Guest Service Fundamentals Jobs
1,263,597 open positions · Updated daily
Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.
Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.
Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.
Data Scientist (L5) - Promotional Media Measurement Science
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Promotional Media Measurement Science team conducts research and develops metrics to improve promotional assets and member engagement. The team seeks a senior data scientist to drive technical innovation and produce business impact by developing models, metrics, and insights to optimize promotional assets.
Internet Measurement and Geolocation Software Engineer (L5)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Open Connect group builds and manages a content delivery network that delivers streaming video and leverages physical infrastructure. The GNI team focuses on mapping devices to real-world locations and leveraging network insights to improve the business while protecting member privacy.
Software Engineer L5 - GenAI Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a data platform for various business functions, enabling data-driven decisions. The GenAI Platform team aims to boost productivity by providing tools for building GenAI applications. Netflix offers comprehensive benefits and promotes diversity and inclusion.
Senior Technical Producer - Games
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking an experienced technical producer to help enable innovative and efficient platforms and services for game developers. The role involves defining and executing the needs of the games technology strategy, working with game development teams and peers across Product and Technology, and ensuring features are delivered on time for evaluation and adoption by game studios.
Data Scientist (L5) - Customer Service
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company values data science and customer service to deliver top-notch experiences aligned with its business strategy. The role involves leading the evolution of customer service metrics, partnering with various teams, and expanding the use of metrics across Netflix.
Network Security Engineer L5
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading global entertainment service with a diverse network infrastructure. They are seeking a skilled Network Security Engineer to design, implement, and maintain secure network infrastructure across various environments. The role involves collaborating with technical teams, driving continuous improvement in network and content security, and fostering a culture of security awareness.
Staff Product Designer - Design Systems (TV)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a tenured System Designer to take ownership of their expanding TV Design System within Hawkins, a centralized design system that supports Netflix's Consumer business. The role involves owning the long-term vision and strategy for the TV design system, partnering with cross-functional leadership, developing scalable adoption strategies, and establishing design system standards and processes.
Software Engineer L5 - Build and Release Tools, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Model Observability & Lifecycle Management teams provide a centralized MLOps platform to multiply productivity for ML researchers. The Build and Release group is building a monorepo environment for ML engineers and researchers, seeking strong build engineers with experience in B&R best practices at scale.
Product Manager - Games Developer Tools
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is expanding its games division with opportunities to develop developer tools and grow its Games on TV product globally. The role combines product management with developer advocacy, requiring strategic collaboration and technical expertise. The company offers competitive compensation and comprehensive benefits.
QA Test Lead
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking an experienced QA Test Lead to join their Netflix Games Studio and oversee the quality assurance of their video game releases. The role requires strong testing expertise, project management skills, and a deep understanding of Android and iOS devices. The ideal candidate will lead a team of QA testers, develop test plans, and ensure games meet Netflix's quality standards.
Machine Learning Engineer (L5 - Senior) , Ads Inventory Management & Forecasting
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team builds advertising systems and integrations to deliver ads using Netflix's content delivery ecosystem. They seek highly motivated engineers to join their team and build unique value propositions in the rapidly growing Connected TV advertising space.
Site Reliability Engineer (L4/L5) - Netflix Ads
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Ads Reliability Engineering SRE team is responsible for ensuring the stability, resilience, and scalability of the critical systems powering the Netflix Ad Suite. The role involves designing and maintaining scalable infrastructure, collaborating with engineering and product teams, developing automation tools, and championing a culture of reliability.