Highly Satisfied Customer Experience Jobs in Multiple Locations

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Looking for Highly Satisfied Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Multiple Locations area.

Director Identity Assurance

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Dec 06, 2024

The Internal Revenue Service (IRS), a bureau of the Department of the Treasury, is seeking candidates for a Senior Executive Service (SES) position. The Department of the Treasury, with over 100,000 employees, is a significant player in the global economy. Applicants must be U.S. citizens, complete a probationary period, and undergo a background check. They must also provide a confidential financial disclosure report and complete a PIV process. The role requires extensive leadership and supervisory experience, directly related to the skills outlined in the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs assess executive experience and potential, while the TQs focus on technical qualifications. Applicants must submit a written narrative addressing each ECQ and TQ separately, providing examples and results.

Park Ranger (General)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

The Pacific West Region is recruiting for seasonal Park Ranger positions, open to the first 350 applicants until 12/10/2024. U.S. Citizenship is required, and applicants must meet conditions of employment including background investigation, driver's license, and uniform standards. Qualifications include specialized experience, education, or a combination of both. Volunteer experience is also considered. The role involves visitor and resource protection work, on-call duties, and potential travel.

Public Notice for Air Traffic Control Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: FAA - Air Traffic Locations

Posted Dec 06, 2024

The U.S. Department of Transportation is hiring for Experienced Air Traffic Control Specialists (2152 series positions). These roles involve controlling live air traffic for public safety and national airspace. The positions require 52 weeks of consecutive, post-certification air traffic control experience within the last 5 years. US Citizenship is mandatory, and selective service registration is required for males born after 12/31/1959. Designated or random drug testing, pre-employment physical, and copies of certifications are also required. Age requirements are strict, with a maximum limit of 35 years for original appointment and mandatory separation at age 56. The position is subject to a background investigation and a one-year probationary period. The Department values diversity and offers a comprehensive benefits package.

Public Notice for Contract Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Dec 06, 2024

The text is a public notice for a 1102 Contract Specialist position. It outlines the requirements, conditions of employment, and qualifications needed for the role. US Citizenship is mandatory, and a bachelor's degree with relevant coursework or equivalent experience is required. Successful completion of a security investigation and a probationary period may be necessary. The position involves contract administration functions, experience in evaluating requisitions, and knowledge of contracting processes. The U.S. Department of Transportation emphasizes diversity and a positive work environment.

Park Ranger (I) - Wilderness

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

The text describes job positions in Sequoia and Kings Canyon National Parks, specifically in the Visitor, Fire and Resource Protection Division. The positions are open to the first 50 applicants until 12/10/2024. Requirements include U.S. citizenship, background investigation, Selective Service Registration, drug test, and valid driver's license. The job involves working in rugged mountainous backcountry areas, providing visitor services, conducting patrols, and offering emergency medical treatment. Qualifications include specialized experience, graduate education, or a combination of both. Volunteer experience is also considered. The work involves regular exposure to moderate discomforts and unpleasantness.

Physical Science Technician

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

The Pacific West Region is recruiting for summer seasonal Physical Science Technician positions, GS-1311-5/6/7, to assist with field work. The positions are open to the first 350 applicants until 12/06/2024. U.S. Citizenship is required, and the appointee will undergo a background investigation. A valid driver's license is necessary, and the selectee may be required to wear a uniform and travel overnight. Qualifications include at least one year of specialized experience or a relevant bachelor's degree. For GS-06 and GS-07, additional experience is required.

Park Ranger (Wilderness/Trailhead)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for positions in Sequoia and Kings Canyon National Parks, under the Visitor, Fire and Resource Protection Division. The positions are open to the first 350 applicants or until 12/10/2024. Requirements include U.S. citizenship, background investigation, Selective Service registration, direct deposit, and a valid driver's license. Certain roles require a drug test and uniform compliance. Qualifications needed include a National Registry Emergency Medical Responder (NREMR) certification or higher, and at least one year of specialized experience or relevant education. Volunteer experience is also considered. Special provisions for ICTAP/CTAP and non-competitive rehire eligibility are mentioned.

Public Notice for Contract Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Dec 06, 2024

The U.S. Department of Transportation is announcing FAA authorized Contract Specialist (1102) positions open to U.S. Citizens. These positions are designated as Hard-to-Fill and may be announced for FV-F or Grades FG-7 or 9 to support the Infrastructure Investment and Jobs Act 2021. US Citizenship is required, and a positive education requirement exists. Applicants must submit college or university transcripts to verify qualifications. The position may be subject to a background investigation and a one-year probationary period. The DOT values a diverse workforce and offers a comprehensive benefits package.

Custodial Worker (MVO)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 06, 2024

The job involves custodial and janitorial tasks such as sweeping, scrubbing, and waxing floors, washing windows, and dusting. It requires operating light duty motor vehicles up to 10,000 pounds for transporting personnel, materials, or equipment. U.S. citizenship is required, and the role involves completing training for vehicle operation and wearing a uniform. The position requires a state driver's license and no educational substitution for experience. The role involves moderately heavy physical effort and exposure to vibration and skin irritants.

INSPECTOR GENERAL

Company: Other Agencies and Independent Organizations - Federal Trade Commission

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job opening in the Office of Inspector General of the Federal Trade Commission (FTC). The FTC is a bipartisan agency that protects consumers and promotes competition. The role requires U.S. citizenship, a background investigation, and a one-year probationary period. The selected candidate must file an Executive Branch Personnel Financial Disclosure Report. The position may be eligible for remote work. Qualifications include expert knowledge in audit and investigative standards, ability to identify and address audit/investigation findings, and direct organizational operations. Applicants must demonstrate executive leadership capabilities through the Executive Core Qualifications (ECQs).

Staff Psychologist (CBOC)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 06, 2024

This job posting is for a Staff Psychologist position in the U.S. Department of Veterans Affairs. The role is eligible for the Education Debt Reduction Program (EDRP) and requires a doctoral degree in psychology. Applicants must be U.S. citizens, proficient in English, and pass a background check and physical examination. The position involves providing psychological treatments and research activities. Vaccination against COVID-19 is mandatory.

Management and Program Analyst - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 06, 2024

The text describes a job opening for a Management and Program Analyst within the Federal Highway Administration. The role involves providing advice, recommending solutions, and improving program initiatives. The job requires U.S. citizenship and specialized experience. The position uses Direct Hire Authority for filling and may involve conditions such as background investigation, security clearance, and a probationary period. The role may also offer telework eligibility and remote work options, depending on the position and location. The required qualifications include technical credibility, compliance knowledge, oral and written communication skills, and specific experience in policy improvement and management information analysis.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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