Guest Service Fundamentals Jobs

1,264,046 open positions · Updated daily

Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.

Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.

Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.

Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Housekeeper

Company: Covenant Living Communities and Services

Location: Northbrook, IL

Posted Oct 15, 2025

Participate in making beds in guest rooms or residences as needed. Maintain cleaning equipment and repair, or report need of repair, as appropriate.

Property Accountant

Company: GRE Management

Location: Seattle, WA

Posted Oct 15, 2025

1-3 years’ experience in related field. Work requires telephone and computer use. Oversees assigned portfolio cash maintenance and prepares monthly bank…

Graphic Designer / Production Artist

Company: Taylor Sign And Design, Inc.

Location: Jacksonville, FL

Posted Oct 15, 2025

Answering phones, transferring phone calls, taking messages, customer service. Candidate will need to be a self-starter, comfortable with asking questions and…

Senior Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 15, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Customer Service Representative

Company: Concentric LLC

Location: Tempe, AZ

Posted Oct 15, 2025

Answer incoming calls from customers, vendors, and the general public and provide requested information in a professional and friendly manner.

Class A Truck Driver

Company: 10 Roads Express

Location: Irving, TX

Posted Oct 15, 2025

12+ months of verifiable tractor trailer driving experience. $500 referral bonus (paid after referred driver completes first trip). Class A CDL is required.

DME Customer Service Representative

Company: Integra Healthcare Equipment

Location: Elmhurst, IL

Posted Oct 15, 2025

Interacts with customers via telephone and email to provide support and information on rental/sales transactions, and logistics process.

Data Scientist

Company: BMO US

Location: Chicago, IL

Posted Oct 15, 2025

Design, develop, and implement innovative data science models to support marketing initiatives such as customer lifetime value (CLTV) prediction, customer…

Marketing Manager

Company: Josephinum Academy

Location: Chicago, IL

Posted Oct 15, 2025

*Digital Marketing:* Maintain the school's website, develop and implement digital marketing campaigns across various platforms, coordinate all aspects of…

Security

Company: Timothy O'Toole's Pub Chicago

Location: Chicago, IL

Posted Oct 15, 2025

Checking Identification of guests coming into the premises. Provide excellent customer service by assisting visitors and addressing their inquiries or concerns.

Strategic Events Marketing Manager

Company: Samsara

Location: Los Angeles, CA

Posted Oct 15, 2025

Your work will play a key role in driving engagement and programming that align with Samsara's business objectives and brand excellence.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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