Guest Service Fundamentals Jobs in Washington DC

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Looking for Guest Service Fundamentals jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Washington DC area.

Director Partnership & Alliances-Global Partner Accounts

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 19, 2024

Thomson Reuters is establishing a Global Partnerships & Alliances Team to strengthen collaboration with strategic partners. The new Director, Partnerships & Alliances - Global Partner Accounts role will lead large global partner accounts, focusing on strategic growth, governance, and innovation. The role involves defining OKRs, developing global account strategies, identifying growth opportunities, and collaborating with marketing teams.

Senior Intelligence Mission Analyst

Company: Redhorse

Location: Washington DC

Posted Dec 18, 2024

Redhorse Corporation is seeking a highly experienced Senior Intelligence Mission Analyst to join their team. The role involves supporting senior-level Department of Defense decision-making by conducting data-driven studies and assessments. The analytical expertise required will help evaluate the performance and effectiveness of critical intelligence capabilities. The work location is at the Pentagon in Arlington, VA.

Nurse Practitioner Family Medicine (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Dec 19, 2024

Providence Medical Group in Mill Creek, Washington is seeking an experienced Family Medicine Nurse Practitioner for a full-time outpatient role. The position offers a competitive compensation package between $129,480 and $147,680 per year, comprehensive benefits, and a healthy work-life balance. The clinic in Mill Creek, a scenic Pacific Northwest community, features an on-site pharmacy, social workers, and a care manager. Providence Medical Group, a nationally recognized healthcare organization, is known for its compassionate care and advanced technology.

Technology Sales Engineer - Automation

Company: IBM

Location: Washington, DC

Posted Dec 19, 2024

IBM is seeking a Brand Technical Specialist to work closely with clients, developing relationships, understanding their needs, and showcasing IBM's industry-leading solutions. The role involves creating strategic plans for clients, designing IBM Automation solutions, delivering proof of concepts, and building credibility and trust. The ideal candidate should have exceptional interpersonal and communication skills, and preferably have expertise in the Automation market.

Director, Employee Relations

Company: Bozzuto

Location: Washington, DC

Posted Dec 19, 2024

Bozzuto, a company dedicated to promoting goodness and building communities, is seeking a Director of Employee Relations. The ideal candidate will serve as a business partner, managing HR initiatives in employee relations, investigations, performance management, and compliance. They will provide strategic counsel, manage internal investigations, and ensure adherence to employment laws. The role requires a bachelor's degree, PHR/SPHR preferred, and 8+ years of experience in employee relations. Strong knowledge of employment laws, excellent interpersonal skills, and proficiency in Microsoft Office and HRIS software are essential. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. The company is committed to diversity and inclusion.

Senior Discovery Counsel

Company: Apple

Location: Washington, DC

Posted Dec 19, 2024

Apple is seeking a Discovery Counsel with extensive experience in discovery management, litigation, and operational execution. The role involves formulating and driving discovery strategy, working with cross-functional teams, and managing complex litigations and investigations. The ideal candidate should possess strong legal expertise, operational skills, risk management experience, and excellent communication abilities. The position offers a competitive salary range between $199,700 and $299,600, along with comprehensive benefits and opportunities for professional growth.

Cyber Incident Manager

Company: BCMC

Location: Washington DC

Posted Dec 17, 2024

BCMC is seeking a Cyber Incident Manager to support a US Government customer in providing onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks. The role involves investigating breaches, developing mitigation plans, and assisting with service restoration. The ideal candidate should have US Citizenship, an active TSSCI clearance, and be able to obtain DHS Suitability. They should have 5+ years of directly relevant experience in cyber incident management or cybersecurity operations.

Azure IaaS Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 17, 2024

CACI is seeking an experienced Azure IaaS Engineer to be part of a dynamic team designing, implementing, and transitioning a government customer to the Microsoft Azure platform. The candidate will be responsible for operational support and service delivery of managed enterprise services, working on service delivery initiatives that improve availability and performance. The role requires expert knowledge of Windows Server Operating Systems deployed in Azure IaaS, SaaS, PaaS, strong scripting and PowerShell skills, and experience managing the Azure platform using Intune. The candidate should have ITILv3 or v4 Foundations certification, previous DHS or DoD experience, and other handson Microsoft Windows administrator certifications.

Passport Support Associate III

Company: CGI

Location: Washington, DC

Posted Dec 19, 2024

CGI Federal is seeking experienced Support Associates for the Special Issuance Agency. The role involves operating equipment, preparing and mailing passport documents, and interfacing with applicants. Required qualifications include a Bachelor's Degree, general office experience, proficiency in Microsoft Office, and the ability to maintain accuracy and security awareness. US citizenship and Public Trust clearance are mandatory. CGI offers benefits and a collaborative work environment.

Host-Based Security Systems (HBSS) Engineer and Administrator

Company: Leidos

Location: Washington, DC

Posted Dec 19, 2024

Leidos is seeking a Host-Based Security Systems (HBSS) Engineer and Administration professional for a role at the Washington Navy Yard. The successful candidate will work as part of a team to install, configure, and maintain HBSS systems, as well as evaluate and recommend new technologies. Key responsibilities include managing HBSS software, monitoring for intrusions, providing system requirements development, and conducting advanced technical analyses. The ideal candidate will have active Top Secret clearance with SCI eligibility, 2+ years of HBSS experience, and expertise in HBSS ePO and associated products. Preferred qualifications include DOD 8570 IAT III, RedHat Enterprise Linux experience, and VMware/MS Hypervisor/RedHat VM Manager virtualization experience.

IT Manager

Company: Rhythm (myrhythmnow.com)

Location: Washington DC

Posted Dec 17, 2024

Rhythm is seeking a seasoned IT Manager to build the IT foundation for reliable and secure patient care. The role involves leading IT compliance initiatives, managing end-user IT requests, and enhancing safety, security, and productivity. The candidate will also lead the development of a security improvement plan, build a proactive IT support model, and train end-users on IT security best practices.

Program Support Coordinator

Company: Technical Assent

Location: Washington DC

Posted Dec 17, 2024

This job posting is for a Consultant position supporting a Federal government client. The role involves researching, preparing, and delivering high-quality solutions, working as part of an innovative team. The successful candidate will have experience in supporting high-priority projects, organizing meetings, conducting site visits, and providing guidance on implementation challenges. The position is remote with some travel expectations.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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