Guest Service Fundamentals Jobs
1,263,597 open positions · Updated daily
Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.
Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.
Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.
Staff Product Designer - Unified Service Platform
Company: Gusto, Inc.
Location: Remote
Posted Dec 02, 2025
The role is for a Staff Product Designer to join Gusto's Unified Service Platform team and help redefine customer support experiences using AI. The team aims to build AI-driven solutions that transform customer touchpoints into efficient and delightful experiences. The role involves designing intuitive customer support experiences, collaborating with cross-functional teams, and staying updated with AI advancements.
Director of Customer Operations – Fast Growing DTC Brand (Supplements)
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing wellness brand seeking a Director of Customer Operations to lead and transform their 40+ person global customer service team. The role involves managing a high-volume CS operation, implementing systems to improve metrics, and driving performance standards. MNY Ventures offers a high-trust culture, autonomy, and the opportunity to build something world-class.
Senior Software Engineer - Ads Experimentation Platform
Company: Reddit
Location: Remote
Posted Dec 02, 2025
Reddit primarily generates revenue through advertising and is working towards building a massive business to fund its mission. The Ads Experimentation Platform team builds tools for engineers and scientists to test new products and verify ideas in the ads marketplace. The team is committed to building scalable and flexible pacing infrastructures to improve market efficiency and budget-aware testing capacity.
Site Reliability Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Site Reliability Engineering Manager to lead a high-performance team in a distributed environment. The role involves leading a team, representing the IS team to stakeholders, organizing internal projects, mentoring engineers, and ensuring proper team focus on priorities and deliverables.
Head of Customer Service - Subscription Ecommerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures seeks a Head of Customer Service to scale their high-growth supplement brand. The role involves managing a large team, optimizing performance, and driving key metrics like CSAT and Trustpilot scores. The company emphasizes autonomy, innovation, and a fast-paced environment.
VP of Customer Experience – High-Growth Supplement Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is a fast-growing health supplement company seeking a customer service leader to manage a 40+ person global team. The role involves rebuilding and enforcing customer service processes, hiring and coaching team members, and owning key performance metrics. The ideal candidate has 5+ years managing large customer service teams in high-growth DTC or subscription businesses, with strong coaching instincts and a data-driven approach.
Junior Linux Kernel Engineer - Ubuntu
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and offers opportunities for junior professionals to work on the Linux kernel. Canonical values diversity, remote work, and personal development.
Liability Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates is a third-party claims administrator seeking experienced professionals for a Liability Desk Examiner role. The position involves end-to-end management of liability loss claims, conducting investigations, interviewing parties, and evaluating claims. The company offers a competitive compensation package, benefits, and the opportunity to work with a dedicated team in a dynamic growing company.
Ubuntu Linux Kernel Engineer - BIOS/Firmware
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical, the company behind Ubuntu Linux, is expanding its investment into PC platform stability, reliability, and performance. They are looking for an individual to take ownership of aspects pertaining to the boot process, including BIOS, UEFI, ACPI, and other platform firmware components. The role involves collaborating with a globally distributed team, working closely with PC platform enablement teams and vendors, and becoming a primary contributor and maintainer to the Firmware Test Suite (FWTS).
Customer Service Manager – High-Growth Subscription E-commerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is seeking a Customer Service Manager to lead a rapidly growing support team of 40 agents and 5 team leads. The role involves building scalable SOPs, high-precision QA systems, and performance management frameworks. The ideal candidate should have 3-5+ years of experience managing CS teams in high-volume DTC e-commerce or subscription businesses, with direct experience using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe.
Client Success Manager
Company: PeopleGrove
Location: Remote
Posted Dec 02, 2025
This job posting highlights a Client Success Manager role with competitive compensation, flexible work options, and comprehensive benefits. The company emphasizes its mission to empower educational institutions through innovative software solutions and meaningful student engagement.
Engineering Manager - Managed Services
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems. They offer a globally remote role for an Engineering Manager to manage a growing engineering team and deliver quality managed services. The company values diversity, offers a distributed work environment, and provides benefits like a personal learning budget and annual compensation review.