansible,…

CDL A Truck Driver

Company: US Foods, Inc.

Location: New York, NY

Posted Aug 18, 2025

The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP)…

Cannabis Retail Budtender / Customer Service & Sales Representative

Company: SLG-DB LLC

Location: New York, NY

Posted Aug 18, 2025

*Educate and Inform*: Use your product knowledge to guide customers toward the right cannabis products for their needs, answering questions and providing honest…

Hiring Security Director

Company: Security Company

Location: Brooklyn, NY

Posted Aug 18, 2025

Must possess a valid Guard Card License. Skills in operating portable radio devices, phones, and CCTV systems. Ability to maintain accurate records.

Client Services Associate

Company: SPS-North America

Location: New York, NY

Posted Aug 18, 2025

Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Applicants are prohibited from using real-time AI (…

Project Coordinator, Office of Academic Technology

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 18, 2025

As part of the Office of Academic Affairs (OAA), OAI collaborates with CUNY’s colleges to scale effective practices, manage system-wide academic technology…

Executive Kitchen Manager

Company: Boqueria

Location: New York, NY

Posted Aug 18, 2025

Demonstrated experience developing a team of "A" players at restaurants run by this individual - sous chefs, cooks. State required food safety certifications.

Security Guard (Temp)

Company: Safety Facility Services

Location: New York, NY

Posted Aug 18, 2025

Keep all visitors at the front desk until permission is received from the unit resident/tenant. We’re searching for individuals who can provide high-quality…

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Chef de Cuisine

Company: Boqueria

Location: New York, NY

Posted Aug 18, 2025

Demonstrated experience developing a team of "A" players at restaurants run by this individual - sous chefs, cooks. State required food safety certifications.

Reg E Intake Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Aug 18, 2025

The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established…

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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