Guest Service Fundamentals Jobs
1,263,597 open positions · Updated daily
Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.
Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.
Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.
Research Scientist - Music
Company: Spotify
Location: Remote
Posted Nov 26, 2025
Spotify is seeking a Research Scientist to join their ArtistFirst AI Music lab, which pioneers generative technologies for music to create breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community. The ideal candidate should have a PhD in a related field, experience in generative modeling or music information retrieval, strong coding skills, and a passion for building products that add value to millions of people.
Senior Research Scientist - Music
Company: Spotify
Location: Remote
Posted Nov 26, 2025
Spotify is seeking a Senior Research Scientist to join their ArtistFirst AI Music lab. The team pioneers state-of-the-art generative technologies for music, creating breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community.
Staff Product Manager - Voice AI
Company: Airbnb
Location: Remote
Posted Nov 26, 2025
Airbnb is seeking a visionary Staff Platform Manager to lead the strategy and evolution of their IVR and Voice support ecosystem using AI. The role involves building a platform that touches the lives of millions of people worldwide, making it seamless and accessible for all Airbnb users in all languages, cultures, and needs. The ideal candidate will have at least 7 years of experience in product management, deep experience in building and scaling voice-based systems and multimodal AI ecosystems, and a proven history of leading cross-functional teams and successfully managing large-scale digital products or platforms.
Customer Ops Strategy Associate
Company: Clipboard Health
Location: North America, EU, South America
Posted Nov 26, 2025
The text describes a generalist role at Clipboard with high-impact, fast-paced work focused on customer operations and revenue conversion. It emphasizes problem-solving, adaptability, and curiosity as key qualities, while outlining the hiring process and remote work opportunities.
Senior Insider Threat Investigations
Company: Airbnb
Location: Remote
Posted Nov 26, 2025
Airbnb is a mission-driven company that helps people belong anywhere. The Insider Threat Investigations Manager oversees a global program to investigate insider threats, collaborating with various teams to ensure high-quality investigations and compliance with legal and regulatory requirements.
Senior Research Scientist - Music
Company: Spotify
Location: Remote
Posted Nov 26, 2025
Spotify is seeking a Senior Research Scientist to join their ArtistFirst AI Music lab. The team pioneers state-of-the-art generative technologies for music, creating breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community.
Senior Staff Software Engineer - Marketing Technology
Company: Gusto, Inc.
Location: Canada
Posted Nov 26, 2025
Gusto is a modern online people platform that helps small businesses with payroll, health insurance, 401k, HR, and team management tools. They are transitioning to an AI-native company and seeking a Senior Staff Software Engineer to lead the architectural evolution of their new MarTech stack. The role involves designing and building AI-driven personalization engines, integrating with marketing systems, and partnering cross-functionally.
Lead Software Engineer - BaaS
Company: Green Dot Corporation
Location: Remote
Posted Nov 26, 2025
Green Dot is seeking a highly skilled Lead Software Engineer to join their BaaS team. The role involves designing and developing APIs and microservices for BaaS onboarding and partner integration. The company offers a Work from Anywhere model and values diversity and inclusion.
Director of Customer Experience
Company: Mercury
Location: Remote
Posted Nov 26, 2025
The text describes a leadership role focused on building a world-class customer experience, operational excellence, strategy, data-driven decision making, talent development, AI and automation, scaling the organization, voice of the customer, cross-functional alignment, and business and financial leadership. The role requires extensive experience leading large CX organizations, deploying AI and automation, financial and operational acumen, and strong people leadership skills.
Senior Engineering Manager - Core AI Platform
Company: Dropbox
Location: Remote
Posted Nov 26, 2025
The role of Senior Engineering Manager at Dropbox involves leading a team of engineers, driving AI integrations into Dropbox's flagship product, and shaping the company's future direction. The position requires strong leadership skills, technical expertise, and experience managing engineering organizations. The company culture rewards a bias for action, engineering partnership, and operational excellence.
Sr Reconciliation Representative
Company: American Specialty Health Incorporated
Location: USA
Posted Nov 26, 2025
American Specialty Health Incorporated (ASH) is seeking a Senior Reconciliation Representative to join their Reconciliation department. The role involves reconciling claims, researching and resolving issues, and communicating with health plan payors. The position requires strong communication skills, attention to detail, and the ability to work remotely.
Senior Golang Software Engineer
Company: Nearform
Location: Italy
Posted Nov 26, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time position for a Senior Python Software Engineer based in Italy. The role involves designing and building applications using Golang, collaborating with clients, and working with distributed teams. Nearform provides competitive benefits, including remote work flexibility, annual bonuses, training allowances, and healthcare.