Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Manager - Technical Program Management (Guest & Host Tech)

Company: Airbnb

Location: USA

Posted Nov 22, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, with a focus on inclusiveness, sustainability, and adaptability.

Associate Project Manager

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a company that provides high-quality data solutions for AI, with a strong focus on large language models and deep learning. They aim to empower businesses to harness the full potential of artificial intelligence while upholding ethical principles and creating AI for good.

Tax Manager

Company: May Mobility

Location: USA

Posted Nov 22, 2024

May Mobility is a company that is transforming cities through autonomous technology to create a safer, greener, and more accessible world. They are looking for a Tax Manager to join their finance team to oversee tax, treasury, and accounts payable functions.

Cyber Security Consultant

Company: Crosslake Technologies LLC

Location: USA

Posted Nov 21, 2024

The job posting is for a cybersecurity consultant position at Crosslake, a company that supports changemakers and helps them buy, build, and run better technology. The role involves working with private equity and portfolio company clients to apply an information security vision and strategy, and assisting in leading enterprise-wide cybersecurity operations teams and processes.

Partner Support Representative

Company: Taskrabbit

Location: USA

Posted Nov 21, 2024

The job posting is seeking a Partner Support Representative to handle partner queries, provide assistance to users, and maintain high standards of service. The ideal candidate has a minimum of 2 years of customer service experience and should be tech-savvy, adaptable, and passionate about delivering exceptional service.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Nov 22, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Technical Manager, Site Reliability Engineering

Company: Coalfire

Location: USA

Posted Nov 21, 2024

Coalfire is a company that aims to make the world a safer place by solving clients' hardest cybersecurity challenges. They work at the cutting edge of technology to advise, assess, automate, and help companies navigate the ever-changing cybersecurity landscape.

Cloud Operations & Support Engineer - SRE

Company: Docebo

Location: USA

Posted Nov 21, 2024

The job posting is for a Cloud Operations and Support COampS Engineer position at Docebo, a fast-growing SaaS company. The company is looking for someone to manage the operational health of their learning platform, solve critical customer-facing issues, and work with a globally deployed COampS team. The job requires previous experience with infrastructure management and operations, good working knowledge of Linux and Docker, and experience with AWS Cloud services.

Solutions Consultant

Company: Nava

Location: USA

Posted Nov 22, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. They are seeking an experienced Benefits Consultant to join their team as a Solutions Consultant. The role involves supporting the Sales team by engaging with prospective clients, presenting solutions, and ensuring benefit programs align with client goals.

Team Leader - Player Support

Company: PTW

Location: USA

Posted Nov 21, 2024

The job posting is for a Team Lead position in the Player Support department, requiring a dynamic and motivated manager to cultivate relationships, ensure company principles are adhered to, and deliver excellent customer service. The ideal candidate will be engaging, personable, and results-oriented, with experience in a similar role and excellent communication skills.

Enterprise Senior Customer Success Manager

Company: Kasada

Location: USA

Posted Nov 22, 2024

Kasada is a cybersecurity company that protects online users from bad bots. They are looking for a customer success manager to join their team, who will be responsible for enabling seamless operation of their platform, advising key customer stakeholders, and driving strategic plans to build on customer requirements.

Experienced Software Engineer - Machine Learning Infra

Company: Plaid

Location: USA

Posted Nov 22, 2024

The Plaid Machine Learning Infrastructure ML Infra team is responsible for creating and maintaining foundational systems tools and processes for efficient scalable reliable responsible and secure machine learning workflows. The team will lead the design and development of the Feature Store Platform for Plaid and support the development of ML-based product lines.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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