Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Junior Account Manager

Company: Getaround

Location: USA

Posted Nov 23, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company aims to provide economic opportunities to local communities and reduce greenhouse gas emissions.

Senior Software Engineer, Community Support Platform - IVR/Voice

Company: Airbnb

Location: USA

Posted Nov 23, 2024

The text describes the IVR Product team's mission to leverage AI to transform the way users interact with Airbnb's support, focusing on delivering a user-centric experience and continuously improving voice interactions. The team is responsible for creating innovative products and a solid platform that delivers exceptional user experiences.

Senior Vice President of Growth Marketing

Company: Home Solutions

Location: USA

Posted Nov 23, 2024

Home Solutions is seeking a Senior Vice President of Growth Marketing to lead the strategic direction and execution of digital paid media efforts, driving customer acquisition through emerging platforms. The role requires deep expertise in paid media innovation, scaling channels, and a relentless focus on optimization and creative solutions to maximize ROI.

Software Engineer - Scanning Engine

Company: Coalition, Inc.

Location: USA

Posted Nov 23, 2024

The job posting is for a Software Engineer to join the Scanning Engine and Data Collection team at Coalition Inc. The team provides critical data for underwriting Cyber Insurance policies. The ideal candidate will have solid networking fundamentals and experience with running distributed systems at scale. The company offers competitive compensation, flexible PTO policy, and mental and physical health wellness programs.

Senior Billing Accountant

Company: Olo

Location: USA

Posted Nov 23, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Billing Accountant to join their team, with responsibilities including billing operations, process improvement, and compliance. The company offers a range of benefits and is remote-friendly.

Customer Support Team Lead

Company: Clipboard Health

Location: USA

Posted Nov 23, 2024

The role of a Customer Support Team Leader involves coaching and training team members, maintaining high standards, and ensuring customer satisfaction. The job requires strong communication skills, problem-solving, and the ability to manage under pressure.

Inside Broker - Executive Risk, Cyber, and Professional Liability

Company: Anzen

Location: USA

Posted Nov 23, 2024

Anzen is a technology and insurance company that provides specialty insurance solutions to SMB, midmarket, and public companies. They are seeking a dynamic and detail-oriented Inside Broker to join their growing team, specializing in Executive Risk, Cyber, and Professional Liability lines of coverage.

Director of Implementation

Company: Cloudbeds

Location: USA

Posted Nov 23, 2024

The job posting is seeking an operational force of nature to lead the onboarding process, develop strategic programs, and ensure seamless implementations and ecstatic customers. The ideal candidate should have experience in onboarding, SAAS, and team management, with excellent communication and analytical skills.

Director of Account Management

Company: QuinStreet

Location: USA

Posted Nov 23, 2024

The job posting is seeking a Director of Account Management and Customer Success to lead a team and drive revenue growth. The ideal candidate should have experience in customer success, account management, and leadership, with a strong understanding of customer needs and a passion for growing accounts.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 23, 2024

Omni is a freelance opportunity that allows you to work remotely from home, providing customer service to Fortune 500 companies. You can set your own schedule, get paid, and enjoy the freelance life. The application process is straightforward, and you'll need to upload screenshots of your home internet speed and work computer, take an online assessment, and answer some questions.

Senior Counsel - Product

Company: Airbnb

Location: USA

Posted Nov 23, 2024

Airbnb's Legal Department is seeking a talented and adaptable legal professional to support the company's new lines of business and legal work. The successful candidate will be responsible for advising business, product, design, and engineering teams on compliance issues and providing guidance on complex legal matters.

Bilingual Strategic Services Consultant

Company: Sprout Social

Location: USA

Posted Nov 23, 2024

Sprout Social is looking for a Bilingual Strategic Services Consultant to join their Sales and Success team. The ideal candidate is a product-savvy and customer-focused individual who understands the social industry and social KPIs. The role involves providing customers with a tailored implementation experience, managing strategic consulting projects, and leveling up the social sophistication of customers and the team.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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