Health Insurance Jobs in Austin, Texas

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Senior Customer Success Manager, North America

Company: Brevo

Location: Austin, TX

Posted Feb 02, 2025

Brevo, formerly known as Sendinblue, is a leading CRM suite that helps businesses build meaningful customer relationships at scale. With over 500,000 businesses using its platform in 180 countries, Brevo offers a unified view of the customer journey with intuitive marketing and sales tools. The company has recently reached the Centaur status with $100M ARR and is looking for a Senior Customer Success Manager to join its North American team. The role involves managing a portfolio of clients, driving client satisfaction and platform adoption, and collaborating with various teams. Brevo values diversity, work-life balance, and offers a range of benefits including global team building trips, health benefits, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority in Health Insurance?
Entry‑level analysts earn $55k–$75k, mid‑level roles $80k–$110k, senior positions $115k–$150k, and directors or VP levels range from $160k to $200k. Pay varies by region; for example, New York City salaries are often 20% higher than national averages.
Which skills and certifications are required?
Key technical skills include SQL, SAS, R, Tableau, and HL7 for data integration. Certification requirements often involve SOA or CAS actuarial exams, HIPAA‑compliance credentials, Guidewire Underwriting Certification, PMP for project managers, and financial certifications like CPA or CMA for finance roles.
Is remote work available in Health Insurance roles?
Yes—about 70% of positions offer fully remote or hybrid options. Major carriers such as UnitedHealth, Anthem, Humana, and CVS Health have formal telecommuting policies, especially for data‑analysis, product‑management, and compliance roles.
What are common career progression paths?
Typical trajectories move from junior analyst to senior analyst, then to manager, director, and VP. Progression often requires additional certifications (e.g., actuarial exams, PMP), cross‑functional experience, and proven leadership in projects like claims automation or value‑based care initiatives.
What industry trends should Health Insurance professionals watch?
Key trends include AI‑driven fraud detection, telehealth expansion, value‑based care models, regulatory updates to the ACA and Medicare Advantage, data‑privacy enforcement (HIPAA, GDPR), cybersecurity investments, and ESG‑aligned underwriting practices.

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