Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Director - Global Proposals & USG Contracts

Company: Planet

Location: USA

Posted Dec 19, 2024

This is a full-time remote position based in the United States, seeking a Director Global Proposals and USG Contracts with 8+ years of experience in Federal contracting and proposals management. The role involves managing the proposals team, owning and executing the US Federal contract management process, and building relationships with stakeholders. The ideal candidate is a quick learner, self-motivated, and has accountability and integrity. This is a great opportunity to work in a dynamic collaborative environment and make an impact with skills and enthusiasm.

Salesforce Business Systems Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 19, 2024

The role of a Senior Business Systems Analyst at Gusto requires 7+ years of experience in supporting Revenue organizations, with a focus on Salesforce. The ideal candidate should have strategic Salesforce ownership, comprehensive knowledge of GTM tools, and a proven track record of designing and supporting large-scale Salesforce solutions. The role involves driving system improvements, managing projects, and collaborating with cross-functional teams to reduce inefficiencies and support Gusto's growth.

Staff Software Engineer, Search - Backend

Company: Cribl

Location: USA

Posted Dec 19, 2024

Cribl is looking for a backend focused Senior Engineer to collaborate on a remote-first team focused on improving Cribl Search's performance and executor infrastructure. The role involves architecting a novel distributed and federated search system for inplace data. The team values collaboration, innovation, and a great work environment.

Contracts Specialist I

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 19, 2024

American Specialty Health is seeking a Contracts Specialist I to join their Legal and Contracts department. The individual will support the contract management department of the company, not practice law or provide legal advice, and will not negotiate rates. The position offers a salary range of $48,000 to $57,000 full-time, with the option to work remotely from home. The responsibilities include preparing and managing standard and nonstandard form contracts, agreements, and amendments. The individual will also serve as a subject matter expert, drafting correspondence, negotiating contracts, and maintaining contracts and agreements libraries. They will need to have a stable internet connection, minimum internet download of 50 Mbps and 10 Mbps upload speed, and be able to work with other departments and external contacts. The ideal candidate should have a Bachelor's degree in English, History, Political Science, Paralegal, or a related field, and at least one year of experience in contract development and negotiation. They should also be proficient in MS Office and have excellent communication and analytical skills.

Customer Service Representative

Company: Group O

Location: USA

Posted Dec 19, 2024

The job posting is for a Call Center Customer Service Representative responsible for handling customer inquiries and resolving issues. The ideal candidate should have effective communication skills, problem-solving abilities, and a customer-focused mindset. The role involves receiving and responding to customer calls, providing accurate and courteous responses, and maintaining a thorough understanding of the company's products and services. The position requires a high school diploma, basic customer service experience, and strong verbal communication skills. Benefits include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with company match, generous paid time off, and career development opportunities.

Full-Time Mental Health Provider

Company: Springhealth

Location: USA

Posted Dec 19, 2024

Spring Health is a leading provider of mental health services, offering innovative technology and a mission to eliminate barriers to mental healthcare. They have raised capital from prominent investors and reached a current valuation of $33 billion. The company is looking for a full-time mental health provider to deliver virtual mental health counseling sessions, respond to critical incidents, and maintain confidentiality. The ideal candidate should have an unrestricted license to practice psychotherapy, experience with telehealth, and be comfortable with evidence-based modalities of care. The role offers a competitive salary, a robust benefits package, and opportunities for professional development.

Sr. FrontEnd Software Development Engineer

Company: iHerb

Location: USA

Posted Dec 19, 2024

The job summary is about a Senior Software Development Engineer position in an agile development team, building and working on enterprise-grade software systems. The role involves developing information systems, working with an agile team, writing technical design specifications, coaching the team, collaborating with other teams, and maintaining high software quality standards. The duties may include optimizing system architecture, participating in peer code reviews, and researching and evaluating software products.

Sr Reconciliation Rep

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 19, 2024

American Specialty Health is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, including complex claims for payment, and performing various administrative tasks. The position is remote and requires a stable internet connection, minimum download and upload speeds, and the ability to work from home with company-provided technology. The successful candidate will be trained remotely and must have excellent communication and organizational skills.

Intermediate Site Reliability Engineer - Environment Automation

Company: GitLab

Location: USA

Posted Dec 19, 2024

As a Site Reliability Engineer at GitLab, you will be responsible for maintaining and operating a large number of GitLab environments through automation. This role involves automating all workflows, from provisioning new environments to daily operating tasks. You will work on projects such as creating deployment packages, building dedicated Gitlab setups, and developing tools to orchestrate infrastructure as code workloads. The role requires strong programming skills, experience in running and operating production workloads, and a strong background with Infrastructure as a Code technologies.

Senior Product Manager

Company: Earnest

Location: USA

Posted Dec 19, 2024

Earnest is seeking a Senior Product Manager to lead the vision and strategy for their lending product area. The role requires building and maintaining a prioritized product roadmap, defining requirements for innovative experiences, and communicating project updates to key stakeholders. The company offers competitive benefits, a strong culture, and a commitment to diversity, inclusion, and equity.

Contract Manager

Company: Sedgwick

Location: USA

Posted Dec 19, 2024

The text describes a career opportunity at Sedgwick, a company that values caring, flexibility, and support for employees' mental, physical, financial, and professional needs. The role of a Contract Manager involves negotiating fee-for-service hospital and medical group contracts, analyzing market data, and preparing and administering provider contracts. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Customer Support Representative

Company: Rockbot

Location: USA

Posted Dec 19, 2024

The text describes a job posting for a Customer Support Representative at Rockbot, a company that helps businesses deliver better customer experiences. The role involves providing high-level white glove customer service, triaging tickets, and solving issues. The ideal candidate is a self-starter with a solid background in high-level customer service. The company offers a competitive salary, equity, and benefits. The values of the company include Drive, Accountability, Curiosity, Empathy, and Ingenuity.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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