Guest Service Fundamentals Jobs in Other US Location
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Product Manager - Post Sales
Company: lastminute.com
Location: Other US Location
Posted Jan 22, 2025
The company, lastminutecom, is seeking a Product Manager to enhance the post-purchase customer experience. The role involves improving travel experiences, providing assistance, and ensuring customers feel supported throughout their journey. Key responsibilities include leveraging metrics for decision-making, conducting product research, collaborating with internal teams, and driving alignment with development teams. The ideal candidate should have proven experience in product management, strong understanding of customer needs, analytical skills, and excellent communication abilities. The company offers an inclusive environment, shorter working week, flexible hours, remote work opportunities, and various perks such as volunteering days, social events, travel discounts, and support for significant life moments.
Master Data Management
Company: NEC Software Solutions
Location: Other US Location
Posted Jan 22, 2025
NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, earning a reputation for delivering high-quality software products. With a team of over 1300 professionals, they cater to diverse industries worldwide. The company is part of NEC Corporation, a top 50 innovative company, known for its solutions promoting societal values. The job description is for an MDM Executive role in Mumbai, requiring a postgraduate degree in a relevant field, 2-4 years of experience in MDM, and strong skills in finance processes, SAP, and Microsoft Office. The role involves leading the general accounting process, managing master data, and ensuring data accuracy and completeness.
Supervisor Quality Assurance
Company: Optimum
Location: Other US Location
Posted Jan 22, 2025
Optimum, a leader in connectivity, is seeking enthusiastic professionals to join their team. The Quality Assurance Supervisor role involves managing a team of Quality Analysts, ensuring service standards are met, and driving improvements in key metrics. The ideal candidate should have at least 5 years of leadership experience in customer service, strong analytical skills, and excellent communication abilities. Optimum values Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise, and is committed to recruiting and promoting qualified individuals from all backgrounds.
Virtualized CSR
Company: Optimum
Location: Other US Location
Posted Jan 22, 2025
The Virtualized Customer Service Representative role involves interacting with customers to provide information and resolve inquiries, concerns, and complaints. The role requires excellent communication skills, data entry abilities, and the capacity to remain calm under pressure. Responsibilities include handling client information, maintaining customer relationships, resolving issues promptly, and ensuring customer satisfaction. The ideal candidate should have a high school diploma or equivalent, some college education preferred, and at least 12 years of customer service or call center experience. They should possess strong problem-solving skills, patience, empathy, and proficiency in using computer systems and CRM tools. The role requires flexibility to work in shifts, including evenings, weekends, and holidays, and excellent English communication skills.
Brand copywriter | Mid-Senior
Company: Nord Security
Location: Other US Location
Posted Jan 22, 2025
Nord Security, a global leader in internet privacy and security solutions, is seeking a Copywriter to join their Brand Communications team. The role involves delivering a wide variety of content, contributing to creative projects, and boosting the company's brand presence. The ideal candidate should have 3+ years of experience in content or brand copywriting, strong skills in transforming complex ideas, and excellent written English. The company offers a competitive salary, access to their products, professional growth opportunities, health benefits, mental wellbeing support, team spirit, more free time, and flexibility.
Receptionist
Company: Tri Pac, Inc
Location: Other US Location
Posted Jan 22, 2025
TriPac Inc, a contract development and manufacturing company specializing in liquid and aerosol filling for personal care and pharmaceutical markets, is seeking a professional and friendly receptionist. The role involves managing customer communications, maintaining confidentiality, greeting guests, answering and transferring calls, organizing the front desk, scheduling meetings, providing administrative support, and handling multiple tasks in a fast-paced environment. The ideal candidate should have excellent attention to detail, strong communication skills, and experience supporting executive-level staff. High school diploma or GED required, with proficiency in Microsoft Office Suite. The company does not accept unsolicited CVs or applications from agencies.
