Guest Service Fundamentals Jobs in Washington DC

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Looking for Guest Service Fundamentals jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Washington DC area.

Weekend Evening Concierge (Sat & Sun, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are seeking a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' well-being and professional growth, fostering a diverse and inclusive work environment.

H & M Department Manager - Washington, DC Metropolitan Area

Company: H&M

Location: Washington, DC

Posted Jan 22, 2025

The role of a Department Manager at H&M involves leading a team, fostering an inclusive culture, and ensuring excellent operational and visual experiences for customers and colleagues. Responsibilities include managing sales, budgets, and team development, while staying updated on fashion trends and maintaining high product quality. H&M values diversity, offers comprehensive benefits, and encourages personal style expression through employee discounts.

Branch Manager - DC Capitol Hill District

Company: Wells Fargo

Location: Washington, DC

Posted Jan 22, 2025

Wells Fargo is seeking a Senior Branch Network Management Trainee for the Consumer, Small and Business Banking division. The role involves coaching and developing a high-performing team, resolving customer and employee experience issues, and leading the branch while collaborating with stakeholders. Successful candidates must have 4+ years of banking experience, 2+ years of leadership experience, and be able to work a schedule that includes most Saturdays and travel up to 50% of the time. The position requires SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act. Wells Fargo offers a comprehensive benefits package.

Cyber Threat Purple Team

Company: Merrill

Location: Washington, DC

Posted Jan 22, 2025

Bank of America is recruiting for a Senior Purple Team member to join their Cyber Threat Hunt, Intelligence and Defense organization. The role involves reviewing, developing, testing, and implementing security initiatives, supporting vulnerability research, and assisting in high-impact incident response. The ideal candidate should have extensive experience in offensive and defensive security roles, a strong understanding of Windows security mechanisms, and networking concepts. They should also be able to communicate technical information to diverse audiences and work effectively across a complex, geographically dispersed organization.

Busser - Caesars Sportsbook DC

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Senior Technology Manager - Application Security

Company: Bank of America

Location: Washington, DC

Posted Jan 22, 2025

Bank of America is seeking a Senior Technology Manager specializing in Application Security. The role involves leading a team to deliver secure technology products, developing a technology strategy, ensuring compliance with standards, and promoting secure coding practices. The Manager will collaborate with developers, DevOps, and cloud architects to embed security within the software development lifecycle and cloud infrastructure. Key responsibilities include hands-on technical leadership, security code and vulnerability scanning, cloud application security validation, secure coding and developer enablement, risk management, and continuous improvement. The ideal candidate should have 7+ years of experience in cybersecurity with a focus on application security, vulnerability management, and cloud application security. Preferred qualifications include a degree in Computer Science, Cybersecurity, or a related field, and strong leadership, problem-solving, and communication skills.

Executive Chef 3

Company: Sodexo

Location: Washington, DC

Posted Jan 22, 2025

Washington National Tax - Compensation and Benefits - Manager

Company: Deloitte

Location: Washington, DC

Posted Jan 22, 2025

Deloitte's Washington National Tax (WNT) practice is seeking an experienced professional with a background in Compensation and Benefits, Executive Compensation, Qualified Plans, or Employment Taxes. The role involves providing strategic advice on compensation, benefits, and employment taxes to help businesses attract and retain top talent. The ideal candidate should have a Bachelor's degree, 5+ years of consulting experience, strong analytical skills, and excellent communication abilities. An advanced degree and relevant certifications like CPA, attorney, or Enrolled Agent are preferred. Deloitte offers a diverse, inclusive culture, professional development opportunities, and a range of benefits.

Financial Advisor - PNC Investments

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

AEGIS Proposal Governance Lead

Company: Leidos

Location: Washington, DC

Posted Jan 22, 2025

Leidos is looking for a Proposal Governance Lead for the AEGIS Program. The role involves managing high volume IDIQ contract proposals to NASA, ensuring timely and compliant submissions. Key responsibilities include designing efficient proposal operations, tracking development status, and providing surge support. The ideal candidate should have a BA/BS plus 8 years of relevant experience or a master's degree with 6 years of experience, along with proposal writing or management experience. Strong time management, English language skills, and attention to detail are required. Familiarity with FAR based acquisition requirements and NASA customer support is preferred.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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