Guest Service Fundamentals Jobs

1,264,046 open positions · Updated daily

Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.

Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.

Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.

Cybersecurity Analyst

Company: RelaDyne

Location: Houston, TX

Posted Oct 22, 2025

Bachelor's degree in Cybersecurity, Information Technology, or related field, or equivalent experience. Conduct risk assessments, threat modeling, and security…

Retail Sales Associate - Excalibur

Company: MGM Resorts

Location: Las Vegas, NV

Posted Oct 22, 2025

As a key part of our guest experience, you’ll engage with guests warmly, maintain our high brand standards, and ensure every visit to our retail space is…

Software Engineer, II

Company: eGain

Location: Sunnyvale, CA

Posted Oct 22, 2025

Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

Digital Software Engineer

Company: MGM Resorts

Location: Las Vegas, NV

Posted Oct 22, 2025

REQUIREMENTS: At least a bachelor’s degree in computer science, Computer Engineering, Engineering, or related field of study and three (3) years of experience…

Utility Porter - The Cosmopolitan

Company: MGM Resorts

Location: Las Vegas, NV

Posted Oct 22, 2025

As a Utility Porter, you will create WOW experiences for our guests by ensuring The Cosmopolitan property is impeccably presentable by using cleaning machinery…

Seasonal Sales Associate and Cashier

Company: HoneyBaked Ham Company

Location: Henderson, NV

Posted Oct 22, 2025

Is a great coach who can identify and develop awesome talent (experience hiring seasonal workers a plus!). Competitive pay, including a discount!

Marketing Graphic Designer

Company: Bishop Lifting Products Inc

Location: Houston, TX

Posted Oct 23, 2025

Intermediate photo editing and manipulation techniques, ability to learn new tools and maintain awareness of marketing design best practices.

Customer Service Representative

Company: EMI Business Consulting

Location: Bellevue, WA

Posted Oct 23, 2025

Assist customers with activations, transfers, technical questions, and new account setup. Our firm specializes in delivering best-in-class customer support,…

Casino Porter - Union (Bellagio)

Company: MGM Resorts

Location: Las Vegas, NV

Posted Oct 22, 2025

It is the responsibility of the Casino Porter to provide excellent guest service and create a safe and friendly environment for employees and guests while…

Licensed Commercial Plumber with Hiring Bonus

Company: All Repair Plumbing

Location: Dallas-Fort Worth, TX

Posted Oct 23, 2025

\*Knowledge of commercial service plumbing systems, fixtures, piping, etc; including, but not limited to: use of conventional sewer machines for drain cleaning,…

Customer Service Representative

Company: Hall's Culligan Water

Location: San Diego, CA

Posted Oct 22, 2025

Accurately document customer interactions and transactions in customer service software. Culligan CSRs spend all their time working in the dealership, more…

Uniformed Security at Bainbridge Island Retail Location(Sunday- Thursday)

Company: Sound Security Group LLC

Location: Bainbridge Island, WA

Posted Oct 22, 2025

Possess a valid driver's license and reliable transportation. Ensuring the safety and security of guests and employees at local client locations.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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