Application Support Analyst
Company: KUBRA
Location: Other US Location
Posted Jan 22, 2025
KUBRA is hiring for a hybrid Application Support Analyst role in Mississauga, ON. The role involves providing daily support for product applications and backend processes, responding to inquiries, monitoring and resolving system errors, and working with external vendors. The ideal candidate should be a good communicator, self-motivated, and have experience with Visual Basic development. Required skills include at least 13 years of development experience, a degree in Computer Information Systems, and knowledge of relational database technology and Internet technologies. KUBRA offers a competitive benefits package and a dynamic work environment.
Software Engineer 2 (Java/Kotlin)
Company: Allegro
Location: Other US Location
Posted Jan 22, 2025
Allegro is seeking Java, Kotlin, and Scala developers for a challenging role with a wide variety of projects. The company offers a competitive salary, a hybrid work model, and a range of benefits including English classes, a choice of Mac or Dell laptop, and a high degree of autonomy. Allegro's IT team consists of over 1700 members who use cutting-edge technologies and practices such as Java 17, Kotlin Coroutines, Spring Reactive Programming, and Machine Learning. The company values continuous learning and provides opportunities for growth through hackathons, team tourism, and an internal educational platform.
Senior Python Software Engineer - Technical Platform
Company: Allegro
Location: Other US Location
Posted Jan 22, 2025
Allegro is seeking a Python developer familiar with web frameworks like Flask, Django, or FastAPI. The role involves working on a service for automatic deployment and management of MongoDB clusters on Kubernetes. The company offers a hybrid work model, competitive salary, annual bonus, extensive benefits, and opportunities for professional growth. The ideal candidate should have experience with DevOps tasks, Kubernetes, and NoSQL databases. Allegro promotes open-source development and offers a supportive environment for continuous learning and tackling unique challenges.
RTR Process Expert
Company: NEC Software Solutions
Location: Other US Location
Posted Jan 22, 2025
NEC Software Solutions India, formerly Rave Technologies, is a global IT services provider with over 30 years of experience. They offer end-to-end IT services, earning a reputation for delivering high-quality software products. With a team of over 1300 professionals, they cater to diverse industries and clients, from startups to large corporations. The company is part of NEC Corporation, a Japanese multinational recognized for its innovative solutions promoting society's safety, security, fairness, and equality. The job description seeks a finance professional with 6-8 years of experience in a shared service structure, leading the accounting team for accurate financial reporting and decision support.
Account Executive
Company: GoTo Group
Location: Other US Location
Posted Jan 22, 2025
The Account Executive AE role involves executing sales strategies, building and maintaining merchant relationships, understanding merchant needs, and providing solutions. Key responsibilities include relating to leads, conducting business reviews, solving merchant problems, observing competitor and market movements, onboarding new merchants, supporting city focus projects, managing administrative processes, attending training, and developing skills. The ideal candidate should have a Bachelor's degree in Business, Marketing, or Sales, 2 years of relevant experience, good business sense, strong market understanding, excellent communication and negotiation skills, data-driven decision making abilities, and the ability to work under pressure. The AE will work within a district team, collaborating with Merchant Engagement and Sales Support teams. GoTo Group, the company offering this role, is the largest digital ecosystem in Indonesia, providing technological infrastructure and solutions for the digital economy.
[Denmark] Key Account Manager, Sales
Company: Santen
Location: Other US Location
Posted Jan 22, 2025
Santen, a company dedicated to eye health since 1890, aims to contribute to 'Happiness with Vision' by providing valuable products and services. The company is committed to global research, development, manufacturing, and sales of eye care pharmaceuticals, supporting the eye health of approximately 50 million people worldwide. The job description involves establishing and enhancing customer relations, driving sales growth, and ensuring promotional compliance. The role requires a bachelor's degree in medical or commercial education, at least 2 years of pharmaceutical sales experience, fluency in English and Danish, and strong interpersonal and communication skills.