Guest Service Fundamentals Jobs in Washington DC

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Looking for Guest Service Fundamentals jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Washington DC area.

Senior Mental Health Counselor

Company: Court Services and Offender Supervision Agency for DC - Court Services and Offender Supervision Agency for DC - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The position is for a full-time role at the Reentry Sanctions Center (RSC), a 24/7 residential facility. The incumbent will conduct intakes, evaluations, facilitate evidence-based groups, and provide assessment and counseling services to offenders with behavioral health disorders. Requirements include U.S. citizenship, background check, drug test, and potential completion of a one-year probationary period. A Ph.D. or equivalent doctoral degree, or one year of specialized experience, is required. Applicants must possess current licensure or certification in social services. Preferred experience includes clinical experience in substance use treatment.

Health Insurance Specialist

Company: Department of Health and Human Services - Centers for Medicare & Medicaid Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for a Health Insurance Specialist, GS-0107-13 position in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Legislation (OL), Innovation and Medicare Ambulatory Care Group. The role involves reviewing, analyzing, and evaluating proposed legislation, regulations, and administrative actions for CMS & HHS staff. The ideal candidate must be a U.S. Citizen or National, pass a background check, and have at least one year of specialized experience equivalent to the GS-12 grade level in the Federal government. This experience should include working with Members of Congress or their staff on legislative interests, producing written documents regarding the Medicare program, and conducting analysis of Medicare legislation. The position offers a comprehensive benefits package and flexible working arrangements.

Vocational Rehabilitation Counselor

Company: Department of Veterans Affairs - Veterans Benefits Administration

Location: Lakewood, Washington Lakewood, Washington

Posted Nov 13, 2024

Vocational Rehabilitation Counselors (VRCs) offer comprehensive rehabilitation, counseling, and case management services to disabled veterans and eligible individuals. Their primary goal is to assist veterans in finding employment and becoming more independent in daily life. The role requires U.S. citizenship, a master's degree in relevant fields, and either a supervised internship or post-master's experience in vocational rehabilitation. Qualified applicants may be promoted to the full performance level (GS-12) without further competition.

Supervisory General Engineer/Physical Scientist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Richland, Washington Richland, Washington

Posted Nov 13, 2024

This position, part of the Office of Science - Pacific Northwest Site Office, Department of Energy, seeks an Operations Division Director. The role involves leading a team focused on employee, public & environmental protection, and nuclear & operations assurance. Responsibilities include environmental, safety, and health (ES&H); quality, facility and nuclear safety; emergency preparedness; tribal, and facility representatives. Requirements include U.S. Citizenship, e-Verify participation, Selective Service System registration (for male applicants), and a security clearance. The position is not remote and requires 80 hours of supervisory training. A bachelor's degree in engineering or related field is required, with specialized experience in identifying ES&H risks, ensuring safe operations, overseeing complex projects, and setting work plans.

COMPTROLLER

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text outlines the commitments of a defense intelligence agency, including teamwork, integrity, excellence, and service. It details the requirements for employment, such as U.S. citizenship, drug test, and security investigation. The qualifications include IC Senior Officer Core Qualifications like collaboration and integration, enterprise focus, and values-centered leadership. Mandatory education requirements include a bachelor's degree in accounting or related fields, while technical qualifications involve comprehensive knowledge of Federal accounting standards, policies, and techniques. Highly desired qualifications include professional certifications like CPA or CIA. The position is a Defense Intelligence Senior Executive Service (DISES) role, requiring a Top Secret clearance and subject to a thorough background inquiry.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 13, 2024

This is a Direct Hire Authority (DHA) solicitation for a Practical Nurse position at Madigan Army Medical Center, General Surgery Service in Tacoma, Washington. The role requires a current or pending license to practice as a practical or vocational nurse. One year of nursing experience in a medical facility is necessary, involving tasks like taking vital signs, assisting with procedures, and using healthcare information systems. A background investigation, fitness determination, and drug testing are required. The position is subject to inclement weather and mission essential designations.

Health Benefits Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Nov 13, 2024

The text describes a job opening at the Jonathan M. Wainwright Memorial VA Medical Center in Walla Walla, Washington. The position involves administrative support to the Member Services Unit and clinical staff, with recovery aspects directly impacting the facility. The role requires U.S. citizenship, a background check, and potential probationary period. Selective Service Registration is mandatory for male applicants born after 12/31/1959. A complete application package, including resume and transcripts, is necessary. Post-appointment, there are restrictions on movement and participation in vaccination programs is mandatory. Qualifications include specialized experience or education, with a preference for both. The role requires client orientation, computer skills, customer service, and technical credibility. Volunteer work is considered valuable experience.

IT CYBERSECURITY SPECIALIST (Privacy Officer)

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The U.S. International Development Finance Corporation (DFC) Office of Information Technology (OIT) is seeking an IT Cybersecurity Specialist (Privacy Officer). The role involves assisting with planning, developing, analyzing, evaluating, and administering the agency's Privacy Program, including policy and training development, program oversight, providing guidance on privacy-related matters, and implementing and assessing privacy activities. Requirements include U.S. citizenship, potential registration for Selective Service, submission of resume and supporting documents, suitability for federal employment, and ability to obtain a secret/top-secret security clearance. Applicants must have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. They must also have one year of specialized experience in providing privacy program advocacy, oversight, and guidance, analyzing privacy source information systems for compliance, and developing privacy training. The position offers a flexible work schedule, telework suitability, and potential recruitment and relocation incentives.

SENIOR OFFICER-CHIEF INFORMATION SECURITY OFFICER

Company: Other Agencies and Independent Organizations - Securities and Exchange Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for a Senior Officer-Chief Information Security Officer in the Office of Information Technology, Washington, DC. The position is open to US citizens only. Requirements include being a US citizen, passing a pre-employment security investigation, and possibly drug testing. The appointment is a term position not-to-exceed 4 years, with potential extension. The role involves overseeing a large-scale information security program, demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Qualifications include at least one year of specialized experience equivalent to GS/SK-14 level.

Operations Business Director

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The Operations Business Director, reporting to the Deputy Assistant Secretary for Treasury Operations, leads three operational branches: Property Management, Engineering, and Curatorial. This role involves managing approximately 35 employees and contractors. Key requirements include U.S. citizenship, a background investigation, and compliance with federal ethics laws. Specialized experience for the GS-15 position involves developing and managing employee professional development, formulating goals and strategies, managing budgets, and evaluating program effectiveness. The role offers competitive salaries, bonuses, incentive awards, and a comprehensive benefits package including health insurance, retirement programs, and flexible work schedules.

Management Analyst

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job posting for a Management Analyst position at the IC-07 level. The ideal candidate should have extensive experience in data analysis and improving operational efficiency. They must be a U.S. citizen, pass a Secret-level background investigation, and be able to deploy domestically with little notice. Qualifications include one year of specialized experience or a combination of education and experience. The role requires conducting quantitative and qualitative analysis, proposing program plans, and creating efficiency within resource management. The position is non-bargaining unit and may require deployment travel.

Supervisory Attorney Advisor

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for a Supervisory Attorney Advisor position in the Office of Chief Counsel. The role requires excellent oral and written communication skills, strong organizational and management skills, and extensive litigation and insurance experience. The ideal candidate should have at least five years of full-time professional legal experience, including four years of specialized experience equivalent to an attorney at the GS-14 level. A J.D. or LL.B. degree from an ABA accredited law school and active membership in a state bar are mandatory. The position necessitates passing a background investigation for High Risk, being a U.S. citizen, and being able to deploy with little notice. The role offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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