Guest Service Fundamentals Jobs in Washington DC

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Looking for Guest Service Fundamentals jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Washington DC area.

Regional Sales Director

Company: Illumio

Location: Washington, DC / Remote

Posted Dec 21, 2024

Illumio, a leader in Zero Trust segmentation, is seeking a Regional Sales Director with 8+ years of enterprise sales experience, particularly in security and networking software. The role involves driving sales, collaborating with top-tier professionals, and targeting Fortune 250 prospects. The compensation range is $150,000 to $180,000 USD, with a comprehensive benefits package. Illumio values diversity and inclusion, fostering an environment of unique backgrounds and experiences.

IT Specialist (ISSO)

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a position in the Cybersecurity Group of the Federal Communications Commission (FCC) in Washington, DC. The role requires US citizenship, a background investigation, and registration for Selective Service for male applicants. Specialized experience of one year equivalent to GS-12 is needed, including expertise in providing technical advice on Cybersecurity risks, coordinating inspections, recommending policies, identifying issues, and using GRC tools. No relocation expenses will be paid, and a financial disclosure statement may be required. The position offers a comprehensive benefits package including health insurance, retirement plans, and leave options.

Attorney Advisor

Company: Other Agencies and Independent Organizations - Federal Maritime Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for an Attorney-Advisor in the Office of the Secretary at the Federal Maritime Commission. The role involves serving as the main public contact point for the Commission. Requirements include U.S. citizenship, a professional law degree from an ABA-accredited law school, active membership in a state bar, and excellent research and communication skills. Specialized experience is required for GS-11 and GS-12 positions, including civil litigation and legal guidance. The job involves a background investigation, E-Verify, a PIV process, and potential use of a government-issued charge card. Benefits include a comprehensive package, and federal employees must adhere to ethical conduct principles.

Unemployment Insurance Program Specialist

Company: Department of Labor - Employment and Training Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a position within the U.S. Department of Labor, Employment and Training Administration, Office of Unemployment Insurance. The role requires U.S. citizenship, a minimum age of 16, and completion of a probationary period. Applicants must have a degree in fields like economics, sociology, or public administration, or relevant work experience in social insurance. Specialized experience is needed for GS-12 (meeting at least 2 out of 3 criteria) and GS-13 (meeting all 3 criteria) roles. The position involves interpreting unemployment insurance legislation, providing technical assistance, and developing policy guidance. It's not a remote position and requires a background investigation. The Department of Labor aims to foster a diverse and inclusive workplace.

Staff Desktop Support Specialist

Company: FINRA

Location: Washington DC

Posted Dec 21, 2024

The text describes a job posting for a Staff Desktop Support Specialist position at FINRA. The ideal candidate should have expert-level background in Windows OS, Mac OS, iOS, and iPad OS support, as well as strong background in MDM, administration, Teams, MS Office Suite, Active Directory, Azure, VDI, and Office365 Administration. The position requires customer-facing support, ability to thrive in a fast-paced environment, and provide high-level support to senior and executive team members. The job also involves analyzing operational data, identifying trends and anomalies, and conducting root cause analysis on organizational challenges. The successful candidate will receive comprehensive benefits, including health dental and vision insurance, 401k plan with company match, tuition reimbursement, commuter benefits, and other benefits that support employee wellness.

IT Specialist (SYSADMIN)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The job posting is for an IT Specialist (SYSADMIN) position at the Departmental Offices, Assistant Secretary for Management/CFO. The role involves documenting user needs, developing new systems, evaluating and implementing solutions, and planning hardware and software installations. Key requirements include U.S. citizenship, successful background investigation, and compliance with federal ethics laws. Specialized experience is required for GS-13, GS-12, and GS-11 levels, involving leadership in SAP SuccessFactors modules and IT project experience. Four core competencies are also needed: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The position offers competitive salaries, bonuses, and a comprehensive benefits package, including health insurance, retirement programs, and paid leave.

Store Associate

Company: Department of Defense - Defense Commissary Agency

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Dec 21, 2024

The text describes job requirements and conditions for a position at a U.S. store. Store Associates perform various duties such as handling, preparing, and stocking grocery and produce items, and checking out customer purchases. The specific tasks vary by store and management. The job requires U.S. citizenship, meeting age requirements, and passing a background check. A year of relevant clerical or office experience, or two years of post-high school education, is needed. Physical requirements include standing, stooping, kneeling, bending, and lifting up to 40 pounds. The role involves occasional overtime and may be subject to a probationary period. The work environment can be physically demanding, with potential exposure to temperature variations and minor injuries. Telework and remote work are not options. The position is non-exempt under the Fair Labor Standards Act. Applicants must complete an online onboarding process and may be subject to drug testing. Overstating qualifications or submitting incomplete applications can lead to disqualification.

Custodial Worker

Company: Department of the Navy - Commander, Navy Installations

Location: Arlington, Washington Arlington, Washington

Posted Dec 21, 2024

The job involves performing daily housekeeping duties such as dusting, polishing, vacuuming, and cleaning bathrooms and kitchens. Tasks also include making beds, restocking amenities, and responding to guest requests. The role requires using cleaning equipment, PMS/POS systems, and common tools. Clear communication in English is necessary. Physical exertion is involved, including lifting up to 45 pounds. No education requirement, salary depends on experience. Additional benefits and requirements include background check, direct deposit, potential travel, and a drug-free workplace.

BIOLOGICAL SCIENCE TECHNICIAN (FISHERIES)

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Kahlotus, Washington Kahlotus, Washington

Posted Dec 21, 2024

This is a Direct Hire Authority solicitation for a full-time, permanent seasonal position at Lower Monumental Dam, Starbuck, WA. The role involves fish collection, scientific data collection, and equipment operation. Qualifications include specialized experience in fish collection and scientific data collection, or a relevant graduate degree. The position requires shift work, heavy lifting, and a valid state driver's license. A pre-employment physical is required. The role is covered under the National Federation of Federal Employees (NFFE) Bargaining Unit.

Energy Industry Analyst

Company: Department of Energy - Federal Energy Regulatory Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Federal Energy Regulatory Commission (FERC) has been ranked among the top 5 mid-size agencies in the Best Places to Work in the Federal Government Rankings. The Energy Industry Analyst position is available in the Office of Energy Policy and Innovation (OEPI). The role requires U.S. Citizenship, a probationary period, and a background investigation. Qualifications include education or specialized experience in energy markets, regulations, and legislation. FERC is also recognized for its diversity, effective leadership, and work-life balance, offering telework and workplace flexibilities.

Deputy Director

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job position in the Office of Railroad, Pipeline, and Hazardous Materials Investigations, which is responsible for investigating and reporting on accidents involving US railroads, pipelines, and hazardous materials. The role is for a Deputy Director, requiring US citizenship, registration for Selective Service (for males born after 12/31/59), and submission of a resume and supporting documents. The position is a Career reserved position in the Senior Executive Service (SES), requiring evidence of executive leadership and supervisory experience, and completion of Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). The role involves directing organizational work, ensuring program success, monitoring progress towards strategic goals, and supervising employees. The position is available 24/7 and offers a salary range of $147,649 to $216,240 per year, along with comprehensive benefits.

Materials Delivery Worker

Company: Sodexo

Location: Washington, DC

Posted Dec 21, 2024

Sodexo is hiring for a part-time Materials Delivery Worker position at the US House of Representatives. The role involves delivering and picking up a variety of materials, ensuring safety, and maintaining a healthy work environment. Successful candidates should have 2 or more years of related experience, a valid driver's license, and adaptability. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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