Guest Service Fundamentals Jobs in Washington DC

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Looking for Guest Service Fundamentals jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Washington DC area.

Core Faculty, Physician (FM) - UPMC Washington Family Medicine Residency Program

Company: UPMC

Location: Washington, Pennsylvania

Posted Oct 04, 2024

UPMC Washington is a highly-regarded regional hospital in southwestern Pennsylvania, approximately 25 miles from Pittsburgh. Established in 1971, it was one of the first in the state to offer a Family Medicine Residency Program. The hospital is known for its strong specialist support and comprehensive service lines. UPMC Washington is currently seeking a Board-certified Family Medicine physician for a Core Faculty position. The successful candidate will provide full spectrum Family Medicine services, including outpatient medicine and inpatient rounding. They will also be responsible for teaching residents and medical students, as well as faculty advising and didactic teaching. The hospital offers excellent clinical and didactic training, and employs a psychiatrist and social worker for multi-disciplinary care.

Solutions Architect Sr.

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI Federal is seeking a Senior Solutions Architect with active Top-Secret clearance for a large federal government project. The role involves technology thought leadership, hands-on expertise, and shaping the solutions roadmap. The ideal candidate should have a strong passion for leveraging technology to deliver business outcomes, mentor team members, and collaborate with senior architects. The position can be based in Washington DC or Huntsville, AL. Required qualifications include a Bachelor's degree, 8+ years of experience as a Senior-level Solutions Architect, and proficiency in various technologies such as .NET, C#, Oracle, API Architecture, and more. US Citizenship is required for this government contract position.

Senior Solutions Engineer

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 04, 2024

Thomson Reuters Court Management Solutions is seeking a Senior Solutions Engineer to join their Client Satisfaction team. The role involves providing first and second level support to customers, acting as a subject matter expert, and maintaining content. The ideal candidate should have a Bachelor's Degree in a related field, 3+ years of experience, strong customer service skills, and excellent communication abilities. The company offers a comprehensive benefits package, a flexible work environment, and opportunities for professional growth.

Sr. Product Analyst - (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 04, 2024

Fannie Mae is seeking a Sr. Product Analyst with at least 2 years of related experience. The role involves supporting the product lifecycle, providing tactical support, collaborating with the team in assessing product needs, and managing plans, issues, and risks for products. The successful candidate will gather information about new or existing products, assess their current state, contribute to product design, development, testing, and evaluation, and support multiple internal groups. The position requires strong accounting skills, data acumen, critical thinking, and analytical skills. Familiarity with Workday Reporting Tools, Workday Prism Analytics, SQL, TOAD SQL, SharePoint, Excel, Microsoft Teams, Microsoft Project, and JIRA is preferred. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Principal Security Engineer - Control Engineering

Company: ID.me

Location: Washington DC

Posted Oct 04, 2024

IDme is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, and has received numerous awards and funding.

Optical Assistant Manager - Dupont Circle

Company: Warby Parker

Location: Washington DC

Posted Oct 04, 2024

Warby Parker is looking for a highly skilled Optical Manager to join their growing inhouse Optical team. The role involves creating incredible experiences for customers, leading a team of Opticians, and upholding exceptional service standards. The ideal candidate is a lifelong learner who can embrace challenges and help Warby Parker grow.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job involves maintaining a clean and safe environment for patients and healthcare team members, transporting patients and equipment, and providing environmental sanitation. Essential responsibilities include transporting specimens, cleaning operating rooms, and preparing patients for surgery. The role also involves ancillary support such as testing and recording results, managing inventory, and restocking supplies. Basic qualifications include a high school diploma, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Evening Concierge (Mon-Fri, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Oct 04, 2024

Bozzuto is a company that values community and delivering exceptional experiences to all stakeholders. The Evening Concierge role involves creating stellar first impressions, solving problems, and fostering a sense of community. The company offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. Bozzuto is committed to employee well-being and professional growth, with a diverse range of employee resource groups.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Oct 04, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Senior Information Security Architect

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a Senior Information Security Architect to join the Business Information Security Officer's (BISO) - Secure Solutions Design team. The role involves working closely with line of business technical and project teams to deliver strategic projects, participating in the development of system architectures, and conducting security and business information flow studies. The ideal candidate should have expertise in creating and reviewing technical diagrams, threat modeling using STRIDE methodology, and experience with various enterprise technology domains. The role requires strong communication, writing, and presentation skills, and is eligible for industry-leading benefits and a discretionary incentive plan.

Patient Care Technician/OSC

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 04, 2024

The job description outlines the responsibilities of a Patient Care Technician On-Call for Bellevue, who is an unlicensed caregiver maintaining a safe and clean environment for patients and healthcare team members. Key duties include transporting patients and equipment, providing environmental sanitation, preparing operating rooms, and assisting with surgical procedures. The role also involves ancillary support tasks like testing and recording results, managing inventory, and rotating expired supplies. Basic qualifications include a high school diploma or GED, a Nursing Assistant Certificate (Washington), and Basic Life Support certification. Two years of hospital experience is preferred.

Director, U.S. Government Affairs

Company: CN

Location: Washington, DC

Posted Oct 04, 2024

CN is seeking a Director of U.S. Government Affairs with extensive experience in government relations, lobbying, or advocacy. The role involves engaging with legislators, regulatory bodies, and stakeholders to influence decisions related to freight railroads. The incumbent will be responsible for advocating CN's interests, analyzing policies, building relationships, and managing communications. The position requires a Bachelor's Degree in a relevant field, strong technical skills, and a proven track record in the industry. CN is committed to safety, sustainability, and customer service, offering meaningful careers with opportunities for growth and development.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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