Guest Service Fundamentals Jobs in Washington DC

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Looking for Guest Service Fundamentals jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Washington DC area.

Principal Project Manager, Commercial Bank

Company: Capital One

Location: Washington DC

Posted Mar 01, 2025

Capital One, a Fortune 500 company and one of the nation's top 10 banks, is seeking a Principal Project Manager for its Commercial Bank. The role involves leading critical and strategic program governance routines, working closely with key stakeholders, and delivering results that impact the company's bottom line. The ideal candidate will have at least 3 years of project management experience, preferably with a PMP, Lean Agile, or Six Sigma certification. The role offers competitive compensation and benefits, and Capital One is an equal opportunity employer committed to diversity and inclusion.

Senior Associate, Data Science - People Analytics

Company: Capital One

Location: Washington DC

Posted Mar 01, 2025

Capital One is seeking a Senior Associate Data Science specialist for their People Strategy & Analytics team. The role involves applying data science and machine learning to understand associate behavior and inform talent strategies. The ideal candidate should be passionate about human capital, innovative, creative, technically skilled, and statistically minded. They should have a degree in a quantitative field and experience in data analysis, open-source programming, machine learning, and relational databases. Preferred qualifications include a master's degree in a STEM field, AWS experience, and proficiency in Python, PyTorch, Scala, or R.

Senior Associate, Data Scientist - Customer Management

Company: Capital One

Location: Washington DC

Posted Mar 01, 2025

Capital One is seeking a Senior Associate Data Scientist for the Mainstreet Customer Management Data Science team. The role involves partnering with cross-functional teams to deliver data-driven solutions, leveraging a broad stack of technologies including Python, Conda, AWS, H2O, and Spark. The ideal candidate should be creative, innovative, technically skilled, and statistically-minded. Basic qualifications include a Bachelor's or Master's degree in a quantitative field, with relevant experience in data analytics. Preferred qualifications include a STEM degree, AWS experience, and at least 2 years of experience in Python, machine learning, and SQL.

2025 Sensor Modeling and Simulation Analysis Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Mar 01, 2025

The Aerospace Corporation is a trusted partner to the nation's space programs, providing technical expertise and innovative solutions across satellite launch, ground, and cyber systems for defense, civil, and commercial customers. They are currently hiring a Sensor Modeling and Simulation Analysis Engineer for the Sensor Modeling and Simulation Department within the Mission Payloads Division. The role involves applying SMSD and COTS analysis tools for remote sensing system development, advising internal customers on performance, and delivering results through documentation and presentations. The ideal candidate will have a Masters or PhD degree in a related discipline, strong scientific programming skills, and the ability to obtain a security clearance. The Aerospace Corporation offers comprehensive benefits, including health care, paid time off, a 401k plan, and professional growth opportunities.

Manager, Project Manager

Company: Capital One

Location: Washington DC

Posted Mar 01, 2025

Capital One, a Fortune 500 company and one of the nation's top 10 banks, is seeking a Manager Project Manager. The role involves leading critical and strategic projects, focusing on skills assessments, development initiatives, and engagement efforts. The successful candidate will work with talented individuals, drive project delivery, and improve business processes. Basic qualifications include a Bachelor's Degree or military experience, at least 6 years of Project Management experience, and at least 2 years of Jira experience. Preferred qualifications include a Masters or MBA degree, 7+ years of Project Management experience, 2+ years of People Management experience, and PMP, Lean Agile, or Six Sigma certification.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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