Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Security Software Engineer (L5) - Workforce Security

Company: Netflix

Location: USA

Posted Nov 17, 2025

This text describes Netflix's workforce security team, a role for a Security Software Engineer, required skills, compensation structure, benefits, and company culture. It emphasizes security controls, collaboration, and inclusive practices.

Engineering Manager - Asset Personalization Experience

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company personalizes assets like artwork, trailers, and metadata to enhance the member experience and content discovery. They are seeking an experienced Engineering Manager to lead the Asset Personalization Experience team, focusing on delivering tailored entertainment experiences to millions of global members.

QA Manager - Studio Development Games

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking an experienced Quality Assurance (QA) Manager to join their Game Studio and ensure high-quality testing standards for new games on their platform. The role involves leading multiple QA teams, building external QA partnerships, and ensuring Netflix-developed games meet quality standards. The ideal candidate should have extensive experience in gaming QA, technical requirements testing, and iOS/Android testing.

Machine Learning Engineer - AI for Member Systems

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a passionate and talented Machine Learning Engineer to join their AI for Member Systems team. The role involves collaborating with cross-functional teams to develop and implement machine learning algorithms that improve personalization, recommendations, and member experiences. The ideal candidate should have 5+ years of experience in applying machine learning in an industrial setting, a PhD or Masters in a related field, and expertise in machine learning algorithms and frameworks.

Art Director - Internal Game Studio (ISX2)

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking a highly skilled Art Director to lead the artistic vision of a new, unpublished game. The role involves defining the game's look, managing external art contractors, and collaborating with a passionate cross-disciplinary team. Netflix offers comprehensive benefits and a competitive compensation package.

Manager - Ads DSE Measurement & Audience Insights

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched a lower-priced ads-supported tier and are seeking a Manager for Ads Data Science and Engineering to lead the development of innovative measurement solutions and partnerships with product, engineering, and regional measurement teams.

Senior Product Designer - Data & Developer Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix seeks Senior Product Designers to innovate infrastructure platforms, focusing on developer tools, data analytics, and AI integration. The role emphasizes intuitive design, cross-functional collaboration, and impactful user experiences while offering competitive compensation and benefits.

Director of Engineering - Games Player Experiences

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Games Player Experience team is focused on enabling members to find and engage with exciting new interactive and game experiences on Netflix. The company is seeking a Director of Engineering to lead several teams of high-performing engineers to deliver best-in-class experiences for both players and game developers.

Software Engineer L7 - Enterprise Solutions

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a technical thought leader to shape the future of its enterprise ecosystem by rearchitecting systems, driving AI-native product development, and fostering a culture of operational excellence. The role offers a competitive compensation package and values diversity and inclusion.

Senior Game Producer - Narrative

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking a Senior Game Producer Narrative to join their dynamic Games Production team. The role involves guiding development teams, fostering innovation, and ensuring high-quality player experiences. The position is remote with a preferred PST time zone and offers a competitive compensation package.

Data Scientist 5 - Availability

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company relies on extensive technical infrastructure to deliver a great member experience. The role of a Senior Data Scientist focused on Infrastructure Availability involves developing metrics, partnering with various teams, and making recommendations to improve system reliability and availability.

UI Engineer (L5) - Content & Business Products

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is constantly innovating to entertain the world and improve content production and member experiences. Engineering teams work on scaling and innovating content production, building products and services to optimize and automate the content creation process, and supporting enterprise needs. The company values diversity, inclusion, and high standards of conduct and performance.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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