Highly Satisfied Customer Experience Jobs in Atlanta, GA

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Looking for Highly Satisfied Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Atlanta, GA area.

Sales Support Specialist

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 31, 2025

This job description outlines a role that provides administrative support to a print-on-demand sales team and clients, aiming to boost sales growth and meet sales objectives. The role involves client onboarding, facilitating communication across teams, identifying sales opportunities, and assisting in the implementation of sales strategies. The ideal candidate should have 3 years of sales experience, client management skills, and book industry experience. They should be sales-focused, have excellent communication skills, and be proficient in Microsoft Office and CRM tools. The role also involves travel, maintaining consistent attendance, and working in a fast-paced environment. Benefits include a competitive salary, generous holiday, life assurance, company pension scheme, sick pay scheme, continuous professional development, business casual dress code, free parking, hot drinks, snack and drink vending machines, gym membership, and corporate discounts.

Technical Support Associate_Mandarin Speaking

Company: Chowbus

Location: Atlanta, GA

Posted Feb 01, 2025

Chowbus, a well-funded food startup based in Chicago, is seeking a Technical Support Associate. The role involves installing and supporting restaurant technology, managing partnerships, and collaborating cross-functionally. Key responsibilities include configuring Chowbus products, resolving customer and restaurant inquiries, and optimizing business performance. The ideal candidate should be bilingual in English and Mandarin, have relevant experience, and preferably prior startup experience. A fair compensation package, benefits, and flexible PTO are offered.

HR Manager

Company: TRACTIAN

Location: Atlanta, GA

Posted Jan 31, 2025

TRACTIAN is a company that values its people and culture, emphasizing transparency, grit, and a cando attitude. The HR Manager will be a strategic partner, overseeing HR functions, ensuring compliance, and implementing programs for employee engagement, development, and retention. The role requires a Bachelor's degree in HR or related field, 5+ years of HR management experience, and strong knowledge of labor laws and HR best practices. The company offers competitive compensation, benefits, and opportunities for growth and learning.

Product Support Specialist I - Remote (FE)

Company: Xplor Technologies

Location: Atlanta, GA

Posted Feb 01, 2025

Xplor is a global technology company that provides cloud-based solutions to small and medium-sized businesses, enabling them to manage their operations efficiently. The company is currently seeking a Product Support Specialist for its Field Services vertical. The role involves handling customer inquiries, troubleshooting software issues, and improving technical documentation. The ideal candidate should have at least 2 years of related experience, proficiency in Microsoft Office, and strong communication skills. Xplor values simplicity, people-centric design, purposeful action, and community creation.

Guidehouse - Consultant - Financial Solutions, Payer Provider Consulting, application via RippleMatch

Company: RippleMatch

Location: Atlanta, GA

Posted Feb 01, 2025

Guidehouse is seeking an undergraduate or graduate student for a Consultant role in their Payer Provider Financial Solutions Area. The role involves client and project management, data analysis, solution implementation, and generating project results. The ideal candidate will have a degree in Business, Business Administration, Business Analytics, Economics, Finance, Health Administration, Health Informatics, or Health Management. Previous strategy consulting experience, healthcare provider or fellowship experience, and knowledge of Business Analytics software are preferred. The annual salary range is $54,300 - $81,500. Guidehouse offers a comprehensive total rewards package including medical insurance, retirement plan, and tuition reimbursement.

Channel Sales Executive

Company: Coro

Location: Atlanta, GA

Posted Feb 01, 2025

Coro, a rapidly growing cybersecurity company, is seeking a Channel Sales Executive (CSE) for a regional role in Georgia or North Carolina. The CSE will be responsible for hunting new leads, driving revenue growth, and collaborating with partner sales teams to effectively sell Coro solutions. The role is central to Coro's 100% channelled sales strategy and offers opportunities for professional growth. Coro, funded with $175M, provides a robust benefits package and a world-class product. The ideal candidate should have 3+ years of sales experience, preferably in cybersecurity or SaaS, and strong communication and relationship-building skills.

Key Account Sales Manager

Company: Ingram Content Group

Location: Atlanta, GA

Posted Jan 31, 2025

The job description outlines a role focused on maximizing new publisher acquisition and managing existing accounts to drive sales growth in print on demand services. Key responsibilities include managing a portfolio of publishers, proactively acquiring new business, building strong client relationships, collaborating with various teams, and providing performance reports. The ideal candidate should have 35 years of experience in sales or the book industry, strong interpersonal and negotiation skills, and proficiency in MS Office and CRM for sales forecasting. The role requires travel, extended periods of sitting, and effective use of a personal computer.

Manager, Sales Development Representative

Company: Onit

Location: Atlanta, GA

Posted Feb 01, 2025

Onit is a global leader in enterprise workflow solutions, offering services in legal compliance, sales, IT, HR, and finance. The company aims to transform best practices into smarter workflows and operational efficiencies. As a Manager of Sales Development, the role involves leading and managing a team of SDRs, developing strategies for lead generation, tracking performance, and identifying process improvements. The ideal candidate should have 3+ years of experience in SDR or sales, with at least 1 year in a leadership role. They should be results-driven, skilled in motivating SDRs, and proficient in CRM software and sales engagement tools.

Sr. Change Management Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 31, 2025

Esri is seeking a change management consultant with 5+ years of experience to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to develop change management solutions, ensuring projects meet objectives on time and on budget. Responsibilities include supporting exceptional design delivery, managing projects, and leveraging change management and workforce knowledge. The ideal candidate should have strong project management skills, creativity, analytical skills, and the ability to travel up to 40% of the time. Esri offers competitive total rewards, including health benefits, 401k programs, and opportunities for personal and professional growth. The base salary range is $73,320 - $114,400 USD.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